Fixed Operations Director | Knoxville, TN

Company Overview Element Automotive Partners is a dynamic and innovative company dedicated to excellence in the automotive industry. We are committed to providing exceptional service and value to our customers and partners. Join us in our mission to drive success and innovation in the car dealership sector. Job Title Fixed Operations Director | Various FL Location Knoxville, TN Position Overview We are seeking a motivated and experienced Fixed Operations Director to join our team at Element Automotive Partners in Knoxville, TN. The ideal candidate will have a strong background in high volume Ford service operations and a drive to lead and optimize our service department. This role is perfect for someone with 5-7 years of experience who is eager to develop their leadership skills and contribute to our mission of providing exceptional service.

Key Responsibilities

• Oversee the daily operations of the service department to ensure efficiency and profitability.
• Lead and mentor a team of service advisors and technicians to achieve service excellence.
• Develop and implement strategies to enhance customer satisfaction and retention.
• Monitor and analyze service department performance metrics to identify areas for improvement.
• Stay informed about the latest automotive service techniques and industry trends.
• Collaborate with other departments to ensure seamless service delivery and customer experience.

Required Skills and Qualifications

• 5-7 years of experience in automotive service or service management.
• Experience with high volume Ford service operations.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Ability to build rapport with customers and understand their needs.
• A proactive and results-driven approach to service management.
• Commitment to providing high-quality service and customer satisfaction.

Why Join Us? At Element Automotive Partners, we value our employees and offer a supportive and dynamic work environment. As a Fixed Operations Director, you will have the opportunity to enhance your skills and grow your career in the automotive industry. Join us and be part of a team that is dedicated to excellence and innovation.