Barista

The Barista serves as the face of the coffeehouse, responsible for greeting customers, taking orders, handcrafting hot and cold specialty beverages, and maintaining a clean, welcoming environment. The ideal candidate thrives in a fast-paced environment, possesses strong communication skills, and has a passion for quality hospitality.

• Beverage Preparation: Grinding, extracting, and brewing high-quality espresso-based drinks, teas, cold brews, and seasonal specials while strictly following brand recipes. Advanced positions often require latte art and precise grinder calibration.
• Customer Engagement: Greeting patrons warmly, taking detailed orders, answering questions about the menu, and making recommendations based on preference.
• POS & Cash Handling: Operating digital point-of-sale (POS) systems, processing cash and card transactions accurately, and handling mobile or phone orders.
• Food Service: Educating customers on pastry and food items, upselling specials, and prepping or serving light food like sandwiches, baked goods, and salads.
• [Maintenance & Cleanliness: Keeping the bar area, customer seating, and espresso equipment deeply sanitized and organized. Routinely cleaning grinders, milk wands, and brewers to comply with health and safety regulations. ]{sfc-cp="" sfc-root="ep" complete="true" aria-owns="action-menu-parent-container" copy-service-computed-google="" sans",="" roboto,="" arial,="" sans-serif,="" "noto="" color="" emoji";="" font-size:="" 16px;="" font-weight:="" 400;="" margin:="" 0px;="" text-decoration:="" none;="" border-bottom:="" 0px="" rgb(10,="" 10,="" 10);"=""}

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• Inventory Management: Restocking coffee beans, syrups, milks, and paper supplies, while reporting any inventory shortages or equipment malfunctions to management.

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• Customer Service & Soft Skills: Active listening, positive body language, and a calm demeanor during peak hours or heavy customer rushes.
• Multitasking & Speed: The ability to manage multiple drink tickets simultaneously without sacrificing drink quality or cleanliness.
• Technical Aptitude: Basic knowledge of coffee extraction variables (roast profiles, grind size) and familiarity with commercial espresso machines.
• Teamwork: Working collaboratively with shift supervisors and co-workers to keep service flowing smoothly.

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• Education: A high school diploma or equivalent is preferred, though not strictly required.
• Certifications: A local Food Handler Certificate or food safety hygiene certification is required.