Jobs in the United States

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Added 4 mins ago
WW
IT Analyst - Lead to Quote
World Wide Technology
Saint Louis, MO
- $71,200 to $106,800 USD / year
…team is dedicated to managing and supporting the company's technology infrastructure, ensuring the smooth operation of hardware, software, networks, and data systems, while providing…
Added 5 mins ago
Senior Manager, Technical Lead Oracle Pricing & Service to Cash
Marriott
Remote, United States
…Management Cloud Services and Cash management modules. The associate will collaborate with business stakeholders to translate business requirements and lead technical teams and system…
Added 7 mins ago
A
Client Team Support Associate
Andersen
McLean, VA
- $28.27 to $40.87 USD / hour
MUST have knowledge and working experience with Adobe DC, Microsoft Office (Teams, Word, Excel, Outlook, and PowerPoint), and DocuSign
Added 12 mins ago
CS
SRE Automation Analyst – (w/ active Secret)
Critical Solutions
Norfolk, VA
- $87,000 to $112,000 USD / year
Critical Solutions is seeking a SRE Automation Analyst to support our federal customer.
Added 13 mins ago
People and Culture Manager, Complex | Courtyard And Hampton Inn Santa Monica
Crescent Hotels
Santa Monica, CA
Use People & Culture data and trends to identify opportunities to improve the Associate experience and support hotel operations.
Added 15 mins ago
Field Service Technician
IPG
DuPont, WA
Employee must hold a valid state driver’s license and have a good driving record · Must have the ability to lift 60 lbs
Added 15 mins ago
Field Service Technician - New York
IPG
Rochester, NY
Employee must hold a valid state driver’s license and have a good driving record · Must have the ability to lift 60 lbs
Added 19 mins ago
Associate Optometrist - Reading, PA - Target Optical
Luxottica of America, Inc.
Reading, PA
The Associate Optometrist (OD) ensures all patients receive the highest quality eye and vision care as well as their general health and well-being. As a primary health care provider, you…
Added 19 mins ago
Associate Optometrist - Bryant, Arkansas - Target Optical
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The Associate Optometrist (OD) ensures all patients receive the highest quality eye and vision care as well as their general health and well-being. As a primary health care provider, you…
Added 19 mins ago
FSAQ719 Associate Optometrist - Bryant, Arkansas - Target Optical
Luxottica of America, Inc.
Bryant, AR
The Associate Optometrist (OD) ensures all patients receive the highest quality eye and vision care as well as their general health and well-being. As a primary health care provider, you…
Added 19 mins ago
Associate Optometrist - Milford, MA - Heartland Eyecare
Luxottica of America, Inc.
Milford, MA
…vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world…
Added 19 mins ago
EP
Technical Support Specialist - Human Services
El Paso County
Colorado Springs, CO
- $66,000 to $74,000 USD / year
In this role, you'll serve as a key resource for Department of Human Services employees, helping ensure they have the technology, system access, and support they need to serve our community…
Added 19 mins ago
SF
Account Executive
Shamrock Foods
Boulder, CO
- $40,000 to $100,000 USD / year
Facilitating demonstrations of capabilities we have to support the customer
Added 19 mins ago
FW
Assistant Director, Wealth Platform Solutions
First Western Financ
Denver, CO
- $108,000 to $156,200 USD / year
The Assistant Director, Wealth Platform & Solutions is responsible for advancing the Wealth division's client and associate experience through the development and execution of strategic…
Added 19 mins ago
UO
Dean, College of Arts and Sciences
University of Colorado Denver
Boulder, CO
- $440,000 to $499,999 USD / year
…creatively to changes in higher education, research funding, technology, artificial intelligence, and the evolving needs of students and…
Added 19 mins ago
TU
Mobile Associate, Store-in-Store - Retail Sales, Spanish Preferred
T-Mobile USA, Inc.
Aurora, CO
- $19 USD / hour
…connected world and thrive in a high-traffic environment, where technology innovations, customer needs and the Retail experience are continuously evolving. Mobile Associates excel at…
Added 19 mins ago
TU
Mobile Associate, Store-in-Store - Retail Sales, Spanish Preferred
T-Mobile USA, Inc.
Aurora, CO
- $19 USD / hour
…connected world and thrive in a high-traffic environment, where technology innovations, customer needs and the Retail experience are continuously evolving. Mobile Associates excel at…
Added 20 mins ago
PS
2026-27 Classified Long-Term Substitute-Paraprofessional II Special Education-Shepardson Elementary School
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- $20.42 USD / hour
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Added 20 mins ago
VC
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- $37,000 to $64,000 USD / year
…time, excellent customer relations skills, and excitement for technology, you'll deliver outstanding and innovative business solutions that support our technology evolution and the way…
Added 20 mins ago
UO
HOPE Program and Engagement Professional
University of Colorado Denver
Aurora, CO
- $48,989 to $65,645 USD / year
Hybrid - this role is eligible for a hybrid schedule of 2 days per week on campus and as needed for in-person meetings
Added 20 mins ago
AS
Tech Support
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Parker, CO
- $30 to $40 USD / hour
We are seeking a dedicated technical support professional to join our technology deployment team. This position is responsible for the setup, configuration, and physical deployment of…
Added 21 mins ago
IT Support Technician
Owens Community College
United States
Assist other IT staff to provide service and support for Owens’ technology environment.
Added 30 mins ago
Technician: Transportation
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Added 33 mins ago
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Added 37 mins ago
Research Associate I, Analytical Development
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The Research Associate I will work as part of the Process Science team at ImmunityBio to contribute to our efforts to develop and implement processes and methods across ImmunityBio’s…

El Paso County

Technical Support Specialist - Human Services

Colorado Springs, CO, United States

$66,000 to $74,000 USD / year

Apply on jobs.connectingcolorado.gov About employer

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Job details

Pay: $66,000 to $74,000 USD / year
Education: Bachelor’s degree
Posting language: English
Posted: Nov 10, 2026

Original job description

Job Summary

Due to the sensitive nature of this role, additional background checks may be required, including a Government Program Fraud check and Child Welfare Abuse & Neglect database (TRAILS) check.

Do you enjoy combining your technical skills with a passion for helping others? Are you someone who thrives on variety, enjoys solving problems, and takes pride in providing exceptional customer service? If you're a detail-oriented professional who enjoys troubleshooting technology, finding solutions, and helping others succeed, this opportunity with the Department of Human Services may be the perfect fit for you!

In this role, you'll serve as a key resource for Department of Human Services employees, helping ensure they have the technology, system access, and support they need to serve our community effectively. From coordinating state system access for new and transitioning employees to troubleshooting technology issues, managing equipment, and collaborating with state and County IT partners, you'll tackle a variety of challenges that keep operations moving forward. You'll balance multiple requests and deadlines, maintain accurate records, and proactively follow up to ensure issues are resolved and employees receive timely support. With no two days exactly alike, this role offers the opportunity to combine your technical skills, organization, and passion for helping others to make a meaningful impact across the department.

Hiring Range: $66,000.00 - $74,000.00 Annually

This position has an anticipated work schedule of Monday – Friday from 8:00 AM – 5:00 PM, with limited flexibility

Please be advised this position may close without advance notice, should we receive a sufficient number of qualified applications

Provides technical support for El Paso County Department of Human Services (EPC DHS) State-administered computer programs. Communicates with the Colorado Office of Information Technologies (OIT) regarding service requests and outages. Serves as the main point of contact for security requests and access to all state and local computer systems for various DHS programs. Provides administrative support as needed. Employment is subject to the terms, conditions, and policies detailed in the Personnel Policies Manual (PPM). This position requires regular in-person presence as an essential job function.

Essential Duties/Responsibilities

Serves as the State Security Administrator on behalf of EPC DHS; provides expertise and guidance to internal and external stakeholders. Facilitates appropriate clearance and access requests for County and State computer systems, ensuring compliance with established protocols, regulations, and requirements.
Collaborates with Human Resources and Divisions to identify uniform security requirements levels for each position before there is a hire or a transfer to expedite employee access.
Performs ongoing security clearance and access processes and provides proactive suggestions to improve and streamline steps for managing requests for additional or new clearance and access levels.
Assists new users with establishing access and ensuring users have completed the required prerequisites established by the County and State.
Coordinates the disbursement of State access paperwork to employees; ensures State agencies, DHS personnel, and partner contacts are appropriately informed of business practices and program knowledge related to security systems for client and family benefits issued by DHS. Maintains updated County Contact information on the Governor's OIT website.
Acts as the El Paso County Security Administrator for Q-Flow and HS Connects.
Maintains complete and accurate records related to state security access, user information, and asset management. Ensures users are added and disabled as needed in a timely manner to protect the work and integrity of computer systems.
Identifies security loopholes and performs general oversight for department computer systems security.
Serves as a central point of contact for state security and asset management reports. Runs reports as needed and distributes reports to appropriate contacts to ensure system integrity.
Maintains a comprehensive and accurate inventory of state-leased IT assets, ensuring regular audits and reconciliations are performed to uphold data quality and compliance.
Participates in the IT asset lifecycle process, such as procurement, deployment, upgrades, transfers, reclamation, retirement, and disposal of state-leased IT assets. Monitors and facilitates asset lifecycle events, including warranty tracking, end-of-life management, license renewals, and refresh planning. Partners with state representatives and the Digital, Strategy, and Technology (DST) Department to seamlessly complete equipment refreshes.
Provides technological support, assistance, and training for DHS employees; serves as a liaison with the DST Department. Disseminates, tracks, and maintains DHS Use and Responsibility Agreements.
Completes minor moves of phone and desktop equipment when needed. Assists with minor internal computer problems and password resets as appropriate; coordinates with DST for all other computer issues.
Coordinates with and assists the DST Department with State equipment exchanges, major repairs, and inventory control of DHS technology. Ensures repair reimbursements are sent to the Financial Services Department as appropriate.
Participates in State and Federal security audits and provides documentation and resolves issues discovered in the audit process, and/or refers to appropriate personnel.
Interacts with surrounding counties regarding security administration questions and issues as needed; remains current with security system requirements.
May attend State and DHS meetings related to CBMS, TRAILS, and other related database security matters.
Assists with applicable end-user training, receiving customer service requests, and other functions as needed. Assists with writing standard operating procedures and creating troubleshooting checklists, specialized databases for capturing service request information, and special reports for DHS state-administered programs.
Assists with updating the technology service request database tables as needed. Configures and maintains the technology service request system, including setting up new users, updating tables, and creating macros.
Handles documents and information that may be sensitive or confidential in nature, ensuring accuracy and adherence to appropriate regulations and policies.
Performs other duties as required.

Supervision Exercised: This classification does not have supervisory authority; however, may be required to provide expertise or limited guidance or direction to employees, such as overseeing work quality, training, and guidance. Typically serves as a subject matter expert on the scope of functional area.

Supervision Received: Receives general supervision. This classification typically performs job duties by following established standard operating procedures and/or policies. Regular direction, guidance, and coaching from supervisor may be expected. There is a choice of the appropriate procedure or policy to apply to duties. Performance reviewed periodically.

Qualifications

Knowledge, Skills & Abilities

Knowledge of Office 365.
Knowledge of current technology, including business machines, computer hardware, and software.
Must demonstrate a thorough knowledge of cybersecurity and information access principles in compliance with federal, state, and County regulations and policies.
Must be organized and possess a high level of attention to detail.
Ability to train and guide others.
Ability to communicate both verbally and in writing and work effectively with County employees, outside vendors, and the public. Ability to provide excellent customer service.
Ability to accurately perform mathematical calculations.
Ability to prioritize, manage multiple tasks, and reprioritize as work situations change.
Ability to maintain confidentiality.
Maintain regular and punctual attendance.

Required Education & Experience

High school diploma or equivalent education.
Four years of work experience in an office or business environment.
Associate’s degree in a related field may substitute for one year of the required experience.
Bachelor’s degree in a related field may substitute for two years of the required experience.
Education substitutions are not cumulative; only the highest qualifying degree will be considered.
One year of experience working with business technology and computer security systems.

Preferred Education & Experience

Associate's or Bachelor's degree in information technology or related field.

Licenses/Certificates

Must possess and maintain a valid driver's license.
Must complete required training and obtain State Security Administrator authorization for CBMS, TRAILS, and CHATS within ninety days of employment and maintain authorization thereafter.
Must obtain and maintain certifications or database authorizations as required for the position.

Pre-Employment Requirements

Must pass conditional post offer background investigation, motor vehicle record check, and drug screen.

Work Conditions

Duties are primarily performed in an office environment; some travel is required.

Apply on jobs.connectingcolorado.gov About employer

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Jobs in the United States