Jobs in the United States

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Added just now
Online Grocery Pick-Up Clerk
The Kroger Co.
Mount Gilead, OH
…customers arrive at store for pick up. Provide a positive customer service experience that makes customers want to return to on-line shopping. Demonstrate the company's core values of…
Added just now
BAKERY/CAKE DECORATOR
The Kroger Co.
Western Springs, IL
- Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement…
Added just now
DAIRY/LEAD CLERK
The Kroger Co.
Anaheim, CA
Plan, organize, train and direct Grocery Clerks; perform production and customer service functions; maximize store sales and profits. Role model and demonstrate the company's core values of…
Added just now
SH
Housekeeping Supervisor
Sage Hospitality
Denver, CO
- $23 USD / hour
Supervise the operations of the housekeeping staff promoting a safe environment and quality service to achieve maximum guest satisfaction, protection of assets and minimal expenses.
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Digital Content Strategist
University of South Carolina
SC
…Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system…
Added 1 min ago
IG
Digital Merchandising Lead
Insight Global
Cincinnati, OH
- From $24 USD / hour
- Administrative and customer service experience (primarily working with internal stakeholders)
Added 1 min ago
CG
Part Time Client Experience Advocate
Carson Group
Cockeysville, MD
- Part-time
…communications that strengthen relationships and reflect the firm’s service commitment. Support client onboarding and administrative processes…
Added 1 min ago
HK
Associate Executive Director for Early Learning Programs
HEALTHY KIDS PROGRAMS
Washingtonville, NY
- $62,500 to $65,000 USD / year
We are currently looking for an Associate Executive Director for our 8 Early Learning Centers with 1-4 classrooms each in the Hudson Valley and Capital Regions of New York. This position is…
Added 1 min ago
Property Associate
US AMR-Jones Lang LaSalle Americas, Inc.
Campbell, CA
As a Property Associate at JLL, you will serve as the primary administrative point of contact for an Office property or portfolio. You will also provide accounting and financial support,…
Added 1 min ago
Property Associate (Industrial & Office)
US AMR-Jones Lang LaSalle Americas, Inc.
San Diego, CA
As a Property Associate at JLL, you will serve as the primary administrative point of contact for an Industrial and office portfolio. You will also provide accounting and financial support,…
Added 1 min ago
Operations Assistant
Construction Resources
Atlanta, GA
The Operations Associate is a professional and friendly individual responsible for providing excellent customer service to visitors, clients, and employees while managing administrative…
Added 1 min ago
General Manager, Garage Door
Construction Resources
Santa Rosa Beach, FL
Added 1 min ago
General Manager, Fireplace
Construction Resources
Santa Rosa Beach, FL
Added 1 min ago
Corporate Strategy (Senior) Associate,: Market Analytics
US AMR-Jones Lang LaSalle Americas, Inc.
Chicago, IL
Location: Chicago, IL (minimum 3 days in office per week)
Added 1 min ago
Retail Sales Associate
Best Buy
Chesapeake, VA
As a Retail Sales Associate, you’ll be the face of Best Buy for customers who visits our stores. We’ll train you with the skills and knowledge you need to confidently recommend the right…
Added 1 min ago
Retail Warehouse Associate
Best Buy
Orlando, FL
As a Retail Warehouse Associate, you’ll help us create great shopping experiences by keeping our sales floor stocked and preparing online orders to be shipped to customers’ homes. This…
Added 1 min ago
Retail Sales Associate
Best Buy
Pembroke Pines, FL
As a Retail Sales Associate, you’ll be the face of Best Buy for customers who visits our stores. We’ll train you with the skills and knowledge you need to confidently recommend the right…
Added 1 min ago
Technician, Financial Aid
Southern Crescent Technical College
United States
PREFERRED QUALIFICATIONS: Associate’s degree *and* Two (2) years of related work experience. Experience may substitute for the degree on a year-for-year basis. Experience working in…
Added 1 min ago
B&
Customer Experience Associate
Birge & Held Group LLC
Greenwood, IN
- $17.8 to $22.25 USD / hour
The Customer Experience Associate plays a pivotal role in delivering exceptional customer service to prospective and current residents. This individual is responsible for fostering strong…
Added 1 min ago
FA
PRO Services Specialist
Floor and Decor Outlets of America, Inc.
Mesa, AZ
- From $15.55 USD / hour
Must possess excellent customer service skills and be results oriented
Added 1 min ago
Deco Department Manager
Floor and Decor Outlets of America, Inc.
Springfield Twp., PA
Must possess excellent customer service skills and work well under pressure
Added 1 min ago
FA
Cashier
Floor and Decor Outlets of America, Inc.
Oklahoma City, OK
- From $15 USD / hour
As a Cashier (Customer Service Associate), you are the first and final interaction for Floor & Decor’s customers. Our Cashiers are responsible for providing excellent customer service…
Added 1 min ago
Case Worker Outreach
GHI Gateway Healthcare, Inc.
United States
…Treatment Plan-designated staff from schools and other human service and medical…
Added 1 min ago
SP
Counter Sales Associate - Full Time - Elkhorn, NE
Spectrum Paint
Elkhorn, NE
- Full-time
Must have a Valid Driver's License
Added 1 min ago
Associate Account Manager
Great Lakes Cheese
Hiram, OH
The Associate Account Manager, Sales will provide daily support for Account Management responsibilities with assigned customers and lead the facilitation for the Sales team with other GLC’s…

Elmer Chocolate

IT Network Technician Level TWO

Ponchatoula, LA, United States

$20 to $24 USD / hour

Apply on elmerchocolate.applicantpro.com About employer

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Job details

Pay: $20 to $24 USD / hour
Posting language: English
Posted: Nov 9, 2026

Original job description

Elmer Chocolate is the oldest family-owned chocolate company in the USA. Our factory in Ponchatoula is the 2nd-largest manufacturer of Valentine boxed chocolate in North America.

The IT Technician II provides hands-on support for computer systems, network-connected devices, software applications, and end users throughout the organization. The role installs, configures, maintains, and troubleshoots hardware and software while supporting daily operations in office and manufacturing environments. The ideal candidate has a genuine passion for information technology, enjoys troubleshooting and continuous learning, and takes ownership of problems from initial report through final resolution. Accurate documentation, ticket updates, inventory management, and technical records are core responsibilities of this position and are essential to maintaining reliable IT operations.

Technology Environment

Windows workstations and laptops
Microsoft 365
Active Directory / Entra ID
VoIP phone systems
Wireless networking
Security cameras and NVR systems
Access control systems
RFID and barcode scanning systems
Label and office printers

Essential Functions, Duties and Responsibilities

General:

Lives and communicates Elmer Chocolate Values, our guiding principles.
Serve as a "backup" for other IT roles/duties in others' absence.
Completes other duties/additional tasks as assigned by the manager or supervisor.

Hardware/Software:

Install, configure, image, maintain, and troubleshoot desktop computers, laptops, printers, time clocks, wireless access points, telephones, cameras, access control systems, barcode/RFID scanners, and other network-connected devices.
Deploy and support approved software applications, coordinating with vendors and third-party support providers as needed.
Respond to and resolve IT support requests in a timely manner through the ticketing system. Maintain accurate ticket notes documenting troubleshooting performed, status, user communication, next steps, and final resolution.
Assist with technology projects, upgrades, migrations, and system implementations.
Perform data corrections and basic system administration tasks as assigned.
Support Microsoft Windows operating systems, Microsoft 365 applications, user accounts, and related technologies.

Tracking, Monitoring, & Reporting:

Create, modify, disable, and maintain user accounts and access permissions in accordance with company security requirements and established procedures.
Maintain accurate and current inventory records for IT assets, equipment, devices, accessories, and supplies. Update records as equipment is deployed, relocated, replaced, returned, repaired, or retired.
Maintain accurate network documentation, including device locations, switch ports, VLANs, IP information, cabling layouts, access points, and infrastructure changes.
Complete assigned tasks from beginning to end, including implementation, testing, verification, documentation, communication, and ticket closure.
Regularly verify physical IT inventory against documented records and promptly investigate and correct discrepancies.
Communicate project delays, technical blockers, resource needs, or scheduling concerns to the Senior Network Administrator before they interfere with task completion.
Work professionally and collaboratively with Maintenance, Production, Warehouse, Shipping, and other departments on cross-functional technology projects.
Take ownership of assigned responsibilities, follow management direction, and raise technical concerns professionally and constructively.
Monitor and evaluate efficiency of software/hardware usage, providing items to be covered in training of users, making them more efficient.
Monitor software licensing and usage to support compliance with vendor agreements and company standards

Ongoing Knowledge:

Maintain an adequate level of knowledge of operating system and application software being used to provide high levels of support to users.
Create and maintain written technical procedures, knowledge-base articles, network diagrams, network mapping, infrastructure documentation, and troubleshooting guides on an ongoing basis.
Follow company cybersecurity standards and assist in identifying, reporting, and responding to security-related incidents or concerns.
Support implementation and maintenance of hardware and software security measures.

Collaboration & Employee Service:

Participate in team meetings, providing input and suggestions.
Assist in providing computer/network support relating to software and hardware problems reported by users-often via IT support tickets.

Education and Work Experience

Associate's degree in Information Technology, Computer Networking, Computer Science, or a related field preferred.
Two (2) years of IT support, help desk, desktop support, or network administration experience preferred.
Equivalent combinations of education, certifications, training, and experience may be considered.

•

Qualifications:

Must be at least 18 years of age
Ability to pass drug screens
Ability to pass background check upon hire and annually
Reliable transportation

•

Specific Knowledge, Skills and Abilities:
Excellent interpersonal communication skills and relationship building skills to effectively work with a variety of people and personalities; able to communicate clearly and effectively to all levels of the organization in person and in writing
Problem solving / analysis
Troubleshooting
Customer/client focus
Technical capacity
Demonstrated passion for information technology, troubleshooting, continuous learning, and developing technical skills.
Strong attention to detail and understanding of the importance of accurate IT documentation and asset management.
Strong organizational skills with the ability to keep tickets, inventory records, project notes, and network documentation current.
Ability to take ownership of assigned work and follow tasks through complete resolution.
Strong professional communication and customer-service skills when assisting end users and collaborating with other departments.
Willingness to learn unfamiliar systems, research technical problems, and continuously expand technical knowledge.
Follow-through and timely completion of tasks

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee is regularly required to sit; stoop, bend, kneel, reach, crouch, crawl, use force, carry, & push/pull.
Ability to stand & walk continuously during prolonged periods of technical installation and/or repair.
Ability for perform prolonged, seated desk work during computer tasks.
Ability to hear and speak.
The employee must occasionally lift and/or move up to 50 pounds, such as during equipment installation.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Regular and prompt attendance on site is required. May be required to work evenings/weekends/overtime.
Must be comfortable working at heights and able to safely use ladders and approved man lifts when installing, hanging, maintaining, or servicing network switches, wireless access points, cabling, cameras, and related equipment.

Work Environment and Conditions:

Work is performed primarily in an office environment with regular exposure to an active food manufacturing facility operating multiple shifts. The employee may be required to work in production areas where GMP requirements, food safety standards, PPE requirements, noise, moving machinery, and allergen controls apply. This facility processes peanuts.

The above statements reflect the general details necessary to describe the principle functions of the job described and shall not be construed as a detailed description of all of the work requirements that may be inherent in the position. All job descriptions are subject to change at any time at Company discretion. This job description does not constitute an employment contract between the employer and the employee. If an employee's ability to perform an essential function of the job is affected by disability, the employee has the right to request a reasonable accommodation.

Apply on elmerchocolate.applicantpro.com About employer

More about this job

Skills

Computer technology
Troubleshooting
Inventory management
Microsoft Windows
Microsoft 365
Microsoft Active Directory
Microsoft Access
Control systems
RFID
Barcode
Troubleshoot
Communication skills
System administration
Reporting
Security in commercial buildings
Documentation
Scheduling
Regulatory compliance
Cybersecurity
Collaboration
Computer science
Technical support
Network administration
Relationship building
Problem solving
Attention to detail
Organizational skills
Customer service
Research
Working at heights
Food engineering
Good manufacturing practices
Food safety standards

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Work requirements

Jobs in the United States