Field Ops Technician

Join the Team as a Field Ops Technician!

Empire Fiber is seeking someone to join our Field Ops Department within the following areas: Batavia, NY | Lehigh Valley, PA | Scranton, PA | Odessa, NY | Elmira, NY | Prattsburgh, NY | Hornell, NY |

Are you someone who loves working outdoors, solving problems, and staying hands-on with technology? Do you thrive in a fast-paced environment where every day is different? If so, we want YOU on our team!

We are seeking a motivated and dependable Field Ops Technician to help support and maintain our growing network infrastructure and field operations. This is a great opportunity for someone who enjoys teamwork, independence, and building something that keeps communities connected.

What You’ll Do:

• Perform installation, maintenance, troubleshooting, and repair of field equipment and network infrastructure
• Support construction, service delivery, and connectivity projects in the field
• Read and interpret maps, prints, and technical documentation
• Assist with underground and aerial operations, including splicing and connectivity work
• Coordinate with internal departments, contractors, and vendors to ensure projects stay on schedule
• Respond to service issues and provide excellent customer support when needed
• Maintain accurate documentation and workflow updates
• Operate company vehicles, tools, and equipment safely and responsibly

What We’re Looking For:

• Strong mechanical and technical aptitude
• Ability to work outdoors in varying weather conditions
• Comfortable working independently and as part of a team
• Strong communication and problem-solving skills
• Ability to prioritize tasks and adapt to changing needs
• Experience in telecommunications, utilities, construction, or field operations is a plus
• Valid driver’s license with a clean driving record required

Why Join Us?

• Competitive pay and benefits
• Opportunities for training and career growth
• Dynamic and supportive team environment
• The chance to make a real impact in the communities we serve

What Success Looks Like:

You’re dependable, safety-focused, detail-oriented, and take pride in getting the job done right the first time. You enjoy staying active, learning new skills, and being part of a team that values hard work and innovation.

Ready to build your future with us? Apply today and become part of a team that keeps people connected!

Pay Range: $20.00 - $24.00 per hour depending on experience.

Empire Fiber is an Equal Opportunity Employer!