Technical Project Manager - DTC

Position Overview:

The Technical Project Manager at EOC will play a pivotal role in leading the execution of digital projects within the DTC ecosystem, across our multi brand portfolio. You will work closely with the Director, Website Ops to deploy a range of web projects. Collaborating closely with web developers, ecommerce content managers, and other stakeholders across the DTC team, you will identify opportunities for improvement and manage project requirements, scope, and timelines. You will be responsible for projects launching on time, while balancing stakeholder wishes with the capabilities and best practices for the business and digital technology. We are seeking a candidate with a startup mentality who can think creatively while maintaining an analytical and organized approach to project details.

Responsibilities:

• Partner with web developers and DTC content managers to manage project priorities and timelines effectively.

• Work cross functionally to understand business needs and priorities, surfacing areas of opportunities within the DTC team.

• Become subject matter expert on multiple ecommerce systems and platforms, identifying areas of opportunity for system improvements and optimization.

• Manage development and web update backlogs, prioritize requests, and coordinate project timelines based on business needs, resources, and potential impact.

• Gather requirements and translate projects into actionable items, overseeing all steps of the development process from scoping and research to detailed QA and success tracking (KPIs).

• Track project timelines, milestones, and deadlines, communicating regularly with stakeholders for global brand portfolio.

• Thorough QA for new features and functionality, as well as onsite content.

• Work with content managers to develop audit systems and keep website information accurate and up to date.

• Report on key KPIs to measure success and inform data driven decisions on team project.

• Maintain clear documentation of development requests, project decisions, timelines, and completed work, including any updated instructions or SOPs.

• Demonstrate a strong commitment to project efficiency and the implementation of best practices.

Minimum Qualifications:

• Bachelor's degree in a relevant field, or equivalent experience.

• 4+ years of experience managing large-scale complex projects in eCommerce or related industries, preferably interfacing directly with web development teams.

• Demonstrated technical knowledge of web development processes, e-commerce platforms, website architecture, and content management systems.

• Experience owning and managing project management tracking/reporting tools utilized across multiple stakeholders (e.g., Monday.com, JIRA).

• Demonstrated familiarity with the e-commerce customer journey, including product discovery, merchandising, cart functionality, checkout, and order-related workflows.

• Ability to think strategically to align projects against roadmaps and business needs.

• Ability to work independently and alongside a team, exercise sound judgment, and take initiative.

• Experience conducting research on web functionality, best practices, and features, as well as translating that research into actionable updates.

• Demonstrated ability to learn new technologies.

• High level of attention to detail.

• Ability to work on multiple projects simultaneously.

• Results-oriented approach with a history of measured success driving business impact.

Preferred Qualifications:

• Knowledge of the web development cycle.

• Understanding of global ecommerce practices.

• Passion for the outdoor and/or Snowsports industry.

Physical Requirements

• Ability to sit for long periods of time

• Ability to enter data for long periods of time

• Ability to sit in front of computer for long periods of time

• May be required to lift 5-30 pounds occasionally

Pay Range: The pay range for this role is 75-90K annually.

Elevate Outdoor Collective and its subsidiaries is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics. View the EEO is the Law poster here http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf.