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Eliassen Group

ServiceNow Project Manager

Bristol, CT, United States

$72 to $76 USD / hour

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Job details

Pay: $72 to $76 USD / hour
Experience: 7+ years of project management experience leading enterprise technology initiatives.
Posting language: English
Posted: Oct 31, 2026

Original job description

ServiceNow Project Manager

Bristol, CT

Type: Contract

Category: Program/Project Management

Industry: Communications

Standard Hours: Open

Reference ID: JN -102026-109270

Date Posted: 10/29/2026

Shortcut: http://careers.eliassen.com/KNRrw9

Description
Recommended Jobs

Description:

On-site in either Bristol, CT or Orlando, FL

Our client seeks an experienced ServiceNow Project Manager to lead a large-scale ServiceNow implementation and transformation program for a major enterprise organization. The Project Manager will drive project execution, manage cross-functional teams, coordinate with business and technical stakeholders, and ensure successful delivery of ServiceNow capabilities across multiple business units. The ideal candidate brings a background managing ServiceNow implementations, enterprise software projects, and Agile delivery teams while maintaining accountability for scope, budget, schedule, risks, and stakeholder communication.

Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Rate: $72.00 to $76.00/hr. w2

JN -102026-109270

Responsibilities:

Lead end-to-end delivery of the ServiceNow implementation program, from planning through deployment and stabilization.
Develop and manage project plans, timelines, milestones, budgets, and resource forecasts.
Coordinate activities across business stakeholders, ServiceNow developers, architects, administrators, vendors, and executive leadership.
Facilitate project governance meetings, steering committee reviews, and executive status updates.
Manage project scope, risks, issues, dependencies, and change requests.
Ensure successful deployment of ServiceNow modules including ITSM, ITOM, ITAM, CMDB, HRSD, and Service Catalog.
Partner with business stakeholders to align project objectives with business priorities.
Support Agile ceremonies, sprint planning, backlog prioritization, and release management activities.
Monitor project health through KPIs, dashboards, and status reporting.
Drive organizational change management, user adoption, and communication strategies.
Ensure adherence to project management best practices and organizational governance standards.

Experience Requirements:

7+ years of project management experience leading enterprise technology initiatives.
3+ years managing ServiceNow implementation or enhancement projects.
Proven experience managing multiple workstreams, vendors, and cross-functional teams.
Strong understanding of ServiceNow platform capabilities and implementation methodologies.
Experience managing budgets, schedules, resource planning, and project financials.
Strong stakeholder management and executive communication skills.
Experience working within Agile, Scrum, Waterfall, or hybrid delivery environments.
Proficiency with project management tools such as Jira, Azure DevOps, Microsoft Project, or Smartsheet.
Ability and willingness to work onsite in Orlando, FL four (4) days per week.
Preferred: PMP, CSM, PMI-ACP, SAFe, ServiceNow CSA or Implementation certifications.
Preferred: Experience leading ITSM, ITOM, ITAM, CMDB, or HRSD deployments and supporting enterprise-wide implementations with 5,000+ users.
Preferred: Experience within media, entertainment, hospitality, tourism, or theme park environments.

Recruitment Transparency Notice

Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening and hiring process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team ( noreply@eliassen.com , 781-808-2924) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group’s use of these tools, including AI tools, as part of the application and hiring process.

Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.

W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.

If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following:

· When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.

· Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group.

If you have any indication of fraudulent activity, please contact fraud@eliassen.com .

About Eliassen Group:

Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients’ capacity and accelerate meaningful outcomes. We are driven by a purpose to positively impact the lives of our employees, clients, consultants, and the communities we serve.

Eliassen is committed to building a diverse and inclusive team from a variety of backgrounds, perspectives, and skills. We are an Equal Opportunity and Affirmative Action Employer and all employment decisions are based on merit, performance, and business needs. Eliassen does not discriminate on the basis of race, color, gender identity or expression, sexual preference or orientation, sex (including pregnancy, childbirth, and related medical conditions), marital status, creed, religion, physical or mental disability, genetic information, military or veteran status, age, ancestry, national origin, citizenship status, prohibited criminal record inquiries of applicants and employees, or any other category protected by federal, state, or local laws.

Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!

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More about this job

Skills

ServiceNow
Agile
Communication skills
IT service management
Prioritization
Reporting
Change management
Project management
Stakeholder management
Scrum
Jira
Microsoft Azure
DevOps
Microsoft Project
Smartsheet
PMP
CSM
Paramedic
Recruitment
Google Gmail

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