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Added 1 min ago
Connectivity System Senior Engineer
Caterpillar, Inc.
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We are seeking a talented Connectivity System Senior Engineer to design, develop, and validate end-to-end telematics systems and software solutions for Power and Energy Connectivity…
Added 1 min ago
Lead Director Product Membership
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…proprietary HCD analytics platforms), ensuring high system reliability, data integrity, and real-time…
Added 2 mins ago
Software Engineer
Caterpillar, Inc.
Peoria, IL
The Finance Services Division is seeking a Software Engineer to help build, enhance, and operate an enterprise reporting and intelligence platform. This role combines full-stack application…
Added 2 mins ago
C
Java Full Stack Engineer with Spring boot/AWS Experience
Cognizant
Springfield, IL
- $86,000 to $99,000 USD / year
As a Java Full Stack Engineer with Spring boot/AWS exp, you will make an impact by designing and delivering scalable, cloud-native healthcare payer applications that improve payment…
Added 2 mins ago
Staff Software Architect
CVS Health
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Google Cloud Professional Architect, GCP Data Engineer, or Azure Solutions Architect certification
Added 2 mins ago
C
Java Full Stack Engineer with Spring boot/AWS Experience
Cognizant
Springfield, IL
- $86,000 to $99,000 USD / year
As a Java Full Stack Engineer with Spring boot/AWS exp, you will make an impact by designing and delivering scalable, cloud-native healthcare payer applications that improve payment…
Added 2 mins ago
DevOps Engineer III
Deloitte
Chicago, IL
Build and scale modern DevOps capabilities that help clients accelerate delivery, improve reliability, and modernize engineering operations. As a Senior Consultant in Engineering Foundry,…
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Sr Staff Applications Operations Engineer – Engineering Tools Automation & AI Ops
GE Aerospace
Barrington, IL · Arlington Heights, IL · Bloomington, IL · Chicago, IL · Loves Park, IL
- $131,000 to $174,000 USD / year
Coach and mentor Applications Operations engineers, building depth in Linux, automation, cloud, and operations practices.
Added 2 mins ago
EG
Cloud Engineer
Eliassen Group
Springfield, IL
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 24 mins ago
Principal Site Reliability Engineer
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CA
As a Principal Site Reliability Engineer within the Cortex DevOps team, you will serve as a technical leader driving the reliability, scalability, observability, and operational excellence…
Added 29 mins ago
Senior Software Development Engineer in Test, Confidential Computing - SDET
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Added 29 mins ago
SDE II EC2 Nitro, EC2 Nitro
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Added 29 mins ago
Senior Technical Product Manager, Infrastructure Resilience
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Hands-on experience as a site reliability or infrastructure engineer supporting GPU clusters. You have triaged workload failures, interpreted XID logs, and worked across teams to…
Added 30 mins ago
Senior Data Engineer
Capgemini
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We are seeking a highly skilled Lead Data Engineer to design develop and optimize scalable data ingestion and processing solutions using Databricks native capabilities The ideal candidate…
Added 30 mins ago
CI/CD Pipeline Administrator (Engineer Systems 3)
HII
Port Hueneme, CA
…professionals, system administrators, database administrators, cloud/infrastructure personnel, and customer stakeholders to establish reliable, secure, automated, and repeatable…
Added 30 mins ago
EG
Cloud Engineer
Eliassen Group
Sacramento, CA
- $70 to $88 USD / hour
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Added 33 mins ago
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Principal Data Center Electrical Engineer
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United States
- $102,300 to $209,500 USD / year
Support the design, deployment, maintenance, and operation of mission-critical electrical infrastructure across Oracle Cloud Infrastructure (OCI) data centers. This role provides electrical…
Added 42 mins ago
EO
Network Operations Manager
Effortless Office
Remote, United States
- $100,000 to $120,000 USD / year
…world-class customer experience, we deliver and fully support secure cloud solutions as well as comprehensive managed IT and network…
Added 1 hour ago
EG
Cloud Engineer
Eliassen Group
Dover, DE
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 1 hour ago
HI
Site Reliability Engineer
HEALTHEQUITY, INC.
DRAPER, UT
- $129,500 USD / year
Site Reliability Engineer Job Locations US-Remote Our Mission Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS.Come be part of remarkable. Overview How you can…
Added 1 hour ago
Senior Site Reliability Engineer, CloudOps
ICU MEDICAL INC
SALT LAKE CITY, UT
Added 1 hour ago
EG
Cloud Engineer
Eliassen Group
Salt Lake City, UT
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 1 hour ago
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(USA) Staff, Systems And Infrastructure Engineer, Information Security
Walmart
BENTONVILLE, AR · HERNDON, VA
- $110,000 to $264,000 USD / year
The (USA) Staff, Systems and Infrastructure Engineer, Information Security, plays a critical role in designing, implementing, and maintaining secure and scalable IT infrastructure. This…
Added 1 hour ago
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(USA) Staff, Systems And Infrastructure Engineer, Information Security
Walmart
BENTONVILLE, AR · HERNDON, VA
- $110,000 to $264,000 USD / year
…privileged access, and integrations across workforce, applications, cloud, and infrastructure. Responsibilities include platform engineering, architecture, governance, configuration, and…
Added 1 hour ago
Senior Director, Platform Engineering
Altana Technologies, Inc.
BROOKLYN, NY
…that the entire Altana engineering organization builds on: the cloud infrastructure that runs our products and the developer experience that determines how fast and how safely we ship. You…

Effortless Office

Network Operations Manager

Remote, United States

$100,000 to $120,000 USD / year

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Job details

Pay: $100,000 to $120,000 USD / year
Apply by: Feb 5, 2027
Experience: 10+ years of experience with Service Provider, MSP, or enterprise networking or general telecommunications
Posting language: English
Posted: Nov 7, 2026

Original job description

About Us:

Effortless Office partners with our customers to make IT effortless so they can focus on their business. As a Hybrid Managed Services Provider (MSP) with a focus on providing world-class customer experience, we deliver and fully support secure cloud solutions as well as comprehensive managed IT and network services.

About the Role:

Effortless is looking for a Network Operations Manager who is an excellent leader and engineer. This is a player-coach role: you will lead our network engineering team while remaining one of the company's top escalation and design resources for enterprise, high-availability, multi-platform networks. You will own the health, security, and continuous improvement of the networks we manage for our customers and within our own Switch data center infrastructure. We expect you to be proactive: you will not wait for tickets. You and your team will regularly review client environments, find risk, capacity, and performance gaps before they become outages, and bring clear, cost-effective recommendations to our customers and Service Delivery Teams. The ideal candidate has served as a Senior Network Engineer, has the technical depth to earn the respect of senior engineers, and has the leadership skills to develop them. You set a high standard, communicate clearly, take ownership, and care about the customer experience.

Position Details:

Reports to: President Direct reports: Network Engineers and Senior Network Engineers Location: Remote with a preference for someone in/near Las Vegas, NV. Travel: Some travel required for data center work, client site visits, and special projects. Schedule: Monday - Friday 8:00-5:00 PST, with 24/7 escalation availability for major incidents and management of the team's on-call rotation.

Benefits:

Health, dental, and vision insurance
401K + employer match
Paid time off and holidays
Opportunities for career growth and development
Training and certification support

Essential Duties and Responsibilities:

Engineering Excellence

Serves as the company's senior network engineering authority and final escalation point in core routing and switching, network security, and network diagnostics.
Designs, reviews, and approves complex network configurations and architecture, including hardware and software technology, site locations, business continuity, disaster recovery, and integration of technologies.
Personally assesses and resolves the most complex data network problems and incidents, and leads major incident response through to resolution and root cause analysis.
Owns the design, standards, and lifecycle of Effortless's own network infrastructure at our Switch data centers, including Cisco Nexus, Firepower, and SDWAN (Meraki and Cisco Viptela) environments.
Sets and maintains network engineering standards, configuration baselines, and documentation requirements in IT Glue, and reviews the team's work for quality and consistency.
Reviews analyses and technical feasibility to develop data network deployment strategies, resource requirements, and cost estimates.

Proactive Client Improvement

Leads a regular program of proactive network reviews across client environments to find security, reliability, capacity, and performance gaps before they cause issues.
Uses Auvik monitoring, ticket trends in Autotask, and assessment data to identify recurring problems and drive permanent fixes rather than repeated reactive work.
Assesses data network growth forecasts and ensures business needs are translated into network capacity requirements.
Partners with Service Delivery Managers, Technical Account Managers, and ESAs to turn findings into clear, cost-effective recommendations for each client's technology roadmap.
Tracks hardware and firmware end-of-life, vulnerabilities, and configuration drift across managed networks and plans remediation.
Brings the customer's perspective to every recommendation: leads with business outcomes, not technology features.

Leadership

Hires, onboards, coaches, and develops Network Engineers and Senior Network Engineers, including technical mentoring and certification planning.
Sets clear expectations, holds regular 1-on-1s, conducts performance reviews, and holds the team accountable using EOS tools (Rocks, Scorecards, Issues, To-Dos) in Strety.
Manages team workload, project priorities, and resource availability, and plans and coordinates cross-functional or cross-company work.
Owns network change management: reviews and approves changes, maintenance windows, and rollback plans.
Manages the team's 24/7 on-call rotation and escalation process, and ensures after-hours coverage meets Effortless's service standards.
Communicates status, risk, and outcomes clearly to leadership, Service Delivery Teams, and customers, following our CWC (Communicate, Work, Communicate) value.

Operations and Compliance

Defines, tracks, and reports on network operations KPIs (see Success Measures below).
Manages relationships with network vendors and carriers, including escalations, and supports procurement and licensing decisions.
Ensures all compliance aspects of the position and team are known and followed; understands and complies with all policies, codes, and regulations applicable to the position and company, including client HIPAA, PCI, and NIST requirements.
Maintains sensitive and confidential information regarding company and customer information.
Performs related duties as assigned.

Qualifications:

Education and Work Experience

Bachelor's degree in information systems, computer science, or a related technical field
10+ years of experience with Service Provider, MSP, or enterprise networking or general telecommunications
3+ years in a Senior Network Engineer (or equivalent) role, serving as the top escalation and design resource for complex networks (required)
2+ years leading engineers as a manager, team lead, or technical lead, with direct responsibility for work assignment and mentoring
MSP or multi-client environment experience strongly preferred

Specialized Knowledge and Skills

Expert enterprise networking fundamentals, including complex switching and routing, high availability system design, advanced network security design, Internet services and protocols, and advanced network diagnostics.
Demonstrated expert proficiency in at least three of the following, with advanced skills in the balance: core routing, core switching, network security, network diagnostics, and application load balancing.
Top expert level analysis and design skills: gathering data on systems issues, defining alternative approaches, assessing business impact, and recommending, developing, and implementing cost-effective solutions.
A track record of proactively finding and fixing problems in environments you support, with examples you can walk us through.
Proven ability to lead, coach, and hold engineers accountable while staying hands-on.
Excellent oral and written communication, including explaining technical risk and recommendations to non-technical customers and executives.
Ability to prioritize and manage multiple projects, incidents, and people concurrently.
Advanced knowledge of current technologies, tools, applications, and vendors.

Certifications (preferred)

CCNP Enterprise or Security, or equivalent experience; CCIE a strong plus
Fortinet NSE, Meraki (CMNA/ECMS), or other vendor certifications
ITIL Foundation or similar service management certification

Equipment and Applications

Cisco Routers (ISR/ASR), Catalyst/Nexus Switches, Firepower and ASA Firewalls
Cisco Viptela and Meraki SDWAN; Meraki Firewalls, Switches, and Wireless
Fortinet Firewalls, FortiCloud, FortiClient
Sophos Firewalls and Wireless
SonicWALL Firewalls
Unifi LAN Devices
Ability to learn additional network platforms as needed
VMware virtualization platforms (Platform9 a plus)
Windows Servers and Services (Active Directory, DNS, DHCP)
Auvik Monitoring
Autotask PSA and IT Glue (or similar PSA and documentation platforms)
MS Office, Visio, and collaboration tools

Why Join EO? At EO, our employees are what makes us special. We are a highly collaborative company with a very involved senior leadership team that invests in their staff. We strive to be a company where every employee has a voice, everyone takes pride in their work and gets satisfaction from helping people, and where every employee is constantly learning and driving improvements.

We are aligned through our core values and seek employees that embody these:

Service – we are dedicated to providing EFFORTLESS support and solutions. We ensure client and end user satisfaction in every interaction.
CWC – this stands for Communicate, Work, Communicate, because communication is twice as important as the work we do.
Perspective – we embrace the customer’s viewpoint to inspire confidence and meet expectations.
Efficiency – we maximize output and minimize wasted time, effort, and resources.
Passion – we bring energy and enthusiasm to everything we do and are driven by a commitment to excellence.
Reliability – we consistency delivery on promises, follow through on commitments, and are dependable in all situations.
Merit – we recognize and reward talent, hard work, and the pursuit of excellence.

Inclusion & Equal Opportunity Employment Effortless Office is an equal opportunity employer committed to Diversity, Inclusion & Belonging. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected status.

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More about this job

Skills

Process improvement
Customer experience
Implement ICT recovery system
Incident response
Root cause analysis
Documentation
Autotask
Firmware
Leadership
Coaching
Change management
Regulatory compliance
Procurement
Computer science
Communication skills
CCNP
ITIL
LAN
VMware
Microsoft Windows
Microsoft Active Directory
DNS
DHCP
Microsoft Office
Microsoft Visio
Collaboration

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