Inside Sales Supervisor

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Description

• Lead, coach, and develop the inside sales team to achieve individual and team goals.
• Oversee daily sales activities, lead follow-up, account coverage, and workload priorities.
• Monitor sales results and key performance metrics; address gaps and recognize success.
• Partner with field sales and Customer Experience to coordinate outreach and account support.
• Improve sales processes, customer engagement, and conversion of leads into sales.
• Ensure accurate Salesforce records, pipeline visibility, and timely reporting to leadership.
• Support hiring, onboarding, and ongoing training on products and sales practices.

Requirements

• Experience in inside sales with demonstrated success achieving sales goals.
• Prior team leadership or sales management experience.
• Strong coaching, communication, and relationship-building skills.
• Ability to set priorities, manage performance, and hold team members accountable.
• Ability to use sales data to identify trends and improve results.
• Strong organizational skills and ability to manage competing priorities.
• Collaborative approach to working across departments.
• Healthcare or medical device sales experience preferred.
• High school diploma or equivalent; bachelor’s degree preferred.
• Knowledge of the sales process from lead generation through close.
• Proficiency with Salesforce or a similar CRM and Microsoft Office.
• 90% Home office/Work from home
• 10% Travel, drivable within 2 hours