Chief Operating Officer

MISSION

Join us in shaping the future of emergency nursing! We are dedicated to our mission of advancing excellence and innovation through research, education, resources, advocacy, and collaboration. Our vision is a world where every emergency nurse is empowered and supported to deliver the highest quality patient care. If you're passionate about making a difference, growing professionally, and being part of a dynamic, supportive team, we invite you to join us in this exciting journey of care and progress.

HYBRID SCHEDULE

ENA offers a flexible hybrid work schedule that allows employees the opportunity to work from the office two days a week and at home three days a week. We are headquartered in Schaumburg, Illinois.

General Summary The Chief Operating Officer (COO) serves as a key member of the Senior Leadership Team and strategic partner to the Chief Executive Officer. The COO provides leadership and oversight for the organization's financial management, operational infrastructure, technology strategy, and business operations, ensuring organizational resources, systems, and services effectively support ENA's mission and strategic priorities.

This role is responsible for driving operational excellence, financial stewardship, organizational sustainability, and effective resource management while fostering collaboration and accountability across the organization.

Essential Responsibilities Financial Stewardship & Resource Management

• Provides strategic leadership and oversight of the organization's financial resources to ensure long-term sustainability and responsible stewardship.
• Oversees budgeting, forecasting, accounting, audit, reserve management, financial reporting, and long-range financial planning.
• Serves as a strategic advisor to the CEO and Board regarding financial performance, resource allocation, organizational risk, and fiscal sustainability.

Operational Excellence & Organizational Infrastructure

• Responsible for overseeing the development, evaluation and execution of organization-wide strategic planning and annual planning initiatives.
• Leads organizational operations and infrastructure that support efficient and effective execution of strategic priorities.
• Oversees operational services, facilities, project management functions, organizational policies, and operational performance standards.
• Ensures organizational resources, infrastructure, and business practices align with current and future organizational needs.

Technology Strategy & Business Enablement

• Provides executive leadership for technology strategy, cybersecurity, digital capabilities, and technology governance.
• Ensures technology investments, systems, and vendor relationships effectively support organizational objectives, operational efficiency, and member needs.

Meetings & Event Operations

• Provides strategic oversight for the operational and financial performance of organizational meetings, conferences, and events.
• Oversees event budgeting, contract management, logistics, risk management, and continuous improvement efforts.

Association Leadership, Culture and Collaboration

• Works collaboratively with executive leaders to align financial, operational, technology, clinical, and programmatic priorities with organizational goals.
• Serves as a member of the Senior Leadership Team and contributes to organizational strategy, planning, and decision-making.
• Builds high-performing teams through leadership, coaching, talent development, accountability, and succession planning.
• Offers strategic planning and support for ENA Strategic Plan initiatives and develop strategic partnerships to further the mission of the association.
• Displays a high level of accountability, taking responsibility for individual actions and the impact on the organization. Views oneself as a reflection of the organization by following through on commitments and accepting ownership.
• Collaborates with ENA Human Resources for the recruiting, onboarding, retention, professional development and performance management of staff.
• Performs additional related duties as required or assigned.

Qualifications

Required:

• Bachelor’s Degree
• Minimum of 10 years demonstrated leadership experience in organizational management
• Experience in a senior level management position with responsibility over multidisciplinary functions

Desired:

• MBA
• Professional Certification – CPA, CAE

Knowledge, Skills and Abilities

• Excellent organizational, critical thinking, creativity, data analysis, problem solving and communication skills
• Ability to independently and interdependently manage operational goals
• Ability to exercise high level of discretion, confidentiality, creativity and sound business acumen and judgment
• Ability to effectively manage organizational development and change
• Ability to model and facilitate teamwork behaviors
• Flexibility, ability to adapt quickly to changing priorities, strong work ethic
• Computer proficiency in Microsoft Suite of Products

COMPENSATION & BENEFITS

This position is a salaried/exempt position. The targeted offer range is $240,000 - $275,000 annually. Compensation is determined based on a range of factors, including experience, education, certifications or specialized training, skill level and operational needs. ENA offers a comprehensive and competitive total rewards package that pairs compensation and benefits with meaningful work in a collaborative, engaging, and flexible work environment. Total rewards include a competitive salary, generous paid time off, quality health insurance at reasonable cost, professional development opportunities, and flexible hybrid work arrangements. Additional benefits include dental/vision insurance, employer paid life and disability insurance, flexible spending accounts and 401(k) with immediate 100% vesting. Physical Demands Nature of work requires an ability to operate standard business office equipment. Requires ability to communicate verbally and in writing in exchange of information; collect, compile and prepare work documents; set-up and maintain work files.

Working Conditions Majority of work is performed in a hybrid work environment. Moderate travel is required. If not working within driving distance of ENA Headquarters, monthly travel is expected for division presence.

This description is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions that will be given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of employees under his/her supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.