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Added 3 mins ago
Engineering Operation Technician
Amazon Data Services, Inc.
Wharton, TX
…mission-critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary…
Added 3 mins ago
Engineering Operation Technician
Amazon Data Services, Inc.
Wharton, TX
…mission-critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary…
Added 3 mins ago
Engineering Operation Technician
Amazon Data Services, Inc.
Wharton, TX
…mission-critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary…
Added 3 mins ago
Engineering Operation Technician
Amazon Data Services, Inc.
Wharton, TX
…mission-critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary…
Added 3 mins ago
Engineering Operation Technician
Amazon Data Services, Inc.
Wharton, TX
…mission-critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary…
Added 3 mins ago
Engineering Operation Technician
Amazon Data Services, Inc.
Wharton, TX
…mission-critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary…
Added 3 mins ago
Engineering Operation Technician
Amazon Data Services, Inc.
Wharton, TX
…mission-critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary…
Added 3 mins ago
Engineering Operation Technician
Amazon Data Services, Inc.
Wharton, TX
…mission-critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary…
Added 3 mins ago
Engineering Operation Technician
Amazon Data Services, Inc.
Wharton, TX
…mission-critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary…
Added 3 mins ago
Engineering Operation Technician
Amazon Data Services, Inc.
Wharton, TX
…mission-critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary…
Added 3 mins ago
Engineering Operation Technician
Amazon Data Services, Inc.
Wharton, TX
…mission-critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary…
Added 3 mins ago
Engineering Operation Technician
Amazon Data Services, Inc.
Wharton, TX
…mission-critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary…
Added 3 mins ago
Engineering Operation Technician
Amazon Data Services, Inc.
Wharton, TX
…mission-critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary…
Added 3 mins ago
Engineering Operation Technician
Amazon Data Services, Inc.
Wharton, TX
…mission-critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary…
Added 3 mins ago
Engineering Operation Technician
Amazon Data Services, Inc.
Wharton, TX
…mission-critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary…
Added 3 mins ago
Engineering Operation Technician
Amazon Data Services, Inc.
Wharton, TX
…mission-critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary…
Added 3 mins ago
Engineering Operation Technician
Amazon Data Services, Inc.
Wharton, TX
…mission-critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary…
Added 8 mins ago
Assistant Manager
EssilorLuxottica Group
Wellington, FL
LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology…
Added 9 mins ago
WV
Director of Facilities & Operations
Wenatchee Valley College
Wenatchee, WA
- $8,750 to $9,583.33 USD / month
Serve as the college’s primary point of contact for facilities and building-related operations and support services, including instructional equipment repairs, building space planning, and…
Added 12 mins ago
UO
Finance and Accounting Senior Professional
University of Colorado Denver
Boulder, CO
- $68,000 to $72,000 USD / year
Communicate proactively with the Department Chair and Manager of Finance and Operations for large and complex proposals to ensure awareness for unit planning purposes.
Added 21 mins ago
DI
Engineering and Maintenance Manager
DWYER INSTRUMENTS, LLC
Wolcott, IN
- $120,000 to $140,000 USD / year
Reporting to the Plant Manager, the Engineering and Maintenance Manager leads Wolcott’s Maintenance, Manufacturing Engineering, and Machine Design functions. The manager sets priorities…
Added 24 mins ago
Manufacturing Engineering Manager
Red Frog Solutions
Camarillo, CA
Established aerospace manufacturer is seeking a Manufacturing Engineering Manager to lead engineering support for production, including assembly and test operations, process improvement,…
Added 30 mins ago
WW
Product Owner - Recurring Revenue O2Q (St. Louis)
World Wide Technology
Saint Louis, MO
- $91,200 to $136,800 USD / year
…partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced…
Added 34 mins ago
S
Senior Energy Engineer
Siemens
Cromwell, CT
- $92,589 to $158,725 USD / year
Perform industry-standard energy calculations (such as weather-based BIN calculations) and develop design concepts and schematics concerning recommended FIMs, including the scope of work…
Added 34 mins ago
T
Scrum Master/project Manager
TEKsystems
Berlin, CT
- $55 to $65 USD / hour
…transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with…

Closed listing

EMCOR Group

Service Coordination Manager

South Windsor, CT, United States

Salary $100k-$120k

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: Salary $100k-$120k
Experience: 5–7+ years of leadership experience in service operations, dispatch, field service, logistics, or similar operational environment
Posting language: English
Posted: Nov 3, 2026

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Original job description

Archived listing. The details below describe a past opening.

About Us

We offer single-source facilities services solutions, including engineering, design, installation, repair, maintenance and operations for commercial real estate, financial, healthcare, technology, educational, and industrial facilities.

Job Summary

New England Mechanical Services, Inc. is seeking a Service Coordination Manager to work on-site and provide leadership, oversight, and strategic direction for the company’s centralized Service Coordination department supporting eight branch offices across New England and New York. This role is responsible for ensuring efficient scheduling, exceptional customer communication, workforce optimization, operational consistency, and continuous process improvement.

This in-person position is located in our South Windsor, CT headquarters office and requires a highly collaborative, motivational leader who is equally comfortable managing people, improving systems, analyzing data, and influencing cross-functional operational decisions. High energy, positivity and dedication are a must.

#nemsi

Essential Duties & Responsibilities

Recruit, Lead, coach, develop, and evaluate the centralized Service Coordination team.
Foster a culture of teamwork, professionalism, adaptability, and customer service.
Provide oversight for all daily service coordination functions including:Technician scheduling, Customer communication, weekly technician time/attendance preparation and approvals, Work order management, customer purchase order verification, customer portal compliance, service completion follow-up
Ensure work is assigned efficiently while balancing customer commitments, geography, technician skill sets, contract requirements, and location priorities.
Develop, document, and maintain standardized operating procedures.
Identify workflow inefficiencies, implement scalable solutions, and standardize best practices
Build collaborative relationships at all levels of the organization while maintaining centralized operational consistency.
Ensure exceptional customer service.
Develop and monitor departmental KPIs.
Monitor, improve and report department metrics such as technician utilization, drive time, response times, first-time fix support, open & aging work orders, call volume.
Other related duties as required.

Qualifications

5–7+ years of leadership experience in service operations, dispatch, field service, logistics, or similar operational environment
Experience managing multi-location or centralized operations
Strong knowledge of scheduling and workforce optimization
Demonstrated success leading teams through organizational change
Excellent analytical, organizational, and communication skills
Experience developing operational processes and KPIs
Strong conflict resolution and coaching abilities
Proficiency with ERP, dispatch, scheduling, and Microsoft Office applications
Commercial HVAC or mechanical service industry experience a plus
Project management experience a plus

Physical Demands

This position is in-person in an office working environment.Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Able to sit for long periods of time, typing computer work for long periods of time.

Work Environment

Noise level moderately low, climate-controlled environment and stress level moderate to moderately high and business casual attire required.

Equal Opportunity Employer

As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled.

Affirmative Action Policy

Please review ourAffirmative Action Policy (https://emcorgroup.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=125197&hashed=-1057973588) .

Notice to Prospective Employees

Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companieslist open positions here (https://careers-emcorgroup.icims.com/) . Please check our available positions to confirm that a post or email is genuine.

EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR’s normal application process – it is probably fraudulent.

Geographic Disclosure

Salary $100k-$120k

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Job Locations US-CT-South Windsor

ID 2026-54369

Company New England Mechanical Services, Inc.

Category Administrative Services

Position Type Full-Time

Location Type Onsite

Posted Date 10 hours ago (11/3/2026 11:13 AM)

About employer

More about this job

Skills

Leadership
Scheduling
Communication skills
Process improvement
Teamwork
Adaptability
Customer service
Regulatory compliance
Workflow
Logistics
Conflict resolution
Coaching
ERP
Microsoft Office
HVAC
Project management
Tolerate sitting for long periods
ICIMS

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