FRESHREALM: LMS Program Administrator

The LMS Program Manager is responsible for the comprehensive management of our Learning Management Systems (LMS). This role involves overseeing the day-to-day operations of the LMS platforms (Alchemy and Dayforce/Open Sesame), managing content and learners, creating engaging learning materials, and facilitating training sessions to ensure effective knowledge transfer and skill development.

MAJOR DUTIES AND RESPONSIBILITIES

• Oversee the administration of LMS platforms, ensuring system reliability, data integrity, and user access management.
• Collaborate with subject matter experts to design, develop, and update course content and training materials.
• Build and maintain learning plans, career paths / tracks, as business needs dictate.

Manage the LMS content library, ensuring materials are current, relevant, and aligned with organizational goals.

• Facilitate live training sessions, webinars, and workshops, employing adult learning methodologies to enhance learner engagement and retention.
• Monitor and report on learner progress, providing insights and recommendations to improve learning outcomes.
• Evaluate the effectiveness of training programs, utilizing feedback and analytics to drive continuous improvement.
• Stay abreast of the latest trends in e-learning and educational technology to incorporate innovative solutions into the LMS strategy.
• Create and share monthly training completions throughout the organization.
• Support sites and corporate functions with course access and troubleshooting.
• Support creation of Action Plans to address training gaps at sites/corporate functions.
• Direct liaison with training vendors for content curation, support issues and invoicing.