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Public Art Coordinator
City of Reno
Reno, NV
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…integral part of our efforts to ensure that we have a diverse and representative workforce that serves the community of…
Added 2 mins ago
LN Venues, Director of Premium Sales and Service - Toyota Music Factory
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Inside Sales Representative
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BS
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- $18 to $22 USD / hour
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform…
Added 5 mins ago
Regional Health and Wellness Director (RN)
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The essential duties and responsibilities described below are representative of those an employee will encounter while performing the basic functions of the position. While every effort has…
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Regional Health and Wellness Director
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Clinical Director - Burleson
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Provide thorough, timely program modifications, progress updates, and insurance authorization reports.
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Transit Driver-CDL
Frederick County Government
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- $25.55 to $43.43 USD / hour
Additional service credit for eligible previous public service, military service, etc.
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Outside Sales Representative - Knoxville, TN
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Patient Service Representative Clinic
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Patient Service Representative Clinic
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Ongoing Care Representative
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LPN
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(R
RN
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ELLSWORTH ADHESIVE SYSTEMS

Customer Service Representative

GERMANTOWN, WI, United States

Hybrid

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Job details

Workplace: Hybrid
Experience: QUALIFICATIONS 3+ years of professional customer service experience.
Posting language: English
Posted: Nov 5, 2026

Original job description

JOB REQUIREMENTS: Ellsworth Corporation Ellsworth Corporation Job Description: What does a cell phone in your pocket, a spaceship, and an electric vehicle have in common? Ellsworth Adhesives specs in materials in each of those products! Ellsworth Corporation, a global, industry leading distributor of specialty chemicals and equipment and adhesive manufacturer currently has a Customer Service Representative opportunity at Ellsworth Adhesives. This role reports into our Specialty Chemical Distribution (SCD) Division located in Germantown, WI. This is a hybrid role. This is an exciting time to be a part of Ellsworth, come join our team! Ellsworth Corporation is a family-run company that has had continuous growth for over 50 years. We are an industry-leading global distributor, manufacturer, and packager of adhesives used by cell phone, medical device, aerospace, and electric vehicle industries!Click here to see our state-of-the-art facility and distribution center and learn more about our business, and here to find out more about the industries we serve, and here to learn about our consumer and manufacturing divisions. You will drive the customer experience. You will also process incoming transactional customer requests with a strong sense of urgency/accountability. RESPONSIBILITIES Processes incoming requests via chat, phone, web, or Customer Relationship Management System (CRM) for orders, quotes, product inquiries, expedites, and Return Material Authorizations (RMA\'s) proficiently without regular assistance Works with internal teams with a high sense of accountability and urgency, such as purchasing, shipping and credit, in order to provide customer updates Follows detailed contract review/audit guidelines on order entry Executes customer sample requests and processes order updates and changes Handles standard customer escalations, autonomously with first contact resolution when possible Proactively identifies potential breakdowns in the customer experience and gets ahead of customer issues, including customer shelf-life discrepancies Contributes to training material/initiatives/topics in the department Demonstrates a high level of product, system and customer expertise Acts as escalation point for new hires and handles complex customer inquiries and conflict with minimal assistance PERKS & BENEFITS As an industry leader, we offer a competitive wage, bonus plan, and a comprehensive benefit package which includes Health, Prescription, Dental, Vision, Life, Disability, Flexible Spending, 401(k), Employee Assistance, Paid Time Off and Holidays, Wellness Program, Social Events, Community Involvement and much more!Click Here for a summary of Employee Benefits. QUALIFICATIONS 3+ years of professional customer service experience. High School diploma or equivalency required. Associate\'s degree preferred. Demonstrated proficiency in keyboarding skills - ability to type approx. 45+ words per minute Experience with business tools such as SharePoint, MS Teams, Windows Operating Systems Basic to intermediate excel skills preferred Experience with ERP systems (Enterprise Resource Planning) and CRM platforms such as Microsoft Dynamics preferred Experience navigating and utilizing corporate websites & eCommerce platforms, including chat functionality, preferred Consistently demonstrates approachability with team members and is team oriented. #CUSTOMERSERVICE #ORDERENTRY #QUOTES #SCD #INSIDESALES PI288153323 Job Description: What does a cell phone in your pocket, a spaceship, and an electric vehicle have in common? Ellsworth Adhesives specs in materials in each of those products! Ellsworth Corporation, a global, industry leading distributor of specialty chemicals and equipment and adhesive manufacturer currently has a Customer Service Representative opportunity at Ellsworth Adhesives. This role reports into our Specialty Chemical Distribution (SCD) Division located in Germantown, WI. T is is a hybrid role. This is an exciting time to be a part of Ellsworth, come join our team! Ellsworth Corporation is a family-run company that has had continuous growth for over 50 years. We are an industry-leading global distributor, manufacturer, and packager of adhesives used by cell phone, medical device, aerospace, and electric vehicle industries!Click here to see our state-of-the-art facility and distribution center and learn more about our business, and here to find out more about the industries we serve, and here to learn about our consumer and manufacturing divisions. You will drive the customer experience. You will also process incoming transactional customer requests with a strong sense of urgency/accountability. RESPONSIBILITIES Processes incoming requests via chat, phone, web, or Customer Relationship Management System (CRM) for orders, quotes, product inquiries, expedites, and Return Material Authorizations (RMA\'s) proficiently without regular assistance Works with internal teams with a high sense of accountability and urgency, such as purchasing, shipping and credit, in order to provide customer updates Follows detailed contract review/audit guidelines on order entry Executes customer sample requests and processes order updates and changes Handles standard customer escalations, autonomously with first contact resolution when possible Proactively identifies potential breakdowns in the customer experience and gets ahead of customer issues, including customer shelf-life discrepancies Contributes to training material/initiatives/topics in the department Demonstrates a high level of product, system and customer expertise Acts as escalation point for new hires and handles complex customer inquiries and conflict with minimal assistance PERKS & BENEFITS As an industry leader, we offer a competitive wage, bonus plan, and a comprehensive benefit package which includes Health, Prescription, Dental, Vision, Life, Disability, Flexible Spending, 401(k), Employee Assistance, Paid Time Off and Holidays, Wellness Program, Social Events, Community Involvement and much more!Click Here for a summary of Employee Benefits. QUALIFICATIONS 3+ years of professional customer service experience. High School diploma or equivalency required. Associate\'s degree preferred. Demonstrated proficiency in keyboarding skills - ability to type approx. 45+ words per minute Experience with business tools such as SharePoint, MS Teams, Windows Operating Systems Basic to intermediate excel skills preferred Experience with ERP systems (Enterprise Resource Planning) and CRM platforms such as Microsoft Dynamics preferred Experience navigating and utilizing corporate websites & eCommerce platforms, including chat functionality, preferred Consistently demonstrates approachability with team members and is team oriented. #CUSTOMERSERVICE #ORDERENTRY #QUOTES #SCD #INSIDESALES PI288153323 ***** APPLICATION INSTRUCTIONS: Apply Online: https://www.click2apply.net/qynoDmU4A1LJRumN8HMqZq

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