If you are a Sales professional looking for an opportunity to grow your career, Emerson has an exciting opportunity for you. In this role, you will combine technical expertise, customer engagement, and commercial awareness to support customers throughout the inquiry and quotation process. Working directly with customers and internal partners, you will review technical and commercial requirements, develop accurate proposals, resolve questions and exceptions, and help customers progress from initial inquiry through purchase order placement.
In This Role, Your Responsibilities Will Be:
- Engage directly with customers to clarify technical, commercial, documentation, and project requirements throughout the inquiry and quotation process.
- Review customer inquiries, RFQs, specifications, and bid packages to identify exceptions, gaps, or conflicts and verify that requested products and configurations satisfy the applicable requirements.
- Develop accurate and comprehensive quotations incorporating product configurations, pricing, lead times, technical requirements, documentation requirements, commercial terms, and appropriate clarifications or exceptions.
- Apply technical judgment to resolve customer inquiries, clarify requirements, and coordinate with Engineering, Quality, Operations, and other internal experts when additional technical evaluation or support is required.
- Manage opportunity progression through responsive customer follow-up, quotation revisions, technical and commercial clarification, and purchase order review.
- Review customer purchase orders against the final quotation to identify and resolve technical, commercial, pricing, contractual, or documentation discrepancies prior to order acceptance and handoff to Customer Service.
- Build trusted customer relationships through responsive communication, technical competence, attention to detail, and a commitment to delivering exceptional customer experience.
- Utilize digital sales, quoting, CRM, and product configuration tools to improve productivity, maintain accurate opportunity information, and support an efficient quote-to-order process.
Who You Are:
You build strong customer relationships and work to understand customer requirements. You communicate technical and commercial information clearly and effectively across a variety of audiences. You work collaboratively across functions to resolve questions and achieve shared goals. You plan and prioritize work effectively, maintain attention to detail while managing multiple opportunities, and take ownership of commitments through completion. You approach customer and business challenges with a problem-solving mindset and know when to engage additional expertise.
For This Role, You Will Need:
- Associate's Degree or applicable experience
- Strong written and verbal communication skills with the ability to work directly with customers.
- Technical aptitude with the ability to interpret customer specifications, product configurations, and technical requirements.
- Strong organizational skills and attention to detail with the ability to manage multiple customer inquiries and quotations simultaneously.
- Bachelor’s Degree
Preferred Qualifications That Set You Apart:
- Experience in inside sales, technical sales, applications engineering, customer service, or another customer-facing technical role.
- Experience preparing technical and commercial quotations for engineered products.
- Knowledge of valves, pressure management equipment, flow control products, or similar engineered industrial products.
- Experience supporting customers in highly regulated, specification-driven, or project-based industries.
Our Location:
Mansfield, Massachusetts, offers the charm of a suburban community with the convenience of a prime location in southeastern Massachusetts. Known for its excellent schools and family -friendly atmosphere, Mansfield provides easy access to both Boston and Providence via major highways and a commuter rail station. Residents enjoy a variety of recreational opportunities, including local parks, sports fields, and trails, as well as vibrant community events and concerts at the Xfinity Center, a popular outdoor entertainment venue, as well as proximity to Patriot Place! With its strong sense of community and convenient amenities, Mansfield is an ideal place to call home!
Our Culture & Commitment to You:
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing can inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet your family's physical, mental, and financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
Our compensation philosophy is simple: We pay a competitive base salary, within the local market in which we operate, and reward performance during the annual merit review process. The total target comp range for this position is $75,000 to $90,000 commensurate with the skills, talent, capabilities, and experience each candidate brings to a role.
WHY EMERSON
Our Commitment to Our People
At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.
We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems - for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.
At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.
Work Authorization
Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1(including those with OPT or CPT) , H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
Accessibility Assistance or Accommodation
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com.
ABOUT EMERSON
Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.
With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.
We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!
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