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Licensed Professional Mental Health Counselor (OPMH)
Veterans Health Administration
Carbondale, IL
- $68,281 to $107,405 USD / year
This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy and…
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VH
Credentialing Program Assistant
Veterans Health Administration
Hampton, VA
- $46,084 to $59,908 USD / year
…Medical Center, in Hampton, Virginia. This position serves as Program Support Assistant (Credentialer) for the Credentialing and Privileging (C&P) section organizationally aligned under the…
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VH
Lead Transportation Assistant
Veterans Health Administration
Cleveland, OH
- $52,688 to $68,496 USD / year
Provides program and administrative support, excellent customer service to all staff and veterans, as well as other related duties as assigned.
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VH
Licensed Professional Mental Health Counselor (OPMH)
Veterans Health Administration
Carbondale, IL
- $82,615 to $107,405 USD / year
This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy and…
Added just now
VH
Social Worker (OPMH)
Veterans Health Administration
Carbondale, IL
- $68,281 to $107,405 USD / year
This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in…
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VH
Physician - Orthopedic Surgeon
Veterans Health Administration
Fredericksburg, VA
- $280,000 to $400,000 USD / year
Plans and oversees the completion of personal research programs, designed to provide information regarding program planning and relevant treatment approaches.
Added just now
VH
Social Worker (OPMH)
Veterans Health Administration
Carbondale, IL
- $82,615 to $107,405 USD / year
This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in…
Added just now
VH
Inventory Mganagement Specialist
Veterans Health Administration
Columbia, SC
- $50,460 to $80,243 USD / year
This position serves as a Property manager in the Material Management Division of the Logistics Service in a Veran Affairs Health Care System (VA HCS) and supported catchment area, with…
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VH
Nuclear Medicine Technologist
Veterans Health Administration
Nashville, TN
- $86,436 to $112,373 USD / year
…Healthcare System, Medical Imaging Service in the Nuclear Medicine program. TVHS is a 1a complexity facility that provides services in specialized and complex areas of diagnostic imaging…
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VH
Medical Records Technician (Coder - Inpatient / Outpatient)
Veterans Health Administration
West Palm Beach, FL
- $59,515 to $77,366 USD / year
…for performing outpatient and inpatient coding functions to support accurate clinical documentation, workload capture, reimbursement, reporting, and healthcare data…
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VH
Maintenance Worker
Veterans Health Administration
East Orange, NJ
- $32 to $37 USD / hour
General maintenance support work to accomplish facility level new construction, minor improvements, and renovation work, including equipment maintenance, repair, assembly, disassembly and…
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VH
Nursing Assistant
Veterans Health Administration
Washington, DC
- $41,953 to $68,496 USD / year
Demonstrates support of individual patient choices, dignity, autonomy, and preferred routines. (for example, allows patient to choose preferred bathing time, bedtime)
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VH
Chaplain
Veterans Health Administration
West Palm Beach, FL
- $95,326 to $123,927 USD / year
…impact treatment and recovery. The Chaplain also provides staff support, education, consultation, and leadership in matters related to spiritual care while ensuring Veterans' religious…
Added just now
TS
Supervisory Human Resources Specialist
Transportation Security Administration
Location Negotiable After Selection
- $111,119 to $144,457 USD / year
…experience and knowledge of human resources laws, systems, program principles, concepts, regulations, and practices, analytical methods and techniques to perform routine, multiple, and…
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CA
Intelligence Research Specialist
Customs and Border Protection
El Paso, TX
- $106,437 to $138,370 USD / year
…and enhance strategic, operational, and tactical decisions in support of operations directed at threats to border security. Duties and responsibilities…
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Chief Information Security Officer (CISO)
Department of the Air Force
Pentagon, Arlington, VA
- $151,662 to $219,000 USD / year
Direct and manage a comprehensive, DAF-wide cybersecurity program to ensure the confidentiality, integrity and availability of all supporting information systems.
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VH
Health Technician
Veterans Health Administration
Wilmington, DE
- $50,037 to $65,047 USD / year
…Patience Care Services, under the direct supervision of a Nurse…
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MANAGEMENT AND PROGRAM ANALYST (CSOD)
Organization of the Joint Chiefs of Staff
Pentagon, Arlington, VA
- $143,913 to $187,093 USD / year
…of Staff. The incumbent serves as the Joint Staff's senior program analysis officer, Branch Chief, and principal integrator for Commercial Support to Operations (CSO) education, training,…
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VH
Nursing Assistant- Specialty Care
Veterans Health Administration
Sioux Falls, SD
- $40,121 to $58,612 USD / year
…Veterans with diverse physical and mental health needs. You'll support daily activities, assist with mobility, maintain safe and clean care areas, and communicate respectfully with Veterans…
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VH
Community Living Center Registered Nurse - Temporary Not to Exceed 1 Year
Veterans Health Administration
West Palm Beach, FL
- $71,514 to $132,410 USD / year
…by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on…
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VH
Health System Specialist (Associate Group Practice Manager)
Veterans Health Administration
Fort Wayne, IN
- $89,508 to $116,362 USD / year
(GPM). The primary purpose of the Associate Group Practice Manager (AGPM) is to aid and support the ACOD/GPM and to all ambulatory care services in the facility and related CBOCs as it…
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VH
Nurse Surgical Scheduler
Veterans Health Administration
West Palm Beach, FL
- $69,430 to $128,571 USD / year
…team member under the supervision of the Perioperative Nurse…
Added 1 min ago
Preconstruction Manager #ESF6341
ExpertHiring
Asheville & Winston-Salem, NC
Preconstruction Manager to lead and manage the preconstruction phase of our commercial construction projects across healthcare, education, and municipal projects. The ideal candidate brings…
Added 1 min ago
Assistant Project Managers-Project Managers #ESF4595
ExpertHiring
Asheville, NC
We are seeking motivated and detail-oriented Project Managers to support our commercial construction projects across healthcare, K-12, and higher education sectors. The ideal candidates…
Added 10 mins ago
M
Beauty Counter Manager - Estee Lauder, Moreno Valley - Full Time
Macy's
Moreno Valley, CA
- Full-time
Every day starts with a positive example. As a Counter Manager, you come in energized and ready to inspire your team - wearing your name badge with pride, greeting colleagues with genuine…

Eliassen Group

Customer Service Representative

Washington, DC, United States

$20 to $25 USD / hour

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Job details

Pay: $20 to $25 USD / hour
Posting language: English
Posted: Nov 4, 2026

Original job description

Customer Service Representative

Washington, DC

Type: Contract-to-Hire

Category: Support

Industry: Government

Standard Hours: Open

Reference ID: JN -102026-109257

Date Posted: 10/29/2026

Shortcut: http://careers.eliassen.com/mZ1wct

Description
Recommended Jobs

Description:

On-site in Washington, DC

Our client seeks a motivated customer service representative to provide Tier 1 phone support for users of the Asset Forfeiture Program in Washington, DC. The role includes taking user calls, entering incidents into BMC Remedy, troubleshooting application issues, recommending Tier 1 solutions, and coordinating follow-up with Tier 2 as needed. The position requires professionalism, detail orientation, strong communication, and the ability to collaborate with a team during core hours with occasional late shifts.

Due to federal security clearance requirements, applicant must be a United States Citizen or Permanent Resident with an active Public Trust clearance. This is a contract to hire opportunity. Applicants must be willing and able to work on a w2 basis and convert to FTE following contract duration. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Rate: $20.00 to $25.00/hr. w2

Responsibilities:

Provide first-level phone support for end users and internal staff of the Asset Forfeiture Program.
Resolve questions or escalate issues related to the Forfeiture Systems Suite of applications.
Record all user inquiries, resolutions, and service requests in BMC Remedy.
Monitor and track issues escalated to Tier 2 support through resolution.
Develop and proofread end-user and process documentation.
Support the Customer Service Center Manager with project initiatives and administrative tasks.

Experience Requirements:

Experience with BMC Remedy, Microsoft Office, and Skype.
Ability to triage Tier 1 incidents and communicate effectively with team members.
Detail oriented with independent problem-solving and decision-making skills.
Ability to track and monitor tasks to completion.
Strong customer service and professional team collaboration.
Ability to utilize a VoIP phone system to answer and transfer calls.
Availability to work scheduled core hours between 7:00am and 8:00pm and late shifts from 12:00pm to 8:00pm as assigned.

Recruitment Transparency Notice

Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening and hiring process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team ( noreply@eliassen.com , 781-808-2924) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group’s use of these tools, including AI tools, as part of the application and hiring process.

Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.

W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.

If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following:

· When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.

· Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group.

If you have any indication of fraudulent activity, please contact fraud@eliassen.com .

About Eliassen Group:

Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients’ capacity and accelerate meaningful outcomes. We are driven by a purpose to positively impact the lives of our employees, clients, consultants, and the communities we serve.

Eliassen is committed to building a diverse and inclusive team from a variety of backgrounds, perspectives, and skills. We are an Equal Opportunity and Affirmative Action Employer and all employment decisions are based on merit, performance, and business needs. Eliassen does not discriminate on the basis of race, color, gender identity or expression, sexual preference or orientation, sex (including pregnancy, childbirth, and related medical conditions), marital status, creed, religion, physical or mental disability, genetic information, military or veteran status, age, ancestry, national origin, citizenship status, prohibited criminal record inquiries of applicants and employees, or any other category protected by federal, state, or local laws.

Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!

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