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Chief of Staff to the CEO
Mozilla
Remote, United States
As a member of the Executive Leadership Team, you’ll partner strategically with other members of the ELT and work closely with the CEO’s Executive Program Manager to make sure the CEO’s…
Added just now
Multi-System Youth and Family Regional Coach
Educational Service Center of Central Ohio
OH
…high-quality information, facilitation, coaching, professional development, and technical assistance to ensure families, educators, and service providers are equipped to effectively care…
Added 1 min ago
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Assistant Store Manager
Asurion
Glendale, AZ
- $25.85 USD / hour
The Assistant Store Manager is responsible for supporting the Store Manager in the daily execution of store operations, customer experience, repair performance, inventory management, and…
Added 1 min ago
Director of Operations, Senior Services
NANA Management Services
Anchorage, AK
…retention, elder and client satisfaction, employee training and development, and service quality. This position provides primary operational leadership for Alaska Pioneer Homes and other…
Added 2 mins ago
Assistant Manager
Join Parachute
Greenville, TX
As the Assistant Manager, you’ll be a key partner to the Center Director and a visible leader on the donor floor, taking ownership of key parts of daily operations while ensuring a safe and…
Added 2 mins ago
Sr. Product Engineer
Atkore
Harvey, IL · Merrillville, IN
…based out of Harvey, IL or Hobart, IN. Reporting to the Senior Manager – Product Engineering (Conduit & Fittings), This role provides technical ownership for assigned product families,…
Added 2 mins ago
Inside Sales Account Manager, SMB - HPE Networking
Hewlett Packard Enterprise
Durham, NC
We are seeking an Inside Sales Account Manager to support our office in Durham, North Carolina.
Added 2 mins ago
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Retail Manager
RP Lumber
Oconomowoc, WI
- $20 to $25 USD / hour
This position reports to the General Manager and provides development across showroom, yard, and back-office operations for individuals interested in growing into broader store leadership…
Added 2 mins ago
DM
CATERING MANAGER
DIMENSION MASTER
Arlington, VA
- $63,000 to $66,000 USD / year
As the Catering Sales Manager, you are responsible for driving catering revenue while creating memorable experiences for clients and guests. You will build strong relationships, identify…
Added 2 mins ago
RD
Site Account Manager
RR Donnelley
Cleveland, OH
- $78,700 to $125,900 USD / year
The Account Manager is an operations leader who will communicate a vision for how Williams Lea best serves our clients across single or multiple service offerings, and who empowers and…
Added 3 mins ago
Associate Director, Core Performance & Fixed Income Analytics - Americas
FactSet Research Systems Inc.
Remote, United States
…routine operational tasks with demands for strategic business development. To enhance operational efficiency amid this growing market complexity, more organizations are turning to FactSet.…
Added 3 mins ago
Engineering Program Manager
J H Fletcher & Co
Huntington, WV
The Engineering Program Manager plans, directs, and drives execution of J.H. Fletcher & Co.'s engineering project portfolio, including new product development, machine modernizations,…
Added 4 mins ago
Project Manager II
Denver Museum of Nature & Science
Denver, CO
The Denver Museum of Nature & Science is seeking a Project Manager II to lead complex, cross-functional projects that advance the Museum's mission and strategic priorities. This role works…
Added 4 mins ago
UP
K-8 Account Executive, Southern CA
US Publishing Jobs
Los Angeles, CA
- $85,000 to $90,000 USD / year
…contracts. You will act as both a strategist and a trusted partner, uncovering new growth opportunities through your deep network of district contacts while nurturing existing relationships…
Added 4 mins ago
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Merchandising Store Manager in Training
Serv-U-Success
Oak Creek, WI
- $42,588 to $56,160 USD / year
As a Store Manager, you'll be the operational leader of your store, setting the standard for execution, accountability, and customer service. You'll lead by example, coaching and supporting…
Added 4 mins ago
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Civil Engineer (PE or EIT)
GPAC
Madison, WI
- $100,000 to $150,000 USD / year
We are seeking an experienced Professional Engineer (PE) to join our Land Development team in a Project Manager capacity. This individual will play a key role in leading projects, managing…
Added 4 mins ago
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Manager, M&A Integrations
Current
Remote, United States
- $108,000 to $130,000 USD / year
At Current, everything starts with people. We partner with leading accounting firms across the United States, bringing them together through a shared platform that supports their growth…
Added 4 mins ago
North America Commercial EHS Manager
Vylor
Des Moines, IA · Des Moines
Vylor has an exciting opportunity for a North America Environmental Health & Safety (EHS) Commercial Manager to join our team in Johnston IA. This role will provide strategic EHS leadership…
Added 4 mins ago
EM
Waterjet Operator (3rd shift): Sunday to Thursday
Element Materials Technology
Fairfield, OH
- $25 to $35 USD / hour
Frequently provided guidance from Department Manager, Machinist/Senior Machinist coworkers
Added 4 mins ago
EM
1st Shift Waterjet Operator
Element Materials Technology
Fairfield, OH
- $25 to $35 USD / hour
Requires little supervision and technical input of a Department Manager, Principal Machinist, Project Coordinator or Engineer
Added 4 mins ago
EM
CNC Machine Operator
Element Materials Technology
Charlotte, NC
- $25 to $35 USD / hour
Frequently provided guidance from Department Manager, Machinist/Senior Machinist coworkers
Added 4 mins ago
Transformation Engagement Manager
Crawford Listings - Global
Remote, United States
…complex challenges? We're seeking a Transformation Engagement Manager to lead strategic, cross-functional initiatives that improve business performance, operational effectiveness, and…
Added 4 mins ago
Lead Platforms Manager
Vitamix
Olmsted Township, OH
Vitamix is seeking a Lead Platform Manager who will develop and advance product platform architectures and initiatives across the global product portfolio. Reporting to the Sr. Manager, VE…
Added 5 mins ago
Director, Retail Safety
Pilot Company
Knoxville, TN
The Business Manager, People serves as a strategic partner to the SVP, People, driving operational excellence, organizational effectiveness, and execution of key business The Director of…
Added 5 mins ago
Executive Director, Head of Marketing, Endocrinology
Vertex Pharmaceuticals Inc (US)
Boston, MA
…goals; and leads execution across the portfolio. As a people manager, the Executive Director is accountable for the marketing budget and for building, developing, and leading a…

Emergence AI

Customer Program Manager

Irvine, CA, United States

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Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

About Emergence AI

Emergence AI is a frontier agentic AI lab advancing safe, autonomous AI through its pioneering neuroformal architecture. We are building the next generation of enterprise AI: systems capable of understanding complex knowledge, reasoning across information, executing multi-step workflows, and taking action with the verifiability and reliability required for mission-critical environments.

Our Enterprise Agent Platform provides the foundation for building, deploying, and operating AI systems in production - from data connectivity and knowledge management to workflow orchestration, observability, evaluation, and governance. We partner with organizations in semiconductor manufacturing, life sciences, and other data-intensive industries to solve complex challenges that require trusted AI systems capable of operating in real-world environments.

Our team brings experience from leading AI research labs and technology companies, including IBM Research, The Allen Institute for AI, Amazon, and Broadcom. With headquarters in New York and offices across California, Spain, and India, we bring together diverse expertise and perspectives to tackle some of the most challenging problems in enterprise AI.

About the Role

We are looking for a Customer Program Manager to own the operational execution of strategic semiconductor customer engagements, from initial technical engagement and contracting through deployment and successful delivery. This person will work closely with customers, Solutions, Engineering, Sales, Product, Legal, and executive leadership to ensure engagements move quickly, commitments are clear, risks are surfaced early, and SOW deliverables are completed successfully. The ideal candidate has experience delivering enterprise software, AI, analytics, or technical solutions within the semiconductor industry and understands the operational, IT, security, data, and organizational complexities of working with semiconductor customers.

You'll

Own customer programs end-to-end, from early technical engagement through contracting, implementation, delivery, and completion.
Drive pre-sales execution, including customer meetings, technical workshops, action items, internal follow-ups, proposals, and SOW development.
Drive contracting and customer onboarding, coordinating SOWs, MSAs, NDAs, procurement, security, IT, and legal activities and escalating blockers when necessary.
Build and maintain program plans, with milestones, owners, dependencies, deliverables, and timelines using Smartsheet or similar tools.
Run the customer operating cadence, including weekly customer meetings, internal engineering reviews, stakeholder updates, executive reviews, and action-item tracking.
Own execution against the SOW, maintaining detailed awareness of scope, deliverables, acceptance criteria, customer dependencies, and committed dates.
Manage risks and escalations, proactively identifying technical, resource, deployment, data-access, security, contractual, and customer risks and driving them to resolution.
Coordinate cross-functional teams, across Solutions, Engineering, Product, Sales, Legal, Finance, IT/Security, and customer organizations.
Manage multiple customer programs simultaneously, and provide leadership with a clear view of customer health, milestones, risks, decisions, and upcoming commitments.

You'll Have

Experience managing complex customer-facing technology programs in the semiconductor industry.
Experience deploying enterprise software, analytics, AI/ML, manufacturing software, or similar technologies into semiconductor environments.
Familiarity with semiconductor organizations such as fabs, fabless companies, OSATs, equipment companies, or semiconductor manufacturing and test organizations.
Understanding of enterprise deployment considerations including customer IT, information security, data access, infrastructure, cloud and on-premises environments, and IP protection.
Experience working with SOWs, MSAs, procurement, legal teams, and enterprise customer contracting processes.
Strong ability to work with technical engineering teams while communicating effectively with customer executives and business stakeholders.
Demonstrated ability to manage several complex customer engagements simultaneously and drive execution without direct authority over participating teams.

Emergence AI offers competitive compensation. Comprehensive health benefits including medical, dental and vision. 401(k) with company match. Flexible PTO and company holidays. Flexible hybrid/remote work environment. The opportunity to work at the forefront of technological advancement.

Emergence AI is an equal opportunity employer committed to building an inclusive workplace where people with diverse backgrounds, experiences, and perspectives can do their best work. We believe building trustworthy AI requires diverse ways of thinking, and we're committed to creating an environment where everyone can thrive.

If you're excited about this opportunity but don't meet every qualification, we encourage you to apply. We value curiosity, ownership, and the ability to learn just as much as matching every item on a job description.

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