Jobs in the United States

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Added 4 mins ago
C
Server Engineer Intern
CAI
Honolulu, HI
- $20 USD / hour
…40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do…
Added 1 hour ago
(Skillbridge) – Electrical Engineer 1
Northrop Grumman
Chandler
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our…
Added 1 hour ago
NG
2027 Structural Engineering Intern- Roy UT
Northrop Grumman
Roy
- $23 to $35.5 USD / hour
Northrop Grumman Defense Systems is a full-spectrum provider of innovative mission critical solutions in aircraft sustainment and modernization, training and simulation, integrated battle…
Added 2 hours ago
INTERN (AI DEVELOPER)
Marvin Group
Inglewood, CA
The Marvin Group, a leading defense contractor, plays a crucial role in the development and manufacturing of various systems for military aerospace and vehicles. Based in Southern…
Added 3 hours ago
BC
Intern - Application Integration Developer
Beckman Coulter, Inc.
Brea, CA
- $30 USD / hour
Beckman Coulter's IT Integration Architecture team is transforming how enterprise systems connect through technology modernization and AI enablement, by moving to Boomi's cloud-native…
Added 4 hours ago
FY27 Intern - AI Software Systems Co-op - Canada (4 months)
ON, CA
We are looking for a motivated Software Systems & AI Co-op student to build ASIC design flows and methodologies into full-stack applications, AI-powered tools, and automation for…
Added 4 hours ago
FY27 Intern - AI Software Engineering Co-op - Canada (4 months)
ON, CA
Interns Group, Interns Group > Interim Engineering Intern - SW
Added 5 hours ago
S
Embedded Software Sensor Algorithm Intern
STMicroelectronics
Santa Clara
- $32 to $43 USD / hour
ST is excited to welcome a Embedded Software Sensor Algorithm Intern at our office located in Santa Clara, CA.
Added 5 hours ago
Intern, Systems Software Engineering
Samsung Semiconductor
San Jose, CA
The Samsung Global Ecosystem Team (GOST) is seeking an intern to develop systems software for memory and storage pools that support reinforcement-learning post-training of large language…
Added 5 hours ago
C
Server Engineer Intern
CAI
Montgomery, AL
- $20 USD / hour
…40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do…
Added 6 hours ago
CO
Student Intern II (Vacancy) (Temporary)
City of Columbus
Columbus, OH
- $14 to $23 USD / hour
As a Student Intern II within the Engineering Section of the Division of Power, under immediate supervision, you will gain hands-on, practical experience; perform related duties as…
Added 6 hours ago
Data Center Infrastructure Engineer Intern, Summer 2027 - Midwest / Southeast
Amazon Data Services, Inc.
Austin, TX · Atlanta, GA · Hilliard, OH · Lithia Springs, GA · Columbus, OH · Plain City, OH · Dublin, OH · Dallas, TX
…application will be considered for all Hardware Development Engineering Intern roles at all locations we hire for in the United States including but not limited to: Greater Seattle Area…
Added 6 hours ago
Experienced/Senior Supplier Quality Engineer
Copeland LP
Sidney, OH
…chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring…
Added 6 hours ago
Internship - DevOps Machine Learning Infrastructure
Syntiant
Irvine, CA
Syntiant Corp., a leader in the high-growth AI software and semiconductor solutions space, is looking for a DevOps Machine Learning Infrastructure Intern to take on a role supporting our…
Added 6 hours ago
AI & Business Systems Automation Intern
Economy Polymers & Chemicals
Houston, TX
…real-world business operations through artificial intelligence, software integration, data analysis, and workflow…
Added 6 hours ago
(Skillbridge) – Electrical Engineer 1
SP - Launch Vehicles
United States
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our…
Added 6 hours ago
TU
Summer 2027 Assoc Product Manager Internship
T-Mobile USA, Inc.
Overland Park, KS
- $27 to $50 USD / hour
-Education: Currently pursuing a Bachelor’s or Master’s degree in Computer Science, Software Engineering, Information Technology, Management Information Systems, Data Science, Business…
Added 6 hours ago
U
AI & Software Engineering Intern
USAFacts
Bellevue, WA
- $38 USD / hour
As an AI & Software Engineering Intern at USAFacts, you’ll help build the data and software systems that turn complex government data into trusted insights used by millions of people.…
Added 7 hours ago
BB
Engineering Intern
Bosch Building Technologies
Bloomfield, NJ
- $23 to $30 USD / hour
The Engineering Intern supports the design, installation, startup, commissioning, and maintenance of building automation and HVAC controls systems while gaining hands-on experience within…
Added 7 hours ago
LE
Hardware Test Engineering Intern
Lunar Energy
Mountain View, CA · San Francisco, CA
- $30 to $40 USD / hour
Hardware Test Engineering Intern (Spring 2027)
Added 8 hours ago
W
Electrical Engineering Intern (Substation) - Summer 2027
WSP
Burnsville, MN · Minneapolis, MN
- $23.03 to $29.96 USD / hour
Our Substation team is seeking a Electrical Engineering Intern (Substation) to work out of our Burnsville, MN office. The following locations will also be considered: Burnsville, MN and…
Added 8 hours ago
Facilities Intern
BMC Company 100
United States
The Boston Medical Center is seeking an Engineering/Facilities Intern that currently pursuing a BS in Facilities/ Mechanical
Added 8 hours ago
Facilities Intern
BMC Company 100
United States
The Boston Medical Center is seeking an Engineering/Facilities Intern that currently pursuing a BS in Facilities/ Mechanical
Added 8 hours ago
Quality & Customer Experience Intern
Emerson
Round Rock, TX
In this role, the intern will partner with Quality, Customer Support, Product Engineering, Lifecycle Services, and Business leaders to design customer surveys, analyze feedback, identify…
Added 8 hours ago
Software Engineering Intern
Emerson
Austin, TX
If you are a Software Engineer Intern interested in DevOps and AI, Emerson Test & Measurement has an exciting opportunity for you. In this role, you will join a Software Research &…

Emerson

Quality & Customer Experience Intern

Round Rock, TX, United States

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Job details

Posting language: English
Posted: Oct 29, 2026

Original job description

In this role, the intern will partner with Quality, Customer Support, Product Engineering, Lifecycle Services, and Business leaders to design customer surveys, analyze feedback, identify improvement opportunities, and develop executive dashboards that support data-driven decision-making. This position provides a unique opportunity to gain experience in customer experience management, quality systems, data analytics, and business process improvement while working on high-impact initiatives that directly influence customer satisfaction and business performance.

In This Role, Your Responsibilities Will Be:

Design and implement an Internal and External Customer Satisfaction Survey Framework.
Develop and maintain a repeatable Voice of the Customer (VoC) process.
Research customer experience measurement best practices and develop effective survey questions and methodologies.
Design surveys for internal and external customers and assist with deployment and response collection.
Analyze customer feedback and survey responses to identify trends, risks, recurring concerns, and improvement opportunities.
Calculate, track, and report customer satisfaction metrics and key performance indicators.
Conduct root-cause analysis and develop recommendations based on customer feedback and survey findings.
Create dashboards, visual reports, and executive scorecards to communicate customer sentiment and business insights.
Present findings and recommendations to quality and business leadership in a clear and actionable format.
Support continuous improvement initiatives, including corrective and preventive actions driven by customer feedback.
Document processes, findings, and recommendations to support long-term program sustainability.

Who You Are:

You readily take action on opportunities and challenges with a sense of urgency and enthusiasm. You create new and better ways for the organization to be successful by generating innovative ideas and applying creative thinking to solve problems. You adapt your approach and demeanor in real time to match shifting demands, priorities, and circumstances. You work cooperatively with others across the organization to achieve shared objectives and deliver results.

For This Role, You Will Need:

Currently pursuing a Bachelor's or Master's degree in Business, Engineering, Quality Management, Data Analytics, Information Systems, Marketing, or a related field.
Strong analytical, quantitative, and problem-solving skills.
Strong written and verbal communication skills.
Proficiency in Microsoft Office Suite, including Microsoft Excel.
Strong attention to detail and organizational skills.
Ability to manage multiple priorities and work effectively in a collaborative team environment.
Self-motivated with a curiosity for learning and continuous improvement.
Legal authorization to work in the United States without current or future sponsorship for employment visa status.

Preferred Qualifications That Set You Apart:

Experience with Power BI or other data visualization and reporting tools.
Familiarity with survey platforms such as Microsoft Forms, Qualtrics, or SurveyMonkey.
Experience creating dashboards, scorecards, or visual reports.
Knowledge of basic statistical analysis techniques.
Experience working with large datasets.
Familiarity with customer satisfaction methodologies and Voice of the Customer (VoC) concepts.
Understanding of customer experience metrics such as Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES).
Exposure to quality management, continuous improvement, or business process improvement methodologies.

Our Culture & Commitment to You:

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives because great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together, are key to driving growth and delivering business results. We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage. Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave, vacation, and holiday leave

WHY EMERSON

Our Commitment to Our People

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems - for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.

Work Authorization

Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1(including those with OPT or CPT) , H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

Accessibility Assistance or Accommodation

If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com.

ABOUT EMERSON

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!

No calls or agencies please.

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More about this job

Skills

Customer experience
Customer service
Identify process improvements
Decision making
Manage the customer experience
Quality control systems
Data analysis
Research
Root cause analysis
Process improvement
Think creatively
Quality assurance procedures
Problem solving
Communication skills
Microsoft Office
Microsoft Excel
Attention to detail
Organizational skills
Microsoft Power BI
Data visualization
Statistics
Business processes

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