Jobs in the United States

25+ jobs

Save this search

Added 8 mins ago
Principal Platform Engineer ADMS
National Grid USA Service Company, Inc.
LIVERPOOL, NY
…our customers in the dark. So, join us as Principal Platform Engineer - ADMS, and find your superpower. We need you!We want to find an innovative, adaptable, and results-oriented Principal…
Added 8 mins ago
Resident Engineer
Port Authority of New York and New Jersey
Staten Island, NY
Reporting to the Sr. Engineer of Construction (Sr. EOC), with support to the Chief and Deputy Chief of Construction, the Resident Engineer will be responsible for the day-to-day management…
Added 8 mins ago
Software Test Engineer
Innovation Associates, Inc.
Binghamton, NY
As a Software Test Engineer, you’ll take a hands-on approach to validating complex, real-world scenarios through thoughtful and thorough manual testing. You’ll partner closely with…
Added 8 mins ago
Instructor - HVAC Building Management and Maintenance (Northlands)
SUNY Erie Community College
Buffalo, NY
PROFESSIONAL DEVELOPMENT – Regular internal professional development events and offerings, funding available for conferences and travel, participation in seminar offerings, business and…
Added 8 mins ago
Software Engineer II
CTG
Buffalo, NY
CTG is seeking to fill a Software Engineer II opening for our client.
Added 8 mins ago
Principal Software Engineer
Highmark Health
Albany, NY
We are seeking a visionary Principal Software Engineer responsible for building scalable public-facing software applications across Digital Member Experience channels. As a key player…
Added 8 mins ago
Senior Staff Full-stack Engineer - Global Payment Network (Remote - Eligible)
Capital One
Albany, NY
Expertise in the strategic application of agentic AI coding tools to solve systemic development challenges
Added 8 mins ago
AT
Principal Software Engineer - (Reston or Cambridge)
Akamai Technologies, Inc.
Albany, NY
- $169,300 to $304,700 USD / year
As a Principal Software Engineer Lead, you will be responsible for:
Added 8 mins ago
Site Reliability Engineer
Highmark Health
Albany, NY
…standards of care and operational efficiency. This role blends software engineering, clinical engineering, and security principles with a deep understanding of healthcare operations to…
Added 9 mins ago
Forward Deployed Engineer - Applied AI - Senior Manager - Financial Services - Consulting
EY
New York, NY
…same problems they have faced in the past. The rapid pace of development in Artificial Intelligence and the technology that enables it has created an urgent need to innovate and adapt to…
Added 9 mins ago
Google Infrastructure and Security Lead Architect
Deloitte
New York, NY
…multi-tenant landing zones and robust networking topologies to guiding application migration strategies. A critical component of this role is embedding security by design-leveraging Google…
Added 9 mins ago
Google AI Architect
Deloitte
New York, NY
6+ years' experience as a Software or Solution Architect, with a strong focus on application development and scaling solutions for production environments.
Added 9 mins ago
Security Engineer Manager, SBS Specialized Detections
Amazon
New York, NY
Amazon's Specialized Businesses Security team is seeking a Security Engineer Manager to lead our Specialized Detections team. This is a forward-driving leadership role: you will define what…
Added 9 mins ago
Sr. Software Development Engineer, Amazon Demand Side Platform, Forecasting
Amazon
New York, NY
8+ years of non-internship professional software development experience
Added 9 mins ago
AE
Sr Software Engineer I
American Express
New York, NY
- $123,000 to $215,250 USD / year
5+ years of professional software development experience, with strong expertise in Java and enterprise application development.
Added 9 mins ago
Technical Program Lead, AI/ML
Marsh McLennan Inc.
NEW YORK, NY
…principal-level technical leadership for digital experience and application development initiatives supporting our CFO organization. Based in our US main office, this role will be strongly…
Added 9 mins ago
Forward Deployed Software Engineer US Government
Palantir Technologies
NEW YORK, NY
A World-Changing Company Palantir builds the world's leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower…
Added 9 mins ago
Full Stack Software Engineer Application Development
Palantir Technologies
NEW YORK, NY
A World-Changing Company Palantir builds the world's leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower…
Added 10 mins ago
Backend Software Engineer Application Development
Palantir Technologies
NEW YORK, NY
A World-Changing Company Palantir builds the world's leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower…
Added 10 mins ago
Software Engineer
Mphasis Corporation
NEW YORK, NY
Added 10 mins ago
Backend Software Engineer Infrastructure, Foundations
Palantir Technologies
NEW YORK, NY
A World-Changing Company Palantir builds the world's leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower…
Added 10 mins ago
Senior Front End Software Engineer Application Development
Palantir Technologies
NEW YORK, NY
A World-Changing Company Palantir builds the world's leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower…
Added 10 mins ago
Web Application Developer Defense
Palantir Technologies
NEW YORK, NY
A World-Changing Company Palantir builds the world's leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower…
Added 10 mins ago
Delv Senior Software Eng
Mphasis Corporation
NEW YORK, NY
Added 11 mins ago
MI
Resident Project Representative (RPR) - Aviation Construction
McFarland-Johnson, Inc
Syracuse, NY
- $50 to $60 USD / hour
Professional Development: From mentorship, ongoing technical training, and conferences we invest in your growth every step of the way.

Eli Lilly and Company

Solution Engineer – Consumer Services

United States

The anticipated wage for this position is $66,000 - $154,000

Apply About employer

Applications open in a new tab.

Job details

Pay: The anticipated wage for this position is $66,000 - $154,000
Experience: OR High School Diploma/GED with 7+ years of experience in IT technical roles.
Posting language: English
Posted: Oct 30, 2026

Original job description

At Lilly, the work is demanding because patients are waiting. We unite caring with discovery to help make life better for people around the world, knowing that every decision, every detail, and every day matters. Headquartered in Indianapolis, Indiana, our over 50,000 employees around the globe take on complex challenges to discover and deliver life-changing medicines, strengthen how health is understood and managed, and support the communities we serve. This is hard, urgent, selfless work - but it’s work worth doing. If you’re driven by purpose and ready to bring your best to work that truly matters for patients, we invite you to join us.

Consumer Services Technology at Lilly designs and delivers modern digital experiences that make it easier for consumers to enroll, engage, and receive support throughout their treatment journey. The team develops and manages consumer-facing platforms, data products, and CRM-integrated capabilities that power seamless onboarding, intuitive self-service, and reliable engagement across channels. Reimbursement Services help patients and healthcare professionals navigate access and affordability with speed and clarity.

As a Solution Engineer, you design, develop, test, and maintain scalable software applications and systems that deliver secure, high-performance solutions meeting business and technical requirements. On the Consumer Services team, you take strategic ideas and transformation objectives through the Alpha, Beta, and Release phases of product development, building, modernizing, and optimizing the technical solutions that enable a frictionless, digital-first Lilly experience for patients and caregivers. You work closely with Lilly Patient Services and cross-functional Technology at Lilly teams to ensure those solutions are innovative, scalable, and tailored to drive efficient patient support throughout the treatment journey.

What You’ll Be Doing (Responsibilities) You design, build, and support the Salesforce-based CRM ecosystem behind Consumer Services’ digital experiences, taking solutions from first concept through release and ongoing operation.

Objective 1: CRM Solution Design & Delivery

Design, build, and maintain a high-quality, Salesforce-based Customer Relationship Management (CRM) ecosystem with solutions that are scalable, AI-enhanced, and aligned to evolving business and patient needs.
Translate complex requirements and patient support workflows into scalable, user-centric solutions.
Ensure data integrity and seamless integration across platforms.

Objective 2: Stability, Documentation & Continuous Improvement

Leverage development expertise and problem-solving skills to troubleshoot issues, resolve incidents, and implement change requests that ensure system stability and performance.
Document solution architecture, code, configurations, and integration points to support maintainability and knowledge sharing.
Stay current on platform innovations, industry trends, and emerging technologies to continuously improve system capabilities.

What You Should Bring

Excellent problem-solving, analytical, and communication skills, with the ability to collaborate across technical and non-technical teams.
Strong learning agility and the ability to work in ambiguity.
A passion for enabling exceptional end-user experiences.

Basic Qualifications

Bachelor’s Degree in Computer Science, Information Technology, or a related technical field with 1+ years of experience in software engineering, systems development, or technical support for enterprise SaaS platforms.
OR High School Diploma/GED with 7+ years of experience in IT technical roles.
Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization or visas for this role, including but not limited to F-1 CPT, F-1 OPT, F-1 STEM OPT, J-1, H-1B, TN, O-1, E-3, H-1B1, or L-1.

Preferred Qualifications

Highly desirable: Hands-on experience with the Salesforce platform and/or Salesforce certifications, particularly in Data 360 and Life Sciences Cloud (LSC).
Experience developing or supporting SaaS applications within large organizations, particularly customer engagement or support platforms, with a focus on personalized, scalable end-user experiences.
Experience with system integrations, APIs, and working with data across cloud-based platforms (e.g., AWS, Azure).
Understanding of the technical, ethical, and user experience challenges and opportunities of generative AI systems and models.
Familiarity with Electronic Medical Records (EMR).
Knowledge of Agile frameworks (e.g., Scrum, SAFe) and related tools like Jira.

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia (AMECA), Black Employees at Lilly (BE@Lilly), Chinese Culture Network (CCN), EnAble, Evolve, Lilly Indian Network (LIN), Organization of Latinx at Lilly (OLA), Pride (LGBTQ+ Allies), Veterans Leadership Network (VLN) and Women’s Initiative for Leading at Lilly (WILL).

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location. The anticipated wage for this position is $66,000 - $154,000

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

#WeAreLilly

Apply About employer

More about this job

Skills

Onboarding
Salesforce
Problem solving
Troubleshoot
Communication skills
Computer science
Computer technology
Technical support
CPT
J
AWS
Microsoft Azure
Electronic health records
EMR
Agile
Scrum
Jira
Leadership

Report this job