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Engineering Program Manager
J H Fletcher & Co
Huntington, WV
The Engineering Program Manager plans, directs, and drives execution of J.H. Fletcher & Co.'s engineering project portfolio, including new product development, machine modernizations,…
Added 2 mins ago
Senior Software Engineering Manager
Orlando, FL
We are seeking a highly experienced Senior Software Engineering Manager to serve as a senior technical individual contributor responsible for the architecture, development, maintenance, and…
Added 2 mins ago
Senior Manager, NPI Manufacturing Engineering
Santa Clara, CA
Job Title: Senior Manager, NPI Manufacturing Engineering
Added 2 mins ago
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Operations Manager
NAES
Newburgh, NY
- $175,000 to $185,000 USD / year
The Operations Manager at Roseton Power Plant leads the safe, reliable, and efficient operation of the facility's steam-electric generating equipment and auxiliary systems. This position…
Added 2 mins ago
Senior Director, Quality AI, Data & Technology Engineering
Vertex Pharmaceuticals Inc (US)
Boston, MA
The Data & Technology Engineering, Biopharmaceutical Science, Manufacturing, Supply & Quality organization is focused on improving patients’ lives through AI, data, and technology…
Added 3 mins ago
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Quality Control Supervisor
Actalent
Stockton, CA
- $36 to $45 USD / hour
…regulatory, and quality standards. This role provides leadership, technical guidance, and process oversight to align plant-level quality activities with corporate goals for quality,…
Added 4 mins ago
Software Engineer II
Humata Health, Inc
Remote, United States
- Document code, processes, and technical decisions
Added 5 mins ago
Senior Systems Architect
Euna Solutions
Atlanta, GA
Govern Euna's technical standards program end-to-end: drafting, reviewing, ratifying, communicating, and keeping standards current across architecture, engineering, and operations.
Added 6 mins ago
Senior Mainframe Systems Programmer
ewminds consulting Services
Clifton, NJ
10. Technical leadership, project/program management, and stakeholder communication
Added 8 mins ago
WM
Operations Technician III/IV - Electrical Services
Western Municipal Water District
Riverside, CA
- $39 to $61.08 USD / hour
…incumbents carry out duties and assignments requiring full technical knowledge and skill in the work of an assigned unit. Incumbents work under general supervision while exercising…
Added 8 mins ago
Sr. Technical Program Manager - Logistics/Supply Chain, AWS Global Logistics, Central Operations Logistics, Central Ops Logistics Support
Amazon Data Services, Inc.
Seattle, WA · Herndon, VA
Amazon Web Services (AWS) Infrastructure Central Operations Logistics Team is looking for an experienced Senior Technical Program Manager with a strong operations delivery record and senior…
Added 8 mins ago
Project Manager, GEMS, NA Startup
Amazon.com Services LLC
Boston, MA · Austin, TX · Nashville, TN · Bellevue, WA · Arlington, VA · New York, NY · Irving, TX
Amazon is seeking a Project Manager to oversee and coordinate the execution of successful new build infrastructure and expansion/retrofit projects in our Operations Global Engineering…
Added 8 mins ago
Senior Technical Program Manager, Deployment Service & Support
Amazon.com Services LLC
Wilmington, MA
- Drive the non-recurring engineering (NRE) program to stand up the Deployment Service & Support team, including tooling development, process creation, vendor onboarding, and infrastructure…
Added 8 mins ago
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Director, Maintenance, Operations, and Facilities
North Orange County Community College District
CA
- $153,821 to $194,040 USD / year
…40 countries regularly enroll in our International Student Program each year. The College believes in a multicultural learning experience where faculty and staff from diverse backgrounds…
Added 9 mins ago
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Sr. Critical Facilities Manager
Oracle
Abilene, TX
- $120,100 to $251,600 USD / year
This senior leadership role combines deep technical knowledge of critical infrastructure with strong people's leadership, operational judgment, and program and project management…
Added 9 mins ago
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Senior Critical Facilities Manager (Abilene, TX)
Oracle
Abilene, TX
- $126,200 to $264,100 USD / year
This senior leadership role combines deep technical knowledge of critical infrastructure with strong people's leadership, operational judgment, and program and project management…
Added 9 mins ago
Technical Services Engineer
Valvoline Global
Lexington, KY
Valvoline Global is seeking a highly motivated, hands-on Technical Services Engineer. Reporting to the Technical Services Manager, this role works with R&D and formulation, Marketing,…
Added 10 mins ago
Risk Analyst
TerraPower LLC.
Bellevue, WA
…Project Management Office within the Project Risk Management Program. The Schedule Risk Analyst plays a critical role in quantifying, evaluating, and communicating schedule uncertainty…
Added 10 mins ago
Data Governance Manager
Apple
San Diego, CA
Create proactive governance systems that continuously monitor data integrity, data quality, and access controls, collaborating directly with engineering partners through technical execution.
Added 11 mins ago
Engineer Systems III
IGT, a Nevada Corporation
Las Vegas, NV
…gaming experiences - powered by world‑class content, strong technical and commercial capabilities and nurtured by a culture of collaboration, accountability, and…
Added 11 mins ago
DS Intern
Brown and Caldwell
Chicago, IL
Currently enrolled in an accredited undergraduate or graduate degree program in Engineering (Mechanical, Electrical, Civil, Software), Science (Biology, Chemistry, Physics, Environmental…
Added 12 mins ago
Deputy Program Manager
Koniag Government Services
Waldorf, MD
Koniag Data Solutions (KDS), a Koniag Government Services company, is seeking an experienced Deputy Program Manager (DPM) support a U.S. Federal Health Agency. The ideal candidate is a…
Added 13 mins ago
Associate Project Manager
SRC, Inc
Syracuse, NY
SRC, Inc. is currently seeking an Associate Project Manager. The selected candidate will serve as the functional lead for our team of Program Control Analysts supporting the LIDS program,…
Added 14 mins ago
PM
Food Safety & Quality Manager
Pickles Manufacturing LLC
United States
- $97,500 to $146,300 USD / year
Competitive compensation and benefits program with no waiting period – you’re eligible from your first day!
Added 14 mins ago
Staff System Engineering Program Manager
ŌURA
San Francisco, CA
We’re looking for a Hardware Program Manager to join Oura’s Hardware PMO. In this role, you will lead a major technical hardware effort from early prototype through PVT, bringing clarity,…

Emergence AI

Customer Program Manager

Irvine, CA, United States

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Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

About Emergence AI

Emergence AI is a frontier agentic AI lab advancing safe, autonomous AI through its pioneering neuroformal architecture. We are building the next generation of enterprise AI: systems capable of understanding complex knowledge, reasoning across information, executing multi-step workflows, and taking action with the verifiability and reliability required for mission-critical environments.

Our Enterprise Agent Platform provides the foundation for building, deploying, and operating AI systems in production - from data connectivity and knowledge management to workflow orchestration, observability, evaluation, and governance. We partner with organizations in semiconductor manufacturing, life sciences, and other data-intensive industries to solve complex challenges that require trusted AI systems capable of operating in real-world environments.

Our team brings experience from leading AI research labs and technology companies, including IBM Research, The Allen Institute for AI, Amazon, and Broadcom. With headquarters in New York and offices across California, Spain, and India, we bring together diverse expertise and perspectives to tackle some of the most challenging problems in enterprise AI.

About the Role

We are looking for a Customer Program Manager to own the operational execution of strategic semiconductor customer engagements, from initial technical engagement and contracting through deployment and successful delivery. This person will work closely with customers, Solutions, Engineering, Sales, Product, Legal, and executive leadership to ensure engagements move quickly, commitments are clear, risks are surfaced early, and SOW deliverables are completed successfully. The ideal candidate has experience delivering enterprise software, AI, analytics, or technical solutions within the semiconductor industry and understands the operational, IT, security, data, and organizational complexities of working with semiconductor customers.

You'll

Own customer programs end-to-end, from early technical engagement through contracting, implementation, delivery, and completion.
Drive pre-sales execution, including customer meetings, technical workshops, action items, internal follow-ups, proposals, and SOW development.
Drive contracting and customer onboarding, coordinating SOWs, MSAs, NDAs, procurement, security, IT, and legal activities and escalating blockers when necessary.
Build and maintain program plans, with milestones, owners, dependencies, deliverables, and timelines using Smartsheet or similar tools.
Run the customer operating cadence, including weekly customer meetings, internal engineering reviews, stakeholder updates, executive reviews, and action-item tracking.
Own execution against the SOW, maintaining detailed awareness of scope, deliverables, acceptance criteria, customer dependencies, and committed dates.
Manage risks and escalations, proactively identifying technical, resource, deployment, data-access, security, contractual, and customer risks and driving them to resolution.
Coordinate cross-functional teams, across Solutions, Engineering, Product, Sales, Legal, Finance, IT/Security, and customer organizations.
Manage multiple customer programs simultaneously, and provide leadership with a clear view of customer health, milestones, risks, decisions, and upcoming commitments.

You'll Have

Experience managing complex customer-facing technology programs in the semiconductor industry.
Experience deploying enterprise software, analytics, AI/ML, manufacturing software, or similar technologies into semiconductor environments.
Familiarity with semiconductor organizations such as fabs, fabless companies, OSATs, equipment companies, or semiconductor manufacturing and test organizations.
Understanding of enterprise deployment considerations including customer IT, information security, data access, infrastructure, cloud and on-premises environments, and IP protection.
Experience working with SOWs, MSAs, procurement, legal teams, and enterprise customer contracting processes.
Strong ability to work with technical engineering teams while communicating effectively with customer executives and business stakeholders.
Demonstrated ability to manage several complex customer engagements simultaneously and drive execution without direct authority over participating teams.

Emergence AI offers competitive compensation. Comprehensive health benefits including medical, dental and vision. 401(k) with company match. Flexible PTO and company holidays. Flexible hybrid/remote work environment. The opportunity to work at the forefront of technological advancement.

Emergence AI is an equal opportunity employer committed to building an inclusive workplace where people with diverse backgrounds, experiences, and perspectives can do their best work. We believe building trustworthy AI requires diverse ways of thinking, and we're committed to creating an environment where everyone can thrive.

If you're excited about this opportunity but don't meet every qualification, we encourage you to apply. We value curiosity, ownership, and the ability to learn just as much as matching every item on a job description.

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