Jobs in the United States

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Added 6 mins ago
Senior Product Manager
SAIF
United States
Participate in workforce planning, recruitment, onboarding, and staff development activities to ensure the product team has the capabilities needed to achieve strategic objectives.
Added 7 mins ago
AB
Cook III
Arapahoe Basin Ski A
Dillon, CO
- $22 to $27.5 USD / hour
Added 7 mins ago
Engineering Manager III
General Atomics
Centennial, CO
We have an exciting opportunity for a Space Avionics Manager to join our Space Electrical Engineering team located in Englewood, CO. We are looking for someone with drive, talent, and…
Added 7 mins ago
Operations Manager
Setpoint Systems Corporation
Littleton, CO
Workforce Development: Provide ongoing coaching, performance management, and career development pathways for technicians and field staff.
Added 7 mins ago
Operations Manager
Setpoint Systems Corporation
Littleton, CO
Workforce Development: Provide ongoing coaching, performance management, and career development pathways for technicians and field staff.
Added 21 mins ago
Youth Services Worker
State of Missouri
Waverly, MO
Some positions working qualifying evening or night shifts in a residential facility setting receive a $2.00 per hour shift differential
Added 23 mins ago
Software Sales Specialists -Central
HP Inc.
Jefferson City, MO
HP Inc. is seeking a Software Sales Specialist to accelerate growth across the Central region for our Workforce Experience Platform (WXP), Wolf Security, and Collaboration software…
Added 24 mins ago
Branch Manager - New Jersey Monmouth County Market
JPMC page
Manasquan, NJ
As a Branch Manager in a Chase Branch, you will be at the forefront of delivering attentive and friendly service, creating a welcoming environment that puts employees and clients first. You…
Added 27 mins ago
Dialysis Clinical Manager Registered Nurse - RN
BDI USA Bio-Med Appl of Dover Inc
Portsmouth, NH
…experiences to come together for professional and personal development, discussion, activities, and peer support. Our diverse workforce and culture encourage opportunity, equity, and…
Added 41 mins ago
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Director of People Operations - National Search
GPAC
Chicago, IL
- $125,000 to $168,000 USD / year
Shape workforce planning, leadership development, and organizational strategy.
Added 41 mins ago
G
Director of People Operations - National Search
GPAC
Milwaukee, WI
- $125,000 to $168,000 USD / year
Shape workforce planning, leadership development, and organizational strategy.
Added 41 mins ago
G
Director of People Operations - National Search
GPAC
Madison, WI
- $125,000 to $168,000 USD / year
Shape workforce planning, leadership development, and organizational strategy.
Added 41 mins ago
G
Director of People Operations - National Search
GPAC
Green Bay, WI
- $125,000 to $168,000 USD / year
Shape workforce planning, leadership development, and organizational strategy.
Added 41 mins ago
G
Director of People Operations - National Search
GPAC
Appleton, WI
- $125,000 to $168,000 USD / year
Shape workforce planning, leadership development, and organizational strategy.
Added 41 mins ago
G
Director of People Operations - National Search
GPAC
Grand Rapids, MI
- $125,000 to $168,000 USD / year
Shape workforce planning, leadership development, and organizational strategy.
Added 41 mins ago
G
Director of People Operations - National Search
GPAC
Indianapolis, IN
- $125,000 to $168,000 USD / year
Shape workforce planning, leadership development, and organizational strategy.
Added 42 mins ago
G
Director of People Operations - National Search
GPAC
Fort Wayne, IN
- $125,000 to $168,000 USD / year
Shape workforce planning, leadership development, and organizational strategy.
Added 42 mins ago
G
Director of People Operations - National Search
GPAC
Des Moines, IA
- $125,000 to $168,000 USD / year
Shape workforce planning, leadership development, and organizational strategy.
Added 42 mins ago
G
Director of People Operations - National Search
GPAC
Cedar Rapids, IA
- $125,000 to $168,000 USD / year
Shape workforce planning, leadership development, and organizational strategy.
Added 42 mins ago
G
Director of People Operations - National Search
GPAC
Detroit, MI
- $125,000 to $168,000 USD / year
Shape workforce planning, leadership development, and organizational strategy.
Added 42 mins ago
G
Director of People Operations - National Search
GPAC
Cleveland, OH
- $125,000 to $168,000 USD / year
Shape workforce planning, leadership development, and organizational strategy.
Added 42 mins ago
G
Director of People Operations - National Search
GPAC
Omaha, NE
- $125,000 to $168,000 USD / year
Shape workforce planning, leadership development, and organizational strategy.
Added 42 mins ago
G
Director of People Operations - National Search
GPAC
St Louis, MO
- $125,000 to $168,000 USD / year
Shape workforce planning, leadership development, and organizational strategy.
Added 50 mins ago
Instrumentation & Control Engineer
Westinghouse Electric Company
New Stanton, PA
Added 50 mins ago
Wealth Management Client Associate
Bank of America
Yardley, PA
Merrill is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an…

Closed listing

Elevance Health

Help Desk Analyst I (External Support)

Nashville, TN, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Posting language: English
Posted: Nov 10, 2026

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Original job description

Archived listing. The details below describe a past opening.

The Help Desk Analyst I is responsible for receiving all telephone or automated requests for IT assistance, ensuring that the request or problem is accurately recorded and fulfilled within established timeframes.

Schedule: Monday-Friday 8:30am-5:30pm CT or 9:00am-6:00pm CT

Location: Virtual - This role enables associates to work virtually full-time, with the exception of required in-person training sessions (when indicated), providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation is granted as required by law.

How you will make an impact:

Handles basic technical problems via the telephone and resolves first line customer issues.
Logs and manages calls while utilizing the correct procedures.
Handles specialized functions including fulfillment and special projects.
Make appropriate and timely referrals of any requests that cannot be immediately resolved.

Minimum Requirements:

Requires an AA/AS degree in Information Technology, Computer Science or related field of study and minimum 1 year experience with personal computers, computer networking, telecommunications or configuration management troubleshooting experience; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities, and Experiences:

2 years of customer service experience strongly preferred.
Knowledge and use of SD tools strongly preferred.
Technical knowledge of personal computer hardware and software, networking; telecommunications, applications, and/or configuration management strongly preferred.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process should submit the Accessibility Accommodation Request Form and a member of the team will be in contact. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.

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Skills

Technical support
Onboarding
Computer technology
Computer science
Troubleshooting
Customer service

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Work requirements

Jobs in the United States