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Added 3 mins ago
VH
Physician (Chief of Hematology and Oncology)
Veterans Health Administration
Salisbury, NC
- $370,000 to $400,000 USD / year
…Kernersville). The SVA HCS Oncology section was the first VA oncology program to become ASCO QOPI certified, serving as the largest provider of outpatient chemotherapy/infusion services in…
Added 3 mins ago
VH
Management Analyst
Veterans Health Administration
Location Negotiable After Selection
- $90,925 to $118,204 USD / year
…managerial oversight in the following areas: Budget Management, Program Administration, Contracting Requirements and Quality and Performance and Human…
Added 3 mins ago
VH
Social Worker-Acute Care
Veterans Health Administration
Orlando, FL
- $68,619 to $107,936 USD / year
Total Rewards of a Allied Health Professional
Added 3 mins ago
VH
Licensed Practical Nurse - Outpatient Mental Health
Veterans Health Administration
Saint James, MO · Rolla, MO
- $47,658 to $81,189 USD / year
Total Rewards of a Allied Health Professional
Added 3 mins ago
AN
AIRCRAFT FLIGHT INSTRUCTOR
Army National Guard Units
Lincoln, NE
- $131,841 to $171,396 USD / year
…facility safety meetings/lectures and establishes a continuing program to promote the Safety Awareness and Accident Prevention Programs. Insures…
Added 3 mins ago
VH
Dentist (Regular Ft)
Veterans Health Administration
Lawton, OK
- $124,308 to $315,000 USD / year
This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy and…
Added 3 mins ago
VH
Physician - Surgeon (Colon Rectal)
Veterans Health Administration
Tulsa, OK
- $350,000 to $400,000 USD / year
…of Veterans Affairs in an accredited core specialty training program leading to eligibility for board certification. (NOTE: VA physicians involved in academic training programs may be…
Added 3 mins ago
VH
Registered Nurse - Outpatient Mental Health Nurse
Veterans Health Administration
Saint James, MO · Rolla, MO
- $71,493 to $141,751 USD / year
…and/or directs safety concern resolution and collaborates with program leadership to help improve patient and program outcomes; and directs team response to psychiatric and medical…
Added 3 mins ago
VH
Staff Psychologist - Primary Care Mental Health Integration
Veterans Health Administration
Marshalltown, IA · Des Moines, IA · Fort Dodge, IA · Carroll, IA · Mason City, IA · Knoxville, IA
- $63,795 to $118,204 USD / year
…provide service in the Primary Care Mental Health Integration Program. These vacancies will be filled with either a Social Worker, Licensed Professional Mental Health Counselor, Marriage…
Added 3 mins ago
VH
Marriage and Family Therapist - Primary Care Mental Health Integration
Veterans Health Administration
Mason City, IA · Marshalltown, IA · Des Moines, IA · Fort Dodge, IA · Carroll, IA · Knoxville, IA
- $52,727 to $82,938 USD / year
…health disorders, while coordinating care across healthcare programs. Supports the development and implementation of clinical programs, program evaluation, data-driven quality improvement,…
Added 3 mins ago
VH
Licensed Professional Mental Health Counselor - Primary Care Mental Health Integration
Veterans Health Administration
Marshalltown, IA · Mason City, IA · Des Moines, IA · Carroll, IA · Fort Dodge, IA · Knoxville, IA
- $52,727 to $82,938 USD / year
…provide service in the Primary Care Mental Health Integration Program. These vacancies will be filled with either a Social Worker, Licensed Professional Mental Health Counselor, Marriage…
Added 3 mins ago
VH
Social Worker - Primary Care Mental Health Integration
Veterans Health Administration
Marshalltown, IA · Knoxville, IA · Des Moines, IA · Mason City, IA · Fort Dodge, IA · Carroll, IA
- $52,727 to $82,938 USD / year
…provide service in the Primary Care Mental Health Integration Program. These vacancies will be filled with either a Social Worker, Licensed Professional Mental Health Counselor, Marriage…
Added 3 mins ago
VH
Registered Nurse - Medical / Surgical / Telemetry
Veterans Health Administration
Philadelphia, PA
- $80,848 to $154,831 USD / year
Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed…
Added 5 mins ago
VH
Registered Nurse - Nursing Officer of the Day
Veterans Health Administration
Columbia, MO
- $84,840 to $153,111 USD / year
…develops, and supports staff from a leadership perspective using professional standards of care, scientific evidence, and practice to evaluate programs and/or service activities. The NOD is…
Added 5 mins ago
EP
Supervisory Life Scientist/Environmental Engineer/Physical Scientist (NEPA Section Manager)
Environmental Protection Agency
Anchorage, AK · Seattle, WA · Lacey, WA · Boise, ID · Portland, OR
- $125,776 to $184,886 USD / year
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional,…
Added 5 mins ago
VH
Registered Nurse Manager
Veterans Health Administration
Battle Creek, MI
- $95,803 to $163,878 USD / year
The Nurse Manager (NM) is the designated first-line supervisory authority and is responsible and accountable for the 24/7 operation of their assigned units and provides coverage for other…
Added 5 mins ago
DA
Supervisory IT Specialist
Deputy Assistant Secretary for Information and Technology
Location Negotiable After Selection
- $147,945 to $192,331 USD / year
…responsible for developing high-level strategies to support development efforts to achieve Department of Veterans Affairs (VA) wide business objectives. The incumbent will supervise…
Added 5 mins ago
VH
License Practical Nurse - Primary Care
Veterans Health Administration
Chattanooga, TN
- $65,991 to $85,790 USD / year
The LPN, Primary Care GS-7 is under the supervision of the Nurse Manager at the
Added 5 mins ago
VH
Management and Program Analyst
Veterans Health Administration
Location Negotiable After Selection
- $89,508 to $138,370 USD / year
…front-line staff to VISN and HSA Executive Leadership, including the development of training materials, user guides, and ongoing educational engagement with end users across the network.…
Added 5 mins ago
OO
Program Manager
Office of Personnel Management
Columbus, OH
- $154,378 to $197,200 USD / year
As a Program Manager at the GS-0340-15, you will be part of HR Solutions, Office of Personnel Management. If selected, you will lead the planning, management, and delivery of…
Added 5 mins ago
VH
Diagnostic Radiologic Technologist
Veterans Health Administration
Cedar Rapids, IA
- $40,736 to $72,644 USD / year
This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in…
Added 5 mins ago
VH
Pharmacist/Clinical Pharmacist
Veterans Health Administration
McAllen, TX · Harlingen, TX · Corpus Christi, TX
- $127,590 to $175,945 USD / year
Total Rewards of a Allied Health Professional
Added 5 mins ago
MD
Interdisciplinary (General Engineer/Operations Research Analyst)
Missile Defense Agency
Colorado Springs, CO · Redstone Arsenal, AL
- $91,870 to $144,102 USD / year
Assists Test Resource Manager and Resource Test Director with flight test planning and execution to ensure test requirements are met.
Added 5 mins ago
VH
Transportation Assistant
Veterans Health Administration
San Francisco, CA
- $56,767 to $73,796 USD / year
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional;…
Added 5 mins ago
VH
Nursing Assistant
Veterans Health Administration
Kansas City, MO
- $39,345 to $64,239 USD / year
VA offers a Comprehensive Total Rewards package: Total Rewards of a Allied Health Professional

Ellis Medicine

Manager Patient Access

Schenectady, NY, United States

$27.52 to $41.27 USD / hour

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Job details

Pay: $27.52 to $41.27 USD / hour
Posting language: English
Posted: Nov 4, 2026

Original job description

The Manager of Patient Access manages, develops, facilitates and supports programs related to Patient Access and Patient Information Services, Customer Service, Patient Scheduling, Telephone Operators and Call Center operations. Primary responsibilities will focus on; revenue cycle, clinical integration of information, patient access and flow, Ambassador program and customer service initiatives, system management for integration of data, data management for stats and measures and performance improvement, staffing and resource allocation to meet budget and productivity standards.

Responsibilities include management of operations for both Hospital and EMG. Development and management of new programs related to Customer Service for the organization recognizing every patient begins with us and we can facilitate a positive experience for their entire service/stay. Management of all data within the Customer Service system.

EDUCATION AND EXPERIENCE REQUIREMENTS:

Bachelor’s degree preferred.
Five years of managerial experience in a healthcare setting is required.
Knowledge and understanding of enterprise operations and functions (hospital and physician office) required.
Must be proficient with system and data integration, database management, spreadsheet, computer graphics, and generating standard reports.
Strong leadership and team building skills.

RESPONSIBILITIES OF THE POSITION:

Oversee all aspects of managing departmental staff, daily activities by assigning and prioritizing work duties, monitoring labor expenses against productivity, develops work schedules and controls overtime.
Manages, develops, facilitates and supports programs related to Patient Access and Patient Information Services. Areas and staff include ED Flow Coordinators, Patient Access Ambassador program, Customer Service program, Call Center operations, and Telephone Operator services.
Recognizes and performs responsibilities for all Ellis Medicine operations and services including both Hospital and EMG operations.
Manage all areas where Emergency Department patients register and/or check in, improves patient flow and ensures staff is providing patients with the proper supporting documentation.
Develops and revises standard procedures for all areas performing pre-registration and scheduled services as it relates to identification of out of pocket balances and collection procedures.
Coordinates and integrates activities within all Patient Access areas including Registration, Scheduling, Financial Counseling, Insurance Facilitator, Information Desk and Call Center pre-registration areas.
Communicates effectively with patients, patients’ families, visitor and staff throughout various departments and responds promptly to requests and concerns to achieve quality patient care and excellent customer services.
Facilitate and manager the Interpreter Services department according to the State, Federal and local regulatory agencies.
Manages all Lean initiatives and works with departmental supervisors and staff to increase efficiency.
Discussed patient and staff related issues only in a confidential manner and setting with only those who have a right to know.
Ensures staff adheres to all policies and procedures, develops and implements procedures with an emphasis on automation and electronic initiatives, and establish and maintain competencies for all staff as it relates to point of service activities.
Independently works towards identification and integration of information and seeks continuous performance improvement.
Provide oversight for overall recruitment, talent retention, performance and compensation management, High-Middle-Low assessments, staff and professional development, employee training, and career advancement.
Oversees department’s performance improvement initiatives and prepares and updates statistical reports in preparation for JCAHO, health department or any other federal, state, local or regulatory agency inspections or requirements.
Establishes and sets the expectation with staff the importance of a safe working environment by performing safety audits and inspections, conducting safety training. Adheres to the legal, safety, health, fire, and sanitation codes, by being familiar with fire, safety, and disaster plans.
Coaches and provides ongoing feedback to employees, administers disciplinary actions and job expectations.
Demonstrate strong supervisory, leadership, and communication skills, adhere to the Making Ellis Exceptional Standards, and initiate, promote, and support change initiatives.
Participates in Ellis Medicine employee survey, share survey results with staff, and focus on key indicators of improvement and development an action plan.

Ellis Medicine is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex/gender, age, national origin, disability, genetic information, predisposition or carrier status, military or veteran status, prior arrest, or conviction record, marital or familial status, sexual orientation, transgender status, gender identity, gender expression, reproductive health decisions, or domestic violence victim status.

Salary Range: $ 27.52-41.27 /hour Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

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