Billing Representative, ELS

Overview Join a Team That Changes Lives For more than 170 years, Elwyn has been leading the way in supporting children, teens, and adults with autism, intellectual and developmental disabilities, and behavioral health challenges. As a mission-driven nonprofit, we're here to create real change - helping people lead meaningful, fulfilling lives. Now, we're looking for passionate team members to join us. Here, your work will change lives - including your own. You'll make an impact every day, find purpose in what you do, and grow in a career that truly matters. At Elwyn, we take care of you while you care for others. We offer: 1. Generous Paid Time Off 2. Comprehensive Medical/Dental/Vision Benefit Packages 3. Earned Wage Access/On-Demand Pay 4. Paid On-the-Job Training 5. Tuition Reimbursement 6. Career Advancement Opportunities and Growth 7. Flexible Schedules 8. Retirement Savings Plan Join us and be a part of something bigger. Apply today. Job Description Elwyn is seeking a Billing Representative to manage all medical assistance (MA)-related billing, provider payment, and reconciliation for Early Learning Services (ELS) preschool early intervention (EI) programs. This role ensures compliance with billing practices, conducts audits, provides training to contractors, and resolves billing issues. ESSENTIAL FUNCTIONS: Billing and Payment Management: 1. Monitor and reconcile provider entries and run remittance reports to ensure proper billing and payment for assigned provider accounts 2. Perform regular audits to confirm appropriate billed services and ensure accurate and timely payments 3. Ensure compliance with Elwyn ELS billing practices, policies, and procedures by leveraging strong knowledge of the contractual requirements for providers Data Integrity and Audits: 1. Conduct timely analysis of agency provider/contractor data entry, daily monitoring of units of service in the database, spot checks, and data integrity audits 2. Run electronic verification system (EVS) checks for MA billing eligibility through the state system Training and Support: 1. Coach, guide, and train contractors in the use of the Managed Service Portal (MSP) to enter units of service provided to ensure appropriate payment 2. Provide consultation and training to providers in all billing-related matters to ensure consistency throughout the program and provide on-the-spot technical assistance Communication and Liaison: 1. Act as the primary liaison maintaining frequent communication between Elwyn Early Learning Services and providers regarding all billing-related reconciliation issues 2. Communicate effectively with staff, providers, agencies, management, and office personnel from local, state, federal government, and/or its third-party contractors to reconcile any billing-related issues Reporting and Documentation: 1. Generate Medical Practitioner Authorizations (MPAs) for MA-eligible children and send them to physicians for signature authorization of services 2. Compile and distribute monthly remittance files by extracting necessary data from the system database to external providers, ensuring accuracy of the service data and the rates applied Problem Resolution: 1. Analyze data inconsistencies caused by provider data entry errors and remediate the cause of the errors 2. Address critical problems and communicate unresolved issues to the Lead Billing and Credentialing Specialist and/or Provider Agency for timely resolution Other Duties: 1. Perform other duties as assigned QUALIFICATIONS, EDUCATION AND EXPERIENCE: 1. High School Diploma or General Education Diploma (GED) 2. Two (2) years of experience in third-party billing and collection procedures 3. One (1) year of experience with Medical Assistance (MA) billing 4. Experience with the School-Based Access Program preferred 5. Experie ce with contract review preferred 6. Non-profit human service experience highly preferred 7. Working knowledge of computer-based billing platforms; Sprout and Pennsylvania's Enterprise to Link Information for Children Across Networks (PELICAN) preferred 8. Demonstrated ability to work effectively as part of a team 9. Ability to work in a fast-paced environment and manage and prioritize multiple, often competing, priorities to meet deadlines 10. Strong attention to detail 11. Strong time management and organizational skills 12. Excellent judgment with the ability to independently solve problems and make decisions with little need for direct supervision 13. Ability to anticipate future needed changes or identify problem areas and take effective actions 14. Intermediate knowledge of Microsoft Office applications, including Word, Outlook, Excel, and PowerPoint 15. Must possess excellent customer interaction, collaboration, presentation, and written and verbal communication Equal Opportunity Employer Elwyn is an Equal Opportunity Employer.Elwyn does not discriminate on the basis of race, color, religion, creed, ancestry, pregnancy status, medical condition, gender, gender identity or expression, genetic information, sexual orientation or identity, age, national origin, citizenship, handicap status, marital or family status, mental or physical disability, perceived disability, military or veteran status, political activities or affiliations, or any other characteristic protected under applicable federal, state or local law, ordinance, or regulation. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ADArequest@elwyn.org and let us know the nature of your request and your contact information. Know Your Rights: Workplace discrimination is illegal Elwyn is an Equal Opportunity Employer. EOE AA M/F/Vet/DisabilityWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.