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Added 49 mins ago
Customer Success Manager (Remote LATAM or US)
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Hi, I'm Joe, Head of Customer Success at Whippy. I'm hiring an entrepreneurial Customer Success Manager to retain and grow a dedicated book of customers.

Eliassen Group

Business Systems Analyst (BSA)

Columbia, SC, United States

$70 to $80 USD / hour

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Job details

Pay: $70 to $80 USD / hour
Posting language: English
Posted: Nov 5, 2026

Original job description

Business Systems Analyst (BSA)

Anywhere

Type: Contract

Category: Business Analysis

Industry: Technology

Workplace Type: Remote

Standard Hours: Open

Reference ID: JN -112026-109355

Date Posted: 11/03/2026

Shortcut: http://careers.eliassen.com/sURitY

Description
Recommended Jobs

Description:

Remote

Our client is seeking a highly proactive and versatile Business Systems Analyst (BSA) to support senior leadership and cross-functional teams with strategic planning, portfolio operations, communications, and organizational execution. This is not a traditional technical BSA or Project Manager role. The ideal candidate operates as a strategic generalist, helping create structure around priorities, connect initiatives across a portfolio, and transform ideas into actionable plans, executive communications, dashboards, and operational deliverables. The successful candidate will be equally comfortable supporting strategic initiatives and driving day-to-day execution. They will proactively identify gaps, follow through on open items, and help ensure organizational priorities remain aligned and moving forward.

Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Rate: $70.00 to $80.00/hr. w2

JN -112026-109355

Responsibilities:

Support planning activities across the organization including leadership meetings, staff meetings, offsites, and strategic planning sessions.
Maintain visibility across the portfolio and help leadership understand priorities, progress, dependencies, and areas requiring attention.
Partner closely with the TPM to fill operational and coordination gaps without duplicating traditional project management responsibilities.
Translate leadership ideas and priorities into actionable plans, artifacts, communications, and follow-up activities.
Support ad hoc strategic initiatives and special projects from senior leadership.
Maintain and manage portfolio priorities, dashboards, trackers, and planning artifacts.
Drive updates within Dragonboat, ensuring teams update priorities, milestones, and status.
Proactively follow up with stakeholders to keep information accurate and initiatives moving forward.
Create an operating rhythm around staff meetings, portfolio reviews, planning sessions, and leadership updates.
Identify gaps, inconsistencies, or missing information and take initiative to resolve them.
Develop clear, concise executive communications explaining priorities, initiatives, progress, and outcomes.
Turn complex information into executive-ready presentations, dashboards, summaries, and artifacts.
Partner with teams to articulate launches, the problems they solve, benefits, rationale, and go-to-market or communication plans.
Use AI tools such as Claude to accelerate research, planning, communications, synthesis, and artifact development.
Collaborate in Figma on concepts, designs, and presentation materials.
Convert rough ideas into polished, usable artifacts and seek opportunities to apply AI to improve speed and quality.

Experience Requirements:

Strong experience in business analysis, strategy and operations, portfolio or product operations, or Chief of Staff-style roles.
Exceptional written and verbal communication skills.
Executive storytelling and presentation skills.
Ability to create structure and actionable next steps from ambiguous ideas.
Strong organization with the ability to manage multiple priorities across a broad portfolio.
Comfort working with senior leaders and cross-functional teams.
Experience developing executive presentations, dashboards, planning materials, and communications.
Instincts for product or capability marketing and translating work into a compelling business and customer story.
Comfort using modern AI and collaboration tools such as Claude, Figma, and Dragonboat.
Sufficient technical aptitude to communicate effectively with technical teams.
Suggested: 6+ years in relevant roles, with experience supporting Director, VP, or executive-level leaders preferred, and experience in technology, product, engineering, or digital organizations preferred.

Recruitment Transparency Notice

Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening and hiring process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team ( noreply@eliassen.com , 781-808-2924) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group’s use of these tools, including AI tools, as part of the application and hiring process.

Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.

W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.

If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following:

· When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.

· Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group.

If you have any indication of fraudulent activity, please contact fraud@eliassen.com .

About Eliassen Group:

Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients’ capacity and accelerate meaningful outcomes. We are driven by a purpose to positively impact the lives of our employees, clients, consultants, and the communities we serve.

Eliassen is committed to building a diverse and inclusive team from a variety of backgrounds, perspectives, and skills. We are an Equal Opportunity and Affirmative Action Employer and all employment decisions are based on merit, performance, and business needs. Eliassen does not discriminate on the basis of race, color, gender identity or expression, sexual preference or orientation, sex (including pregnancy, childbirth, and related medical conditions), marital status, creed, religion, physical or mental disability, genetic information, military or veteran status, age, ancestry, national origin, citizenship status, prohibited criminal record inquiries of applicants and employees, or any other category protected by federal, state, or local laws.

Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!

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More about this job

Skills

Business analysis
Leadership
Strategic planning
Project management
Manage portfolio
Presentation skills
Communication skills
Figma
Collaboration
Recruitment
Google Gmail

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