Configuration Engineer Advisor
Location: This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
Wellpoint Federal, a subsidiary of Elevance Health, brings deep industry expertise and healthcare service capabilities to support federal programs. The organization delivers solutions across claims administration, data, and care delivery to help address complex challenges and improve health outcomes for federal populations.
The Configuration Engineer Advisor will be responsible for administering, supporting, and continuously improving enterprise engineering, configuration management, and DevSecOps platforms. The Configuration Engineer Advisor is responsible for platform availability, upgrades and patching, access and configuration management, licensing, source-code and release support, production operations, and user support across Atlassian Data Center products, GitHub, Jenkins, JFrog Artifactory, IBM Rational ClearQuest, and related tools. The position will also progressively support enterprise cloud environments and emerging AI platform administration capabilities.
How you will make an impact:
- Administer and support enterprise engineering platforms, including Jira, Confluence, Bitbucket, GitHub, Jenkins, JFrog/Artifactory, ClearQuest, Leapwork, and related tools.
- Manage platform configurations, projects, repositories, workflows, boards, spaces, permissions, user access, plugins, integrations, and licenses.
- Plan, coordinate, execute, and validate platform upgrades, security patches, monthly patch testing, and production changes.
- Provide operational and production support, troubleshoot platform issues, and coordinate incident and problem resolution with infrastructure, security, application, and vendor teams.
- Support source-code management, version control, branching, repository governance, change management, and release-management practices.
- Develop and maintain platform documentation, operational procedures, support runbooks, configuration standards, and knowledge-transfer materials.
- Identify opportunities to automate recurring administrative activities and improve platform reliability, supportability, and user experience.
- Support the administration and operational readiness of enterprise cloud environments, including access management, monitoring, configuration, security, and platform integrations.
- Support the future administration of enterprise AI platforms, including generative AI and agentic AI environments, platform access, configurations, integrations, monitoring, governance controls, and production support.
- Work collaboratively with other administrators to provide consistent operational coverage, cross-training, and reliable failover support for critical platforms.
- Support engineering platforms across production and non-production environments, including environment configuration, release readiness, platform validation, and issue resolution.
- Coordinate scheduled maintenance, production changes, platform upgrades, and release-support activities with application, infrastructure, database, security, and vendor teams.
- Participate in after-hours maintenance and production-support activities when required to maintain platform availability and support critical releases.
Minimum Requirements:
- Requires an BA/BS degree in Information Technology, Computer Science or related field of study and minimum of 6 years of IT experience, including application development experience; or any combination of education and experience, which would provide an equivalent background.
- 2+ years of hands-on experience administering enterprise Atlassian platforms, including Jira and Confluence.
- 2+ years’ experience supporting source-code management, CI/CD, artifact-management, platform upgrades, patching, access administration, change management, and production support.
- This position is part of our Wellpoint Federal division which, per CMS TDL 190275, requires foreign national applicants meet the residency requirement of living in the United States at least three of the past five years.
Preferred Skills, Capabilities and Experiences:
- Experience administering Atlassian Data Center deployments of Jira, Confluence, and Bitbucket is strongly preferred.
- Experience supporting Linux-based enterprise applications, including patch validation, service management, permissions, log analysis, and troubleshooting, is preferred.
- Experience supporting IBM Rational ClearQuest and related middleware components, including WebSphere Application Server and IBM HTTP Server, is preferred.
- Experience participating in scheduled maintenance, production changes, incident response, and after-hours support activities is preferred.
- Experience administering GitHub repositories, permissions, organizations, branching strategies, integrations, and source-code governance is preferred.
- Experience supporting Jenkins, JFrog/Artifactory, ClearQuest, Leapwork, or comparable engineering platforms is preferred.
- Experience with version control, code-management practices, CI/CD pipelines, change management, and release-management processes is preferred.
- Experience administering or supporting cloud environments such as Microsoft Azure, AWS, Google Cloud, or comparable enterprise cloud platforms is preferred.
- Experience administering or supporting AI/ML, generative AI, or agentic AI platforms is preferred.
- Experience with platform integrations, APIs, authentication, monitoring, logging, security controls, and vulnerability remediation is preferred.
- Scripting or automation experience using PowerShell, Python, Bash, or comparable technologies is preferred.
- Experience supporting platform migrations, cloud transitions, tool consolidation, or modernization initiatives is preferred.
- Strong troubleshooting, documentation, communication, and cross-functional collaboration skills are preferred.
For candidates working in person or virtually in the below locations, the salary* range for this specific position is $111,200 to $166,800.
Location(s): Virginia
In addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.
- The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education, and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process should submit the Accessibility Accommodation Request Form (https://forms.cloud.microsoft/pages/responsepage.aspx?id=8giMvgesLESaRuvu61vU17EJaA0EP3FIissI8zmZ_NpUNUgyTFRUMkY5NE5JNDFWMkhaUzQxMkJLWS4u&route=shorturl) and a member of the team will be in contact.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration (https://info.flclearinghouse.com/) .