IT Systems & Automation Manager

Location: Houston, TX (on-site/hybrid, with regular travel to our communities)

About us

Disrupt Equity and its management company, Emerge Living, own and operate apartment communities across Texas, Georgia and Florida. We're growing, we move fast, and we hold a high bar for our residents, our partners and each other.

The role

You'll be our go-to technology leader. You'll own the systems, devices and Microsoft 365 setup that keep our corporate office and every leasing office running. You'll also help us use AI and automation to work smarter. This job isn't about closing tickets. It's about building a setup where fewer tickets happen in the first place.

What you'll own

• Microsoft 365 administration: users, licenses, Teams, SharePoint, OneDrive, Exchange, Entra ID and Intune

• Security: MFA, access reviews, backups, endpoint protection, patching, and quick, clean onboarding and offboarding

• Hardware and devices for corporate and onsite staff: laptops, phones, printers, and a lifecycle plan with an inventory

• Community technology: office networks and Wi-Fi, plus coordination with vendors on gates, access control, cameras and phones, including setup when we take over a new property

• Our outside IT partner and tech vendors: you hold them to SLAs and keep costs in check

• AI and automation: rolling out Claude, CoPilot and other AI tools, building Power Automate flows and scripts that cut out manual work, and training the team to use them well

• Documentation: a simple IT playbook and knowledge base so the team can solve the easy problems themselves

• Support for staff, by phone, remote session or in person, with a service mindset

Who you are

• 3+ years in IT support or systems administration, ideally at a multi-site company

• Strong in Microsoft 365 and Entra ID/Intune; comfortable with networking basics (firewalls, switches, Wi-Fi)

• You already use AI tools every day and are excited to put them to work for a business

• You can script or automate (PowerShell, Power Automate, Python, or similar)

• A self-starter who takes ownership, follows through and explains tech in plain English

• Willing to travel to our communities; valid driver's license required

• Nice to have: Microsoft certifications (MD-102, MS-102, AZ-900), CompTIA, or experience with property management software such as RealPage

What success looks like in year one

• Every account and device secured, documented and inventoried

• New hires fully set up on day one, and departing employees' access removed the same day

• Faster ticket resolution, and fewer repeat issues

• At least three manual workflows automated or AI-assisted

What we offer

• Medical, dental, vision, disability and life insurance

• 401(k) and our Employee Wealth Program

• Generous PTO

• A real seat at the table and room to grow as we scale