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OH - Field Service Technician
SHAWNTECH COMMUNICATIONS INC
Mansfield, OH
…maintenance, and system support. This position will provide customer service related to inmate technologies to include phones, video visitation systems, and inmate tablets. Daily data entry…
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Sales Manager
projects/helpful-passage-853/companies/5eac5651-3998-4682-9f47-a0bde77d570a
Cookeville, TN
…goals for existing and prospective customers annually. Assigns customer accounts to sales staff. Conducts territory analyses to determine when it is practical to reassign customers and…
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Director of Human Resources
Otesaga Hotel.
Cooperstown, NY
Facilitate conflict resolution and promote constructive employee-manager relationships. Provides employee counseling as needed
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HG
H&M Visual Keyholder - University Mall Vermont
H&M Group
South Burlington, VT
- $22.05 to $25.49 USD / hour
As a Visual Keyholder, you contribute to an inspiring, elevated, & consistent customer experience by implementing visual standards and commercial excellence. You will be responsible for…
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Clinical Research Coordinator 1 Medicine
HMRI - Houston Methodist Research Institute - The Methodist Hospital Research Institute
United States
…family members and co-workers in a manner consistent with a customer service focus and application of positive language…
Added 1 min ago
FB
Warehouse Associate
Foundation Building Materials
Elizabeth, NJ
- $18 USD / hour
Together, FBM and UDHG’s 8,000+ Team Members are committed to operational excellence, innovation, and employee development. By combining scale, specialty expertise, and a customer-first…
Added 1 min ago
Field Support Representative I, II, III- Driver
Canon Business Process Services, Inc.
SUNNYVALE, CA
· Ensures total customer (internal & external) satisfaction through understanding of customer expectations, proactive problem identification/resolution, and maximizing opportunities to…
Added 1 min ago
CR
Sales Manager (Part Time)
Carter's Retail Inc.
Fairfax-Mall, VA
- $15.25 to $19 USD / hour
- Part-time
As a Part Time Sales Manager, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, the first to introduce our new baby essentials,…
Added 1 min ago
CR
Store Manager
Carter's Retail Inc.
Bronx, NY
- $27.5 to $36.25 USD / hour
As a Store Manager, you and the team you lead will be the first face of the brand for growing families. You and the team you lead will be there to congratulate new parents and grandparents,…
Added 1 min ago
CR
Sales Manager (Part Time)
Carter's Retail Inc.
Pigeon Forge, TN
- Part-time
As a Part Time Sales Manager, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, the first to introduce our new baby essentials,…
Added 2 mins ago
Resident Manager
Tomlinson & Associates
Wendell, ID
Join Tomlinson & Associates, Inc., a leading property management company dedicated to the development, management, and ownership of multi-family rental housing and office properties. We are…
Added 2 mins ago
PEP BOYS – Automotive Assistant & Service Managers
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PEP BOYS – Automotive Assistant & Service Managers
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PEP BOYS – Automotive Assistant & Service Managers
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PEP BOYS – Automotive Assistant & Service Managers
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ACE Sales Associate
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TP
MA - Department Manager
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Added 2 mins ago
Senior Medical Science Liaison, Oncology (PA and Southern NJ)
Bayer
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Demonstrated accountability to continuous learning and growth (Franchise data, MSL role, Soft Skills, Personal Development). Completes recertification where applicable;
Added 2 mins ago
Sr. Med Science Liaison
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Demonstrated accountability to continuous learning and growth (Franchise data, MSL role, Soft Skills, Personal Development). Completes recertification where applicable;
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Project Manager
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Portland, OR
…project execution. This position plays an important role in customer satisfaction, technical quality, team development, and strategic business…

Element Materials Technology

Customer Support Coordinator

Charlotte, NC, United States

$28 to $32 USD / hour

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Job details

Pay: $28 to $32 USD / hour
Apply by: Nov 9, 2027
Posting language: English
Posted: Nov 9, 2026

Original job description

Overview

Element has an opportunity for a Customer Support Coordinator. This role is a key function in servicing our clients by ensuring flexibility and responsiveness to their demands, delivering efficient and excellent performance. The Project Manager has daily responsibility to technically supervise testing operations and give clear technical guidance as necessary across a wide range of the laboratory's testing capabilities.

Salary: $28- $32/hr DOE

Responsibilities

Proactively engage with customers using phone, email, and web conferencing.• Greet customers and service professionals as they enter the building.• Data entry required, including Order Entry and Certification submittals.• Manage relationships with customers.• Gain pricing and lead time from standard price lists.• Work with departments to resolve complaints.• Process sales invoices, quoting and provide status report to clients.• When applicable handle requests for information (e.g. shipping / delivery dates).• Build and maintain a working knowledge of Element Material Technology service offerings; participate in training / coaching opportunities.• Ensure compliance with all Element Materials Technology policies including but not limited to Terms and Conditions, trade compliance, ITAR, treatment of others, moral code of conduct, and employee handbook.• Ensure adherence to all applicable laws pertaining to safety, environment, and corporate governance. Skills / Qualifications
3 years of customer service experience preferred.• Bachelor's Degree preferred.• Kind and amiable demeanor.• Well-developed oral and written communication skills to meet a variety of communication needs with strong interpersonal skills that foster open upward and downward communication built on mutual respect.• Proficiency in Microsoft Applications (Outlook, Word, Excel, PowerPoint).• Ability to read and interpret documents such as customer quotes / contracts, marketing materials, drawings, and customer testing specifications.• Ability to solve practical customer problems.• Experience in interpreting testing procedures and requirements desired.

Company Overview

Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 9,000 brilliant minds operating from 270 sites across 30 countries. Together we share an ambitious purpose to ‘Make tomorrow safer than today’.

When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access.

While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development.

Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization.

Diversity Statement

At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming “the world’s most trusted testing partner”.

All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws or other characteristics in accordance with the applicable governing laws.

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More about this job

Skills

Customer service
Communicate with customers
Data entry
Sales
Coaching
Regulatory compliance
Communication skills
Interpersonal skills
Microsoft Outlook
Microsoft Word
Microsoft Excel
Microsoft PowerPoint

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