Program Manager - Industrial & Natural Gas

Emerson is looking for a Program Manager-Industrial & Natural Gas based in either McKinney or Stafford, Texas. In this role you will be responsible for the management of the programs required to implement sizing, selection, configuration, pricing, and quotation tools for Pressure Management products. This includes understanding and prioritizing the business and user needs and working with the software development resources to implement. You will also ensure the quotation tool delivers an outstanding user experience!

In This Role, Your Responsibilities Will Be:

• Collaborate and understand business needs of various stakeholders and leaders.
• Gather user input on business needs and required functionality for quote tools.
• Have a strong understanding of current business processes and vision for future processes.
• Generate insights and provide recommendations on how to improve the user experience and drive usage.
• Prioritize functional requirements and processes to be developed.
• Work with Emerson, PRM, and contract IT resources on the development of software tools.
• Work with subject matter experts to identify and integrate data sources and supporting services such as sizing, selection, configuration, pricing, etc.
• Leverage Emerson preferred solutions or standards were possible.
• Track progress against project milestones and holding others accountable for assigned tasks and deliverables.
• Identify any barriers to successful program execution and escalating as appropriate.
• Understand how to interpret the business needs and translate them into the MRO workspace while working with multiple teams for implementation.
• Ensure outstanding user experience in support of quotations and orders.
• Develop training materials and deliver training sessions as necessary for internal and external users.
• Generate and perform testing scenarios to ensure all new and upcoming functionality changes only enhance the user experience.
• Prioritize enhancements and bug-fix requests for the development team.
• Track bugs/issues and work with relevant teams to resolve in timely manner as they arise.
• Represent Industrial and Natural gas in digital commerce initiatives, with occasional travel (<5%).

Who You Are:

You carefully consider all relevant factors and use appropriate decision-making criteria and principles. You seek ways to improve processes, from small tweaks to complete reengineering. You provide timely and helpful information to individuals across the organization. You make new connections and build relationships in other areas and teams. You understand the importance and interdependence of internal customer relationships. You drill down to root causes to gather relevant information. You focus on priorities and set stretch goals. You use analytical tools to help explore potential scenarios.

For This Role, You Will Need:

• Bachelor’s degree in Engineering, Industrial Distribution, or Business Information Systems
• 3+ years of related business experience in either quotation experience for valves or similar process control equipment.
• Solid business understanding of quotations, order management, and tool implementation.
• Advanced problem-solving skills and ability to work collaboratively with collaborators, sales office users, and software development teams to develop software and resolve bugs.
• Excellent written and oral communication skills.
• Proficient in Microsoft Office Suite

Preferred Qualifications That Set You Apart:

• Experience with providing user requirements for or managing software development is preferred.
• Oracle or SAP experience preferred
• Software coding preferred
• Software Architecture experience preferred

Our Culture & Commitment to You:

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives - because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. Learn more about our Culture & Values