Jobs in the United States

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Added 6 mins ago
Technical Program Manager, Knowledge Systems
Coinbase
Montpelier, VT
Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical…
Added 6 mins ago
E
Event Technician, Audio Visual (Part-Time Casual) - The Lodge at Spruce Peak
Encore
Stowe, VT
- $14.22 to $18.49 USD / hour
- Part-time
…systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event…
Added 6 mins ago
Principal Aftermarket Technical Product Manager
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As Principal Technical Product Manager – Aftermarket, you will own the product vision, strategy and roadmap for the digital solutions that support the Service & Repair value streams in…
Added 6 mins ago
T
Information Security Engineer
TTEC
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- $65,000 to $70,000 USD / year
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Added 6 mins ago
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Added 6 mins ago
Manager, Enterprise Communications & Channels
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The Manager, Enterprise Communications & Channels is responsible for developing and delivering employee communication programs that inform, engage, and connect employees to Amentum's…
Added 6 mins ago
Sr Program Specialist -FAA Fire Alarm Project Manager -Remote
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As a Sr. Construction Manager- Fire Alarm Project Manager , you will be responsible for overseeing all aspects of multi-year, multisite national programs, managing teams to ensure project…
Added 8 mins ago
AC
Contracts Administrator
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- $46 to $50 USD / hour
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Added 9 mins ago
GARAGE - Sales Team Leader FT - Somerset Collection
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Reporting to the Store Manager, your main focus as Full Time Sales Team Lead is to promote a positive shopping experience for each customer, while leading and inspiring a high-performing…
Added 9 mins ago
GARAGE - Assistant Manager - Mall Of America
Groupe Dynamite, Inc Garage
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Reporting to the Store Manager, your main focus as the Assistant Manager is to assist the Store Manager in all aspects of the store operations, by providing leadership that optimizes sales…
Added 10 mins ago
M
Retail- Full Time Merchandising Manager
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- Full-time
The Merchandise Manager drives merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards. This role ensures accurate…
Added 10 mins ago
OR
Wireless Retail Sales Associate - W1753
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Deliver a five-star customer service, finding the perfect solutions for every customer
Added 10 mins ago
Specialty/Senior Specialty Representative –Bone Health - Manchester, NH/Portland, ME (Overlay)
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…Representative/Senior Specialty Representative acts as the primary customer contact and is responsible for implementing marketing strategy and promoting Amgen products as led by the…
Added 11 mins ago
Human Resources Senior Coordinator - Supply Chain
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Shepherdsville, KY
2 years’ experience in administrative support, customer service, office environment or equivalent
Added 14 mins ago
FF
Part-Time Sales Lead - Famous Footwear
Famous Footwear
HESPERIA, CA
- Part-time
Be a Famous Culture Influencer: Champion our Famous culture with pride by embodying the behaviors that power our Customer Connection, leaving customers wowed with consistently top-notch…
Added 15 mins ago
Office Manager
State of Delaware
Dover, DE
OCA’s Office Manager reports to the Child Advocate and provides administrative support to the leadership team, the management team and staff. The OCA Office Manager is the lynchpin of OCA…
Added 16 mins ago
Aviation Services - NDT Level III / Chief Inspector
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Interpret and apply OEM manuals, service bulletins, engineering instructions, customer specifications, industry standards, and applicable FAA requirements.
Added 16 mins ago
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Part Time Bridal Sales
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- Part-time
…all customers. Stylists are responsible for providing 5-Star Customer Service to all David’s Bridal customers, achieving sales goals and productivity by expertly following our 5-Step…
Added 17 mins ago
Supply Chain Technician
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Customer Service - In addition to defined technical requirements, accountable for consistently demonstrating service behaviors and principles defined by the Kaiser Permanente Service…
Added 19 mins ago
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Pharmacy Intern - Grad
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New York, NY
- $30 to $42 USD / hour
…promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations. You will learn to operate as part of the pharmacy team through consistent…
Added 22 mins ago
Branch Manager - Chappell Hill, TX
Huntington National Bank
Chappell Hill, TX
…customers, our bank, and our communities for the better. As a Branch Manager, you are responsible for management of the branch; leading all facets of sales, service and operations of the…
Added 22 mins ago
Financial Relationship Manager - Van Alstyne, Texas
Huntington National Bank
Van Alstyne, TX
Providing excellent customer service and effectively resolving customer issues.
Added 22 mins ago
SM
Insurance Verification Specialist
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- $19 to $25 USD / hour
Communicates issues/problems with demographic information to the Administrative Service Manager.
Added 22 mins ago
Assistant Store Leader (Assistant Manager)
7-Eleven
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…receive proper training so they can confidently provide excellent customer service to our customers every time they…
Added 22 mins ago
Change Management and Martech Innovation Manager
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Farmers Branch, TX
The Change Management Martech Innovation Manager will play a critical role in elevating Huntington’s customer marketing experience throughout their unique financial journey, by leveraging…

Elavon, Inc.

Operations Change Manager

Atlanta, GA, United States
Charlotte, NC, United States

Pay Range: $86,360.00 - $101,600.00

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Job details

Pay: Pay Range: $86,360.00 - $101,600.00
Apply by: Nov 11, 2026
Posting language: English
Posted: Nov 6, 2026

Original job description

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often - that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at - all from Day One.

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals - no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

Job Description

The Operations Change Manager represents Operations in complex, high-visibility projects supporting Merchant Payment Services and other enterprise initiatives across U.S. Bank. This individual works closely with project teams, product partners, developers, business leaders, frontline teams, and subject-matter experts to understand operational impacts and ensure new products, processes, and technologies can be implemented successfully. This role is well suited for an experienced project or change-management professional who can get into the details of operational workflows while clearly communicating the broader business story to senior leaders.

Key Responsibilities

Represent Operations in complex Merchant Payment Services projects and, as needed, broader U.S. Bank initiatives.
Lead operational change-management activities from early project discussions through commercialization, implementation, and operational readiness.
Partner with project teams, product leaders, developers, business leaders, and subject-matter experts to understand proposed changes and assess impacts to operational teams.
Document current- and future-state processes, create process flows, and identify gaps that could result in manual work, customer impact, operational risk, or implementation challenges.
Conduct operational impact assessments and translate findings into clear recommendations, action plans, and readiness requirements.
Coordinate training, procedures, knowledge articles, communications, and other materials needed to prepare frontline employees and leaders for change.
Track risks, issues, dependencies, decisions, and open items through resolution.
Organize and synthesize large amounts of project information into a clear story that explains the change, its operational impact, and the actions required.
Adjust communication based on the audience, providing detailed guidance for frontline employees and subject-matter experts while delivering concise, executive-level updates to senior leaders.

This role requires working from one of the posted U.S. Bank locations three (3) or more days per week.

Basic Qualifications

Bachelor's degree, or equivalent work experience
Four or more years of related experience

Preferred Skills/Experience

Significant project-management, change-management, or operational transformation experience.
Experience supporting complex, large-scale implementations within an operations, banking, financial-services, or call-center environment.
Strong executive presence with the ability to communicate effectively with senior leaders, frontline employees, and technical and nontechnical partners.
Strong risk and issue identification skills, including the ability to anticipate downstream operational consequences.
Excellent organization and prioritization skills, particularly when managing multiple concurrent projects and large amounts of information.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $86,360.00 - $101,600.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.

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More about this job

Skills

Transaction processing
Change management
Communication skills
Project management
Prioritization

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