Jobs in the United States

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Added just now
Open Rank- Medical Physicist in Radiology and Imaging
University System of Georgia
GA
…faculty member at the rank of Instructor, Assistant Professor, Associate Professor, or Professor to join the Medical Physics Section. The selected candidate will provide comprehensive…
Added just now
Assistant Director of Admissions
University System of Georgia
GA
…service. GSC offers nearly 30 degrees, which includes multiple associate and baccalaureate pathways for students. With an enrollment of over 3,100 students, GSC offers an intimate academic…
Added 1 min ago
Senior Project Manager
MGT
Livermore, CA · Anaheim, CA
Cisco Life Cycle certification required within the first 3 months of employment
Added 1 min ago
Project Manager
MGT
Livermore, CA · Anaheim, CA · Los Angeles, CA
You must have a valid driver’s license, a clean driving record, access to a reliable vehicle, and valid auto insurance · Certified Associate in Project Management (CAPM) certification is required at hire
Added 2 mins ago
A
Veterinary Technician
AbbVie
North Chicago, IL
- $23.8 to $43 USD / hour
…USDA regulations, while supporting AbbVie’s drug discovery and development…
Added 4 mins ago
Continuous Improvement Manager
Schnellecke Logistics USA
Vance, AL
…requirements and optimizing internal and external resources• Maintain process-related resource requirements through MTM analysis and process time investigations, keeping them current as…
Added 7 mins ago
A
Wiring Assemblers
Aerotek
Hopkins, SC
- $19 to $21 USD / hour
to 2:00 a.m., with a shift differential provided for night shift work
Added 7 mins ago
Maintenance Technician
CBRE
Fountain Inn, SC
Associate’s or higher degree from a vocational school or college with a focus in the mechanical or electrical field.
Added 7 mins ago
Live Hang Associate - 1st Shift
Perdue Farms, Inc.
Dillon, SC
…and in the communities we serve. From promoting growth and development to prioritizing work-life balance, we’re committed to helping our team members thrive. That's…
Added 7 mins ago
B
Seasonal Retail Stocking Associate - Part Time
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Florence, SC
- $13 USD / hour
- Part-time
…nation, join the Burlington Stores, Inc. as a Seasonal Stocking Associate ! Are you looking for a hands-on role in a fast-paced environment? Do you have great organizational skills and work…
Added 7 mins ago
B
Seasonal Cashier Associate - Part Time
Burlington
Florence, SC
- $13 USD / hour
- Part-time
…the customer's needs while getting them through the check-out process quickly and easily, our cashiers are key in helping us provide a world-class shopping experience to our…
Added 7 mins ago
B
Retail Stocking Team Supervisor - Full-Time
Burlington
Spartanburg, SC
- $16 to $18 USD / hour
- Full-time
You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental, and vision coverage including life and disability…
Added 7 mins ago
B
Seasonal Cashier Associate - Part Time
Burlington
Charleston, SC
- $13 USD / hour
- Part-time
…the customer's needs while getting them through the check-out process quickly and easily, our cashiers are key in helping us provide a world-class shopping experience to our…
Added 7 mins ago
B
Seasonal Retail Stocking Associate - Part Time
Burlington
Charleston, SC
- $13 USD / hour
- Part-time
…nation, join the Burlington Stores, Inc. as a Seasonal Stocking Associate ! Are you looking for a hands-on role in a fast-paced environment? Do you have great organizational skills and work…
Added 8 mins ago
Customer Returns and Shipping Associate
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Flexible part time hours or full-time (depending on the store’s needs), generous paid time off, weekly pay and career development program
Added 8 mins ago
Quality Engineer
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…issues, maintaining calibration integrity, driving inspection process improvements, and supporting APQP, PPAP, and FAI requirements, this role is integral to ensuring products consistently…
Added 8 mins ago
Retail Sales Print Production Lead
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Full-time hours, generous paid time off, career development program and weekly pay
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TRAINER PRODUCTION 2 / WELDING
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Responsible for development and delivery of training materials on company products, processes and technologies so as to ensure that team members develop, maintain, and increase their own…
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PST FOREMAN / PAINT & INSULATE
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…enhance skill and productivity of employees, and assists in development of training procedures. Breaks broad strategies down to practical action plans and ensures employees are trained to…
Added 9 mins ago
Release Train Engineer
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Added 10 mins ago
BAS Sales Engineer
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…and building automation markets. This role combines business development, estimating support, technical knowledge, and post‑sales coordination to deliver profitable, high‑quality BAS…
Added 10 mins ago
Associate Director, Molecular & Biology
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Philadelphia, PA
…around the world. As a global leader in cell and gene therapy development, manufacturing, and testing, we turn breakthrough science into real-world treatments that change lives. Our team of…
Added 10 mins ago
Capital Markets Accounting Advisory Director
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Develops and mentors managers and senior team members while supporting practice growth and client relationship development.
Added 10 mins ago
Capital Markets Accounting Advisory Director
RSM US LLP
United States
Develops and mentors managers and senior team members while supporting practice growth and client relationship development.
Added 11 mins ago
Site Manager - Clean Express Auto Wash
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Ongoing training and professional development

Elwyn

Incident Coord/Investigator

Monrovia, CA, United States

Apply on careers.elwyn.org About employer

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Job details

Apply by: Nov 10, 2027
Posting language: English
Posted: Nov 10, 2026

Original job description

Overview

Join a Team That Changes Lives

For more than 170 years, Elwyn has been leading the way in supporting children, teens, and adults with autism, intellectual and developmental disabilities, and behavioral health challenges. As a mission-driven nonprofit, we’re here to create real change – helping people lead meaningful, fulfilling lives.

Now, we’re looking for passionate team members to join us. Here, your work will change lives – including your own. You’ll make an impact every day, find purpose in what you do, and grow in a career that truly matters.

At Elwyn, we take care of you while you care for others. We offer:

Generous Paid Time Off
Comprehensive Medical/Dental/Vision Benefit Packages
Earned Wage Access/On-Demand Pay
Paid On-the-Job Training
Tuition Reimbursement
Career Advancement Opportunities and Growth
Flexible Schedules
Retirement Savings Plan

Join us and be a part of something bigger. Apply today.

Job Description

POSITION SUMMARY: The Incident Coordinator/Investigator reviews all incidents to ensure that incidents requiring investigation will be thoroughly investigated and that all other incidents receive appropriate follow-up and corrective action, conducts assigned investigations and internal evaluations of all Elwyn California's Adult Intellectual and/or Developmental Disabilities (IDD) services to ensure quality care, performs assessments of all services and makes recommendations for improvement in all aspects of service delivery, and participates in on call responsibilities.

DUTIES AND RESPONSIBILITIES:

In accordance with the procedures and expectations outlined in Elwyn's Incident Management (IM) Policy, the Incident Coordinator/Investigator:

Reviews all Special Incident Reports (SIRs) to determine appropriate and required action(s)
Ensures appropriate and timely filing and entry into designated systems within twenty-four (24) hours and to designated reporting regional centers and agency(ies) per established deadlines, contracts, and regulations, where applicable
Reviews the SIR with the appropriate service area Quality Improvement (QI) Specialist (QIS) or Associate Director of QI, where appropriate, for possible support needed in guiding the Regional Director and/or Home Administrator with appropriate corrective action/plan
Oversees incident corrective action and follows up with the Regional Director, or designee, if it is missing
Where applicable, follows up with the home administrator to guide submission of related necessary reports with appropriate regional center, outside agency(ies), including but not limited to the California Department of Social Services' (CDSS) Adult Protective Services, Community Care Licensing, and/or law enforcement to ensure regulatory compliance
Develops a tracking sheet for incident tracking, and tracks SIRs for trending (e.g., abuse/neglect cases, falls, etc.) to determine training or other necessary follow-up
Analyzes the SIRs monthly and reports incidents and trends to program leadership quarterly in Continuous Quality Improvement meetings to improve processes and procedures to maintain regulatory compliance
Trains all personnel on incident management and mandated reporting to ensure processes and best practices are followed
Leads and/or participates in all policy development (e.g., operations, risk management, quality improvement) for Elwyn CA
Conducts Investigations by:
Identifying investigatory question(s)
Adhering to the Health Insurance Portability and Accountability Act (HIPAA) and other State of California privacy laws, regulations, and requirements during the completion of interviews and at all times during the collection of documentation and information,
Securing all statements, evidence, etc., appropriately, and securing the scene, when possible
Interviewing victim(s), witness(es), target(s) as soon as possible, once the investigation begins
Collecting direct, demonstrative, and documentary evidence, including collecting and managing physical evidence and ensuring Chain of Custody
Identifying, sorting, classifying, reconciling, and analyzing evidence collected
Completing an investigation report
Presenting the investigatory results and report to the administrative team
Adheres to the elements of objectivity, speed, and thoroughness while conducting investigations to come to the best resolution possible
As Incident Coordinator, ensures administrative team uses a preponderance of the evidence standard to determine substantiated findings
Conducts internal evaluations (e.g., spot checks) as part of the IDD Services' Continuous Quality Improvement (CQI) program to ensure best practices
Reports observed Quality Improvement needs to the Executive Director of QI in lieu of the Director of QI to create more effective processes/best practices
Consistently demonstrates the ability to anticipate future needs or problem areas and suggest effective action
Conducts interviews with individuals supported, their families, staff members, advocates, etc. to verify quality services are being delivered
Evaluates all aspects of programming and ensures all policies and procedures are followed and enforced
Obtains and maintains current knowledge of regulatory standards and updates relative to Elwyn CA programs
Maintains a current Investigators manual (received as part of formal training)
Completes Peer Reviews of investigations and participates in the review of own investigations (e.g., lessons learned) in order to become more proficient in job duties
As a mandated reporter, demonstrates responsibility through responsiveness to others and competent follow up on quality improvement matters requiring additional attention
Travels to sites where needed to conduct investigations
Obtains and maintains current Investigator training and credentialing
On Call Incident Management
Performs other duties as assigned

EDUCATION/EXPERIENCE/SKILLS REQUIREMENTS:

High school diploma or graduate equivalency diploma (GED); bachelor's degree in the field of human services or related field preferred
Two (2) years of experience as an investigator or equivalent investigatory experience
Obtain and maintain Pennsylvania Certified Investigator status (if not certified investigator upon hire, must complete the certified investigator training within one (1) year of hire) regardless of state or program allowing for a consistent and thorough understanding of the investigatory process
One (1) year experience working directly with people with intellectual, developmental, or medical disability(ies)
Knowledge of investigation policies, procedures, and standards required per applicable regulations, payors, and state agencies
Must possess high ethical standards, a reputation of honesty and credibility, versatile interviewing abilities, good judgment and flexibility
Highly developed organizational skills
Excellent customer interaction, collaboration, presentation, and written and verbal communication skills
Demonstrated intermediate experience with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint; ability to learn and independently use internal and external investigation reporting and management systems
Experience with an Electronic Health Record preferred
Demonstrated strong attention to detail
Knowledge of the population Elwyn serves including adults with behavioral health issues, and intellectual, developmental, and physical disabilities
Ability to independently write comprehensive reports in English with proper grammar and spelling; ability to present findings clearly and objectively
Ability to work in a potentially emotion-filled environment
Ability to conduct interviews in a variety of locations, including but not limited to licensed facilities, group homes, and community settings; availability to travel for business, to work flexible work hours, as needed with some overnight travel
Ability to work in environments where individuals with behavioral issues may be present
Completion of Direct Support Professional (DSP) I training during first six (6) months of employment and DSP II during second year of employment, or earlier
Must have current, valid driver's license in state of residence, three (3) years driving experience in the United States, and acceptable driving record

Equal Opportunity Employer

Elwyn is an Equal Opportunity Employer. Elwyn does not discriminate on the basis of race, color, religion, creed, ancestry, pregnancy status, medical condition, gender, gender identity or expression, genetic information, sexual orientation or identity, age, national origin, citizenship, handicap status, marital or family status, mental or physical disability, perceived disability, military or veteran status, political activities or affiliations, or any other characteristic protected under applicable federal, state or local law, ordinance, or regulation.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at ADArequest@elwyn.org and let us know the nature of your request and your contact information.

Know Your Rights: Workplace discrimination is illegal

Apply on careers.elwyn.org About employer

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Jobs in the United States