NETSCOUT SYSTEMS: Principal Technical Support Engineer
- Westford, MA, United States
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Job details
- Posting language
- English
- Posted
Original job description
Essential Responsibilities:
- Work with customers to troubleshoot and resolve complex network and product issues
- Interface with our world-class support, development and SQA teams to identify and to resolve product issues
- Utilizing NETSCOUT's Knowledge Management database, research & develop technical tips and solutions
- Advise customer on network management best practices using NETSCOUT product suite
More about this job
Skills
- Technical support
- Troubleshoot
- Research
- Network administration