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eMed, LLC

Sr IT Engineer

Miami, FL, United States

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Job details

Apply by: Feb 1, 2027
Experience: 8+ years of experience in IT Operations, with at least 3 years in a leadership role
Posting language: English
Posted: Nov 3, 2026

Original job description

Sr IT Engineer Location: Miami, FL Status: Full-Time / Exempt About eMed The GLP-1 era didn't create America's metabolic crisis. It just made it impossible to look away. Roughly 90% of U.S. healthcare spending goes to chronic disease that begins in metabolism, and for decades the system's answer was to wait for a massive health issue, then send the bill. eMed was built to get there first. We are at the epicenter of healthcare transformation an AI enabled platform. We put diagnostic-grade blood testing on people's kitchen tables, clinicians on their screens in minutes, and real biomarkers at the center of every decision. Today we offer GLP-1 management, where employers facing double-digit cost increases need programs that actually work. That's where we're winning. It is not where we stop. Cardiometabolic risk gets caught years before it becomes a claim that's we're building. If you've spent your career watching healthcare treat consequences, come help us treat causes. Purpose of Role Technology is changing how we manage chronic conditions. At eMed we're building the platform leading that shift: reducing the cost of care while increasing its quality. The Senior IT Engineer designs, builds, and supports the company’s hardware, software, network infrastructure, and SaaS ecosystem. This position is responsible for architecting scalable and secure systems, monitoring network health, leading infrastructure projects, ensuring robust data protection, and resolving complex technical issues across our growing environment. What You Will Work On

Serve as a technical architect for the company’s SaaS ecosystem, designing and implementing integrations that connect SaaS applications into cohesive, secure workflows
Design, manage, and troubleshoot network infrastructure (LAN/WAN, Wi-Fi, VPN, firewalls, switching, and routing), with a strong understanding of core networking concepts (TCP/IP, DNS, DHCP, VLANs)
Monitor network health and performance, proactively identifying and resolving connectivity and system issues
Collaborate with the Security team to implement and maintain system security controls (e.g., user authorization, firewalls, endpoint protection)
Collaborate with the Cloud/Infrastructure team to design, deploy, and support scalable hybrid and cloud environments
Manage installations, upgrades, and configurations of hardware and software
Administer and support VMware Workspace ONE for device enrollment, configuration, application deployment, and policy management
Assess system performance and recommend and implement improvements
Ensure data is handled, transferred, and processed according to legal and company guidelines
Provide escalation support and guidance to stakeholders and help desk staff, and mentor team members on technical best practices
Develop and deliver training and documentation to end users on systems, tools, and security best practices
Effectively navigate complex software licensing models and ensure the company is strategic in its SaaS purchasing, usage, and renewals
Manage contracts with vendors (e.g., development platforms, telecommunication companies, password managers) and software licenses
Manage devices and password management tools
Develop and maintain IT policies, standards, and procedures
Configure and manage SSO (Active Directory, Okta, AWS)
Manage assets and IT inventory
Manage change management processes and communications
Participate in incident response and perform root cause analysis as needed

What We're Looking For

Bachelor's degree in Computer Science, Engineering, or relevant field experience
8+ years of experience in IT Operations, with at least 3 years in a leadership role
Strong experience with system installation, configuration, analysis, and data protection operations and legislation (e.g., GDPR)
Thorough knowledge of core networking concepts (TCP/IP, DNS, DHCP, VLANs), cloud computing, and single sign-on (Active Directory, Okta, AWS)
Excellent leadership, organizational, problem-solving, and communication skills to manage multiple projects and mentor team members

Our Stack VMware Workspace ONE, Active Directory, Okta, AWS, TCP/IP, DNS, DHCP, VLANs, LAN/WAN, Wi-Fi, VPN, Firewalls, Switching, Routing, and SaaS management tools. Perks at Work

Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k with Company Match)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off
Short Term & Long Term Disability
Training & Development
Catered breakfast and lunch daily, snacks
Wellness Resources

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