Archived listing. The details below describe a past opening.
Job Description and Duties THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE. Join Our Team as a Field Office Trainer with the Field Office Training and Development Section within the Command Center Division. Under the direction of the Supervisor I the Field Office Trainer develops and delivers program training to staff and managers. The team supports the development and revision of training modules and collaborates with subject matter experts and stakeholders on training initiatives. This position offers a unique opportunity to influence many facets of the training and development of the DIB employees, positively impact customer outcomes, and help guide program development at one of the largest and most influential state agencies. Prior experience supporting benefit programs training is required. The individual selected for this role will be assisting in the development of program and skills-related training. The DIB of the Employment Development Department (EDD) ensures eligible Californians receive paid wage replacement benefits when they are unable to work due to a non-work-related illness, injury, or pregnancy. The Command Center Division (CCD) of DIB, where this position is located, oversees workload performance, collects real-time data analytics and focuses on providing best-in-class training and quality management oversight for the DIB. The Training Group of CCD guides the learning and development efforts for new-hire training, program training, and professional development programs. This position is eligible for hybrid telework 1 day each week, which may be subject to change. Will consider candidates from the Sacramento and San Joaquin Counties. The candidate will be required to live in California and report to one of the below locations for their in office days: 31 East Channel St. 2nd Floor Suite 213, Stockton, CA 95202 5009 Broadway, Sac., CA 95820 Effective July 1, 2025, specific Bargaining Units and associated Excluded State employees are subject to a salary reduction between 2% - 4.62% in exchange for hours in the Personal Leave Program 2025 (PLP 2025) per month. For more details, please click here to visit the California Department of Human Resources (CalHR) website. You will find additional information about the job in the Duty Statement. Working Conditions Visa Sponsorship This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment. Occasional travel may be required for training, projects, or meetings. Minimum Requirements You will find the Minimum Requirements in the Class Specification.
- ANALYST II
- ANALYST I Additional Documents
- Job Application Package Checklist
- Duty Statement Department Information The Employment Development Department (EDD) is one of the largest State departments with employees at hundreds of service locations. For more than 70 years, the EDD has connected millions of job seekers and employers in an effort to build the economy of the Golden State. In order to continue our mission, we are constantly looking for the best and the brightest to join our ranks. Working at EDD presents many opportunities. If you strive to make a difference, we invite you to seek a career with EDD.
Department Website:
http://www.edd.ca.gov Special Requirements Transcripts or Diplomas are optional and may be required to meet minimum qualifications. Application (STD 678) is Required. Resumes and/or Cover Letters DO NOT take the place of the STD 678. An application received without duties listed on the STD 678 will not receive further consideration and may be excluded from the hiring process. It is strongly encouraged to apply through your CalCareer Account at www.calcareers.ca.gov. Please only submit ONE application. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing. If you are unable to apply electronically through your CalCareer account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the “Application Instructions’ section below and ensure the following:
- Clearly indicate the Job Code #, Position Number and the Classification Title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on Page 3 of your State Examination/Employment STD Form 678.
- Clearly indicate the basis of your eligibility (list, transfer, reinstatement, etc.) in the “Explanations” section located on Page 3 of your State Examination/Employment Application STD Form 678.
- Remove and do not submit the “Equal Employment Opportunity” questionnaire (Page 10) with your completed State Examination/Employment Application STD Form 678. This page is for examination use only.
- Do not include your full Social Security Number on your documents and/or do not provide any LEAP information. Examination/Assessment If selected for hire, you must obtain list eligibility by taking and passing the examination. If you already have list eligibility for this classification, you do not need to retake the examination unless your list eligibility has expired. Click the examination link below for more information and to take the exam: Analyst I Bulletin Analyst II Bulletin For more information about the State hiring process, click here. To watch tutorials on how to apply for a State job, click here. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
- Knowledge of adult learning principles and instructional design methodologies with the ability to apply them to develop effective training solutions.
- Experience leading the development, implementation, and evaluation of training programs, including instructor-led, virtual, and e-learning formats.
- Experience managing multiple priorities and competing deadlines in a fast-paced, high-volume environment.
- Ability to collaborate effectively with executive leadership, program managers, and subject matter experts to ensure alignment of training with organizational goals.
- Excellent written and verbal communication skills, including the ability to present complex information clearly and concisely to diverse audiences.
- Experience supporting change management initiatives, including developing and delivering training related to new policies, procedures, or system implementations.
- Knowledge of or experience with Learning Management Systems (LMS) and training technologies.
- Commitment to promoting equity, inclusion, and accessibility in training design and delivery.
- Ability to develop and implement standardized training curricula to ensure consistency and quality across multiple locations
Benefits
Benefit information can be found on the CalHR website, www.calhr.ca.gov, and the CalPERS website, www.calpers.ca.gov. Statement of Qualifications Requirements A Statement of Qualifications (SOQ) is required. The SOQ serves as documentation of each candidate’s ability to present information clearly and concisely in writing. The SOQ is not a resume or cover letter. Resumes and/or Cover Letters do not take the place of an SOQ. Applications without the inclusion of an SOQ (or without following the proper instructions) will be regarded as incomplete and will be removed from further consideration in the hiring process.
Please reference the desirable qualifications to answer the following prompts:
- Describe a specific experience where you trained, coached, or assisted an employee or group of employees who were having difficulty learning or applying a process, policy, or system. Explain how you identified the learning need, the approach you used to provide assistance, how you adjusted your approach if needed, and how you determined whether the employee or group improved.
- Describe your experience in developing and delivering professional training. Outline the process you used to ensure the training materials were effective and aligned with your intended objectives. Additionally, explain how you incorporated technology to enhance the training. Your SOQ must include your first and last name and the correct Job Control (JC) number in the top left corner of the document. The SOQ must be formatted using 12-point font, one-inch margins, and single spacing. The SOQ must be limited to one page. Do not include the SOQ questions in your response. Address the question in paragraph form, numbering each example, and ensure your response clearly demonstrate your qualifications, experience, and ability to perform the duties of the position. Applications without the inclusion on an SOQ will be regarded as incomplete and will be removed from further consideration in the hiring process. A Resume or Cover Letter does not substitute for the SOQ. Background Investigation Requirement The position(s) may require an applicant to pass a background investigation. However, applicants will not be asked to provide information about a conviction history unless they receive a conditional offer of employment. The department will make an individualized assessment of whether the conviction history has a direct or adverse relationship with the specific duties of the job and the work performed by the department. The department will consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency, nature and seriousness, and age at the time of the offense(s). The investigation will consist of completion of a personal history statement and fingerprinting checks with the Federal Bureau of Investigation, Department of Justice, and/or local law enforcement agencies. Anyone failing to pass the background investigation will be provided information on how to appeal the process. A criminal conviction may not result in an automatic determination of "Not Qualified."
ADDITIONAL DEPARTMENT INFORMATION
The Employment Development Department may require a new probation in accordance with applicable probationary period rules. Click on the link to complete the Employment Development Department Recruitment Survey: EDD Recruitment Survey Merit System Principles Information regarding Merit System Principles provided to public employees by the State Civil Service Act can be found on the CalHR website at https://www.calhr.ca.gov/Training/Pages/performance-management-merit-system-principles.aspx