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Added 4 mins ago
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Preconstruction Manager
GPAC
Cleveland, OH
- $130,000 to $150,000 USD / year
Preconstruction Manager | Commercial Construction
Added 4 mins ago
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Preconstruction Manager
GPAC
Raleigh, NC
- $130,000 to $150,000 USD / year
Preconstruction Manager | Commercial Construction
Added 4 mins ago
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Preconstruction Manager
GPAC
Cleveland, OH
- $130,000 to $150,000 USD / year
Preconstruction Manager | Commercial Construction
Added 11 mins ago
Product Manager, HVAC & Ignition Controls
Kidde-Fenwal LLC
Ashland, MA
The Product Manager serves as the business leader for the portfolio, translating market needs, customer insights, and emerging technologies into innovative products and services. This role…
Added 13 mins ago
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Civil Project Manager - Site Development
GPAC
Green Bay, WI
- $100,000 to $115,000 USD / year
…for leading projects from concept to completion? A growing engineering team is seeking a Civil Project Manager specializing in Site Development to oversee projects, coordinate…
Added 15 mins ago
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Mechanical Project Manager
GPAC
Bedford, VA
- $80,000 to $120,000 USD / year
The Project Manager is responsible for leading mechanical construction projects from preconstruction through closeout. This role requires strong leadership, financial oversight, scheduling…
Added 22 mins ago
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Civil Site Engineering Project Manager
GPAC
Portsmouth, NH
- $120,000 to $145,000 USD / year
An established, nationally recognized multidisciplinary engineering consulting firm is seeking a Civil Site Engineering Project Manager to join its growing team in Massachusetts. This is an…
Added 22 mins ago
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Civil Site Engineering Project Manager
GPAC
Gloucester, MA
- $120,000 to $145,000 USD / year
An established, nationally recognized multidisciplinary engineering consulting firm is seeking a Civil Site Engineering Project Manager to join its growing team in Massachusetts. This is an…
Added 22 mins ago
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Civil Site Engineering Project Manager
GPAC
Worcester, MA
- $120,000 to $145,000 USD / year
An established, nationally recognized multidisciplinary engineering consulting firm is seeking a Civil Site Engineering Project Manager to join its growing team in Massachusetts. This is an…
Added 22 mins ago
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Civil Site Engineering Project Manager
GPAC
Providence, RI
- $120,000 to $145,000 USD / year
An established, nationally recognized multidisciplinary engineering consulting firm is seeking a Civil Site Engineering Project Manager to join its growing team in Massachusetts. This is an…
Added 22 mins ago
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Civil Site Engineering Project Manager
GPAC
Plymouth, MA
- $120,000 to $145,000 USD / year
An established, nationally recognized multidisciplinary engineering consulting firm is seeking a Civil Site Engineering Project Manager to join its growing team in Massachusetts. This is an…
Added 23 mins ago
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Civil Site Engineering Project Manager
GPAC
Concord, NH
- $120,000 to $145,000 USD / year
An established, nationally recognized multidisciplinary engineering consulting firm is seeking a Civil Site Engineering Project Manager to join its growing team in Massachusetts. This is an…
Added 23 mins ago
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Civil Site Engineering Project Manager
GPAC
Concord, NH
- $120,000 to $145,000 USD / year
An established, nationally recognized multidisciplinary engineering consulting firm is seeking a Civil Site Engineering Project Manager to join its growing team in Massachusetts. This is an…
Added 23 mins ago
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Civil Site Engineering Project Manager
GPAC
Concord, NH
- $120,000 to $145,000 USD / year
An established, nationally recognized multidisciplinary engineering consulting firm is seeking a Civil Site Engineering Project Manager to join its growing team in Massachusetts. This is an…
Added 23 mins ago
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Civil Site Engineering Project Manager
GPAC
Concord, NH
- $120,000 to $145,000 USD / year
An established, nationally recognized multidisciplinary engineering consulting firm is seeking a Civil Site Engineering Project Manager to join its growing team in Massachusetts. This is an…
Added 23 mins ago
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Civil Site Engineering Project Manager
GPAC
Keene, NH
- $120,000 to $145,000 USD / year
An established, nationally recognized multidisciplinary engineering consulting firm is seeking a Civil Site Engineering Project Manager to join its growing team in Massachusetts. This is an…
Added 23 mins ago
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Civil Site Engineering Project Manager
GPAC
Keene, NH
- $120,000 to $145,000 USD / year
An established, nationally recognized multidisciplinary engineering consulting firm is seeking a Civil Site Engineering Project Manager to join its growing team in Massachusetts. This is an…
Added 23 mins ago
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Civil Site Engineering Project Manager
GPAC
New Bedford, MA
- $120,000 to $145,000 USD / year
An established, nationally recognized multidisciplinary engineering consulting firm is seeking a Civil Site Engineering Project Manager to join its growing team in Massachusetts. This is an…
Added 23 mins ago
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Civil Site Engineering Project Manager
GPAC
Springfield, MA
- $120,000 to $145,000 USD / year
An established, nationally recognized multidisciplinary engineering consulting firm is seeking a Civil Site Engineering Project Manager to join its growing team in Massachusetts. This is an…
Added 23 mins ago
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Civil Site Engineering Project Manager
GPAC
Gardner, MA
- $120,000 to $145,000 USD / year
An established, nationally recognized multidisciplinary engineering consulting firm is seeking a Civil Site Engineering Project Manager to join its growing team in Massachusetts. This is an…
Added 23 mins ago
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Civil Site Engineering Project Manager
GPAC
Wilmington, MA
- $120,000 to $145,000 USD / year
An established, nationally recognized multidisciplinary engineering consulting firm is seeking a Civil Site Engineering Project Manager to join its growing team in Massachusetts. This is an…
Added 23 mins ago
Preconstruction Manager (Utility-Scale S
Consigli Construction Co, Inc
Boston, MA
The Preconstruction Manager leads pursuit strategy and preconstruction activities for utility-scale solar, battery energy storage (BESS), substation, and grid interconnection projects. This…
Added 29 mins ago
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Steel Project Manager
GPAC
Seattle, WA
- $75,000 to $115,000 USD / year
…client is seeking a knowledgeable and proactive Steel Project Manager to oversee projects from contract award through final…
Added 29 mins ago
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Steel Project Manager
GPAC
Spokane, WA
- $75,000 to $115,000 USD / year
…client is seeking a knowledgeable and proactive Steel Project Manager to oversee projects from contract award through final…
Added 33 mins ago
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Structural Steel Engineering Manager
GPAC
Fort Worth, TX
- $90,000 to $125,000 USD / year
…project schedules are maintained. We offer our customer Value Engineering (VE), Design Assist and Design Build as the need arises. Our projects span the commercial, industrial, education,…

Closed listing

EMCOR Group

Service Coordination Manager

South Windsor, CT, United States

Salary $100k-$120k

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: Salary $100k-$120k
Experience: 5–7+ years of leadership experience in service operations, dispatch, field service, logistics, or similar operational environment
Posting language: English
Posted: Nov 3, 2026

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Original job description

Archived listing. The details below describe a past opening.

About Us

We offer single-source facilities services solutions, including engineering, design, installation, repair, maintenance and operations for commercial real estate, financial, healthcare, technology, educational, and industrial facilities.

Job Summary

New England Mechanical Services, Inc. is seeking a Service Coordination Manager to work on-site and provide leadership, oversight, and strategic direction for the company’s centralized Service Coordination department supporting eight branch offices across New England and New York. This role is responsible for ensuring efficient scheduling, exceptional customer communication, workforce optimization, operational consistency, and continuous process improvement.

This in-person position is located in our South Windsor, CT headquarters office and requires a highly collaborative, motivational leader who is equally comfortable managing people, improving systems, analyzing data, and influencing cross-functional operational decisions. High energy, positivity and dedication are a must.

#nemsi

Essential Duties & Responsibilities

Recruit, Lead, coach, develop, and evaluate the centralized Service Coordination team.
Foster a culture of teamwork, professionalism, adaptability, and customer service.
Provide oversight for all daily service coordination functions including:Technician scheduling, Customer communication, weekly technician time/attendance preparation and approvals, Work order management, customer purchase order verification, customer portal compliance, service completion follow-up
Ensure work is assigned efficiently while balancing customer commitments, geography, technician skill sets, contract requirements, and location priorities.
Develop, document, and maintain standardized operating procedures.
Identify workflow inefficiencies, implement scalable solutions, and standardize best practices
Build collaborative relationships at all levels of the organization while maintaining centralized operational consistency.
Ensure exceptional customer service.
Develop and monitor departmental KPIs.
Monitor, improve and report department metrics such as technician utilization, drive time, response times, first-time fix support, open & aging work orders, call volume.
Other related duties as required.

Qualifications

5–7+ years of leadership experience in service operations, dispatch, field service, logistics, or similar operational environment
Experience managing multi-location or centralized operations
Strong knowledge of scheduling and workforce optimization
Demonstrated success leading teams through organizational change
Excellent analytical, organizational, and communication skills
Experience developing operational processes and KPIs
Strong conflict resolution and coaching abilities
Proficiency with ERP, dispatch, scheduling, and Microsoft Office applications
Commercial HVAC or mechanical service industry experience a plus
Project management experience a plus

Physical Demands

This position is in-person in an office working environment.Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Able to sit for long periods of time, typing computer work for long periods of time.

Work Environment

Noise level moderately low, climate-controlled environment and stress level moderate to moderately high and business casual attire required.

Equal Opportunity Employer

As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled.

Affirmative Action Policy

Please review ourAffirmative Action Policy (https://emcorgroup.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=125197&hashed=-1057973588) .

Notice to Prospective Employees

Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companieslist open positions here (https://careers-emcorgroup.icims.com/) . Please check our available positions to confirm that a post or email is genuine.

EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR’s normal application process – it is probably fraudulent.

Geographic Disclosure

Salary $100k-$120k

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Job Locations US-CT-South Windsor

ID 2026-54369

Company New England Mechanical Services, Inc.

Category Administrative Services

Position Type Full-Time

Location Type Onsite

Posted Date 10 hours ago (11/3/2026 11:13 AM)

About employer

More about this job

Skills

Leadership
Scheduling
Communication skills
Process improvement
Teamwork
Adaptability
Customer service
Regulatory compliance
Workflow
Logistics
Conflict resolution
Coaching
ERP
Microsoft Office
HVAC
Project management
Tolerate sitting for long periods
ICIMS

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