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Added 2 mins ago
FF
Part-Time Sales Lead - Famous Footwear
Famous Footwear
WINCHESTER, VA
- Part-time
As a Famous Footwear Sales Lead, you are passionate about providing the best shoe store experience for every customer. You do this by creating a welcoming environment and in-store culture…
Added 4 mins ago
Registered Nurse (RN) House Supervisor
Lifepoint Health
Highland Hills, OH
Monitor staff attendance, maintain records of tardiness and absences, and assist the Nurse Manager with payroll.
Added 10 mins ago
EO
Network Operations Manager
Effortless Office
Remote, United States
- $100,000 to $120,000 USD / year
…Services Provider (MSP) with a focus on providing world-class customer experience, we deliver and fully support secure cloud solutions as well as comprehensive managed IT and network…
Added 19 mins ago
Maintenance Technician (Nights)
Amcor
ACD Sioux Falls, SD
Report injuries, near misses, and property damage incidents immediately to Maintenance Team Lead or Maintenance Manager.
Added 19 mins ago
UO
Veteran and Military Affairs Program Coordinator
University of Colorado Denver
Boulder, CO
- $47,900 to $53,900 USD / year
…University of Colorado, Boulder is seeking applications for a VMA Program Coordinator! This position is responsible for assisting VMA fulltime staff and serves as a University Certifying…
Added 20 mins ago
Assistant Manager II
Family Dollar
Warner Robins, GA
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 21 mins ago
Territory Manager (Central New Jersey)
Mobia Medical
Remote, United States
As a Territory Manager at Mobia Medical, you will be responsible for driving the commercial success of the Vivistim® Paired VNS™ System within a defined geographic region. This role focuses…
Added 27 mins ago
Pharmacy Technician
Washington CVS Pharmacy, L.L.C
Seattle, WA
As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our…
Added 27 mins ago
Pharmacy Technician
Washington CVS Pharmacy, L.L.C
Burien, WA
As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our…
Added 27 mins ago
Pharmacy Technician
Virginia CVS Pharmacy, L.L.C.
Powhatan, VA
As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our…
Added 27 mins ago
Pharmacy Technician
Virginia CVS Pharmacy, L.L.C.
Richmond, VA
Success for incumbents in this role includes being able to manage all assigned pharmacy workstations and tasks to support the team’s ability to promptly, safely and accurately fill patient…
Added 27 mins ago
Pharmacy Technician
Virginia CVS Pharmacy, L.L.C.
Powhatan, VA
As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our…
Added 27 mins ago
Pharmacy Technician
Virginia CVS Pharmacy, L.L.C.
Harrisonburg, VA
As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our…
Added 27 mins ago
Pharmacy Technician
Virginia CVS Pharmacy, L.L.C.
Mechanicsville, VA
As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our…
Added 27 mins ago
Pharmacy Technician
Virginia CVS Pharmacy, L.L.C.
Henrico, VA
Success for incumbents in this role includes being able to manage all assigned pharmacy workstations and tasks to support the team’s ability to promptly, safely and accurately fill patient…
Added 27 mins ago
Pharmacy Technician
Virginia CVS Pharmacy, L.L.C.
Fredericksburg, VA
As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our…
Added 27 mins ago
Beauty Sales Consultant
Virginia CVS Pharmacy, L.L.C.
Arlington, VA
Using the facilities provided, explain how various products help the customer address their needs by educating them of the proper usage and benefits and leveraging the CVS beauty monthly…
Added 27 mins ago
Pharmacy Technician
Utah CVS Pharmacy, L.L.C.
Syracuse, UT
Success for incumbents in this role includes being able to manage all assigned pharmacy workstations and tasks to support the team’s ability to promptly, safely and accurately fill patient…
Added 27 mins ago
Pharmacy Technician
CVS Pharmacy, Inc.
Terrell, TX
As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our…
Added 27 mins ago
Pharmacy Technician
CVS Pharmacy, Inc.
Rosharon, TX
Success for incumbents in this role includes being able to manage all assigned pharmacy workstations and tasks to support the team’s ability to promptly, safely and accurately fill patient…
Added 27 mins ago
Pharmacy Technician
CVS Pharmacy, Inc.
Rosharon, TX
Success for incumbents in this role includes being able to manage all assigned pharmacy workstations and tasks to support the team’s ability to promptly, safely and accurately fill patient…
Added 27 mins ago
Pharmacy Technician
CVS Pharmacy, Inc.
Houston, TX
Success for incumbents in this role includes being able to manage all assigned pharmacy workstations and tasks to support the team’s ability to promptly, safely and accurately fill patient…
Added 27 mins ago
Pharmacy Technician
CVS Pharmacy, Inc.
Houston, TX
As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our…
Added 27 mins ago
Pharmacy Technician
CVS Pharmacy, Inc.
Houston, TX
As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our…
Added 27 mins ago
Pharmacy Technician
CVS Pharmacy, Inc.
Houston, TX
Success for incumbents in this role includes being able to manage all assigned pharmacy workstations and tasks to support the team’s ability to promptly, safely and accurately fill patient…

Effortless Office

Network Operations Manager

Remote, United States

$100,000 to $120,000 USD / year

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Job details

Pay: $100,000 to $120,000 USD / year
Apply by: Feb 5, 2027
Experience: 10+ years of experience with Service Provider, MSP, or enterprise networking or general telecommunications
Posting language: English
Posted: Nov 7, 2026

Original job description

About Us:

Effortless Office partners with our customers to make IT effortless so they can focus on their business. As a Hybrid Managed Services Provider (MSP) with a focus on providing world-class customer experience, we deliver and fully support secure cloud solutions as well as comprehensive managed IT and network services.

About the Role:

Effortless is looking for a Network Operations Manager who is an excellent leader and engineer. This is a player-coach role: you will lead our network engineering team while remaining one of the company's top escalation and design resources for enterprise, high-availability, multi-platform networks. You will own the health, security, and continuous improvement of the networks we manage for our customers and within our own Switch data center infrastructure. We expect you to be proactive: you will not wait for tickets. You and your team will regularly review client environments, find risk, capacity, and performance gaps before they become outages, and bring clear, cost-effective recommendations to our customers and Service Delivery Teams. The ideal candidate has served as a Senior Network Engineer, has the technical depth to earn the respect of senior engineers, and has the leadership skills to develop them. You set a high standard, communicate clearly, take ownership, and care about the customer experience.

Position Details:

Reports to: President Direct reports: Network Engineers and Senior Network Engineers Location: Remote with a preference for someone in/near Las Vegas, NV. Travel: Some travel required for data center work, client site visits, and special projects. Schedule: Monday - Friday 8:00-5:00 PST, with 24/7 escalation availability for major incidents and management of the team's on-call rotation.

Benefits:

Health, dental, and vision insurance
401K + employer match
Paid time off and holidays
Opportunities for career growth and development
Training and certification support

Essential Duties and Responsibilities:

Engineering Excellence

Serves as the company's senior network engineering authority and final escalation point in core routing and switching, network security, and network diagnostics.
Designs, reviews, and approves complex network configurations and architecture, including hardware and software technology, site locations, business continuity, disaster recovery, and integration of technologies.
Personally assesses and resolves the most complex data network problems and incidents, and leads major incident response through to resolution and root cause analysis.
Owns the design, standards, and lifecycle of Effortless's own network infrastructure at our Switch data centers, including Cisco Nexus, Firepower, and SDWAN (Meraki and Cisco Viptela) environments.
Sets and maintains network engineering standards, configuration baselines, and documentation requirements in IT Glue, and reviews the team's work for quality and consistency.
Reviews analyses and technical feasibility to develop data network deployment strategies, resource requirements, and cost estimates.

Proactive Client Improvement

Leads a regular program of proactive network reviews across client environments to find security, reliability, capacity, and performance gaps before they cause issues.
Uses Auvik monitoring, ticket trends in Autotask, and assessment data to identify recurring problems and drive permanent fixes rather than repeated reactive work.
Assesses data network growth forecasts and ensures business needs are translated into network capacity requirements.
Partners with Service Delivery Managers, Technical Account Managers, and ESAs to turn findings into clear, cost-effective recommendations for each client's technology roadmap.
Tracks hardware and firmware end-of-life, vulnerabilities, and configuration drift across managed networks and plans remediation.
Brings the customer's perspective to every recommendation: leads with business outcomes, not technology features.

Leadership

Hires, onboards, coaches, and develops Network Engineers and Senior Network Engineers, including technical mentoring and certification planning.
Sets clear expectations, holds regular 1-on-1s, conducts performance reviews, and holds the team accountable using EOS tools (Rocks, Scorecards, Issues, To-Dos) in Strety.
Manages team workload, project priorities, and resource availability, and plans and coordinates cross-functional or cross-company work.
Owns network change management: reviews and approves changes, maintenance windows, and rollback plans.
Manages the team's 24/7 on-call rotation and escalation process, and ensures after-hours coverage meets Effortless's service standards.
Communicates status, risk, and outcomes clearly to leadership, Service Delivery Teams, and customers, following our CWC (Communicate, Work, Communicate) value.

Operations and Compliance

Defines, tracks, and reports on network operations KPIs (see Success Measures below).
Manages relationships with network vendors and carriers, including escalations, and supports procurement and licensing decisions.
Ensures all compliance aspects of the position and team are known and followed; understands and complies with all policies, codes, and regulations applicable to the position and company, including client HIPAA, PCI, and NIST requirements.
Maintains sensitive and confidential information regarding company and customer information.
Performs related duties as assigned.

Qualifications:

Education and Work Experience

Bachelor's degree in information systems, computer science, or a related technical field
10+ years of experience with Service Provider, MSP, or enterprise networking or general telecommunications
3+ years in a Senior Network Engineer (or equivalent) role, serving as the top escalation and design resource for complex networks (required)
2+ years leading engineers as a manager, team lead, or technical lead, with direct responsibility for work assignment and mentoring
MSP or multi-client environment experience strongly preferred

Specialized Knowledge and Skills

Expert enterprise networking fundamentals, including complex switching and routing, high availability system design, advanced network security design, Internet services and protocols, and advanced network diagnostics.
Demonstrated expert proficiency in at least three of the following, with advanced skills in the balance: core routing, core switching, network security, network diagnostics, and application load balancing.
Top expert level analysis and design skills: gathering data on systems issues, defining alternative approaches, assessing business impact, and recommending, developing, and implementing cost-effective solutions.
A track record of proactively finding and fixing problems in environments you support, with examples you can walk us through.
Proven ability to lead, coach, and hold engineers accountable while staying hands-on.
Excellent oral and written communication, including explaining technical risk and recommendations to non-technical customers and executives.
Ability to prioritize and manage multiple projects, incidents, and people concurrently.
Advanced knowledge of current technologies, tools, applications, and vendors.

Certifications (preferred)

CCNP Enterprise or Security, or equivalent experience; CCIE a strong plus
Fortinet NSE, Meraki (CMNA/ECMS), or other vendor certifications
ITIL Foundation or similar service management certification

Equipment and Applications

Cisco Routers (ISR/ASR), Catalyst/Nexus Switches, Firepower and ASA Firewalls
Cisco Viptela and Meraki SDWAN; Meraki Firewalls, Switches, and Wireless
Fortinet Firewalls, FortiCloud, FortiClient
Sophos Firewalls and Wireless
SonicWALL Firewalls
Unifi LAN Devices
Ability to learn additional network platforms as needed
VMware virtualization platforms (Platform9 a plus)
Windows Servers and Services (Active Directory, DNS, DHCP)
Auvik Monitoring
Autotask PSA and IT Glue (or similar PSA and documentation platforms)
MS Office, Visio, and collaboration tools

Why Join EO? At EO, our employees are what makes us special. We are a highly collaborative company with a very involved senior leadership team that invests in their staff. We strive to be a company where every employee has a voice, everyone takes pride in their work and gets satisfaction from helping people, and where every employee is constantly learning and driving improvements.

We are aligned through our core values and seek employees that embody these:

Service – we are dedicated to providing EFFORTLESS support and solutions. We ensure client and end user satisfaction in every interaction.
CWC – this stands for Communicate, Work, Communicate, because communication is twice as important as the work we do.
Perspective – we embrace the customer’s viewpoint to inspire confidence and meet expectations.
Efficiency – we maximize output and minimize wasted time, effort, and resources.
Passion – we bring energy and enthusiasm to everything we do and are driven by a commitment to excellence.
Reliability – we consistency delivery on promises, follow through on commitments, and are dependable in all situations.
Merit – we recognize and reward talent, hard work, and the pursuit of excellence.

Inclusion & Equal Opportunity Employment Effortless Office is an equal opportunity employer committed to Diversity, Inclusion & Belonging. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected status.

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More about this job

Skills

Process improvement
Customer experience
Implement ICT recovery system
Incident response
Root cause analysis
Documentation
Autotask
Firmware
Leadership
Coaching
Change management
Regulatory compliance
Procurement
Computer science
Communication skills
CCNP
ITIL
LAN
VMware
Microsoft Windows
Microsoft Active Directory
DNS
DHCP
Microsoft Office
Microsoft Visio
Collaboration

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