Jobs in the United States

25+ jobs

Save this search

Added just now
M
Technical Program Manager, Milestone Execution
ManpowerGroup
Foster City, CA
- $80 to $90 USD / hour
…supporting cross-functional teams across vehicle development, systems engineering, software engineering, manufacturing operations, fleet operations, and business functions. The ideal…
Added just now
NT
Quality Manager
NATIONAL TECHNICAL SYSTEMS
Santa Clarita, CA
- $113,000 to $133,000 USD / year
…across the space and defense sectors. Founded as NTS Technical Systems, our company brings over 60 years of experience and expertise in handling the most complex projects and programs in…
Added just now
CI/CD Pipeline Administrator (Engineer Systems 3)
HII
Port Hueneme, CA
…fleet. With a holistic approach to life-cycle maritime defense systems-from small watercraft to submarines, surface combatants and aircraft carriers-HII ensures a high state of…
Added just now
HP
CNC Waterjet Operator
Hubbell Power Systems
Carson, CA
- $19.25 to $24 USD / hour
Added just now
Metrology Analyst
ManTech International
Livermore, CA
Hands-on experience operating process-control software, data management systems, and specialized metrology instrumentation.
Added just now
Director, SAP Record-to-Report (RTR)
SanDisk
Milpitas, CA
Oversee RTR-relevant integrations across order management, procurement, supply chain, manufacturing and backend plant systems, ModelN, Salesforce, banking platforms, and the Vortex /…
Added just now
Senior Product Support Logistician
ANSER
El Segundo, CA
…strategies that align with acquisition objectives, integrate systems engineering and logistics requirements, and ensure the long-term readiness and sustainability of complex defense…
Added just now
Senior Acquisition Program Manager
ANSER
El Segundo, CA
Utilize Government acquisition, cost, requirements, reporting, and task-management systems to support program execution, coordination, and reporting.
Added just now
Director, Supplier Quality & Development
Hadrian Automation
Torrance, CA
…rockets, satellites, aircraft, ships, and other mission-critical systems up to 10x faster and at significantly lower…
Added just now
EG
Cloud Engineer
Eliassen Group
Sacramento, CA
- $70 to $88 USD / hour
Preferred: Experience with distributed systems, microservices, Kubernetes, or serverless.
Added just now
EG
Databricks Data Engineer
Eliassen Group
Sacramento, CA
- $150,000 to $154,000 USD / year
…scalable, reliable, and secure data pipelines, infrastructure, and systems that support consulting services and SaaS solutions. You will partner with machine learning engineers, software…
Added just now
Manufacturing Engineer
5TH AXIS INC
San Diego, CA
…turnkey manufacturing solutions. From advanced workholding systems to zero-point technology, we design, build, and deliver solutions that empower machinists and manufacturers…
Added 1 min ago
W
Inventory Specialist
Walgreens
FEDERAL WAY, WA
- $18.5 to $23.5 USD / hour
…in the absence of store management, including all required systems start-ups, required cash handling and cashier responsibilities, and ensuring the floor and stock room are ready for the…
Added 2 mins ago
Safety & Security Officer
Westin St. John Hotel Company Inc
United States
Monitors Closed Circuit Televisions (CCTV), perimeter alarm systems, duress alarms, and fire life safety systems.
Added 2 mins ago
In-Store Shopper
Albertsons Companies
MESA, AZ · Mesa, AZ
Technology Use: Comfortable using handheld devices and systems for order picking and tracking
Added 2 mins ago
In-Store Shopper- North Phoenix Talent Hub
Albertsons Companies
GLENDALE, AZ · Glendale, AZ
Technology Use: Comfortable using handheld devices and systems for order picking and tracking
Added 2 mins ago
In-Store Shopper
Albertsons Companies
SCOTTSDALE, AZ · Mesa, AZ
Technology Use: Comfortable using handheld devices and systems for order picking and tracking
Added 2 mins ago
In-Store Shopper
Albertsons Companies
CHANDLER, AZ · Chandler, AZ
Technology Use: Comfortable using handheld devices and systems for order picking and tracking
Added 2 mins ago
In-Store Shopper- North Phoenix Talent Hub
Albertsons Companies
PEORIA, AZ · Peoria, AZ
Technology Use: Comfortable using handheld devices and systems for order picking and tracking
Added 2 mins ago
In-Store Shopper
Albertsons Companies
MESA, AZ · Mesa, AZ
Technology Use: Comfortable using handheld devices and systems for order picking and tracking
Added 2 mins ago
Deli Clerk- North Phoenix Talent Hub
Albertsons Companies
PEORIA, AZ · Peoria, AZ
Cash Handling: Processing transactions and making accurate change using register systems (varies by location)
Added 2 mins ago
In-Store Shopper
Albertsons Companies
AUDUBON, NJ · Audubon, NJ
Technology Use: Comfortable using handheld devices and systems for order picking and tracking
Added 2 mins ago
In-Store Shopper
Albertsons Companies
RANDOLPH, MA · Randolph, MA
Technology Use: Comfortable using handheld devices and systems for order picking and tracking
Added 2 mins ago
In-Store Shopper
Albertsons Companies
MESA, AZ · Mesa, AZ
Technology Use: Comfortable using handheld devices and systems for order picking and tracking
Added 2 mins ago
In-Store Shopper
Albertsons Companies
CHANDLER, AZ · Chandler, AZ
Technology Use: Comfortable using handheld devices and systems for order picking and tracking

Effortless Office

IT Tech Support - Tier 1 Analyst

Remote, United States

Remote

Apply About employer

Applications open in a new tab.

Job details

Workplace: Remote
Apply by: Feb 5, 2027
Experience: 1-2 Years of IT, Help Desk and/or MSP experience
Posting language: English
Posted: Nov 7, 2026

Original job description

About Us:

Effortless Office partners with our customers to make IT effortless so they can focus on their business. As a Hybrid Managed Services Provider (MSP) with a focus on providing world-class customer experience, we deliver and fully support secure cloud solutions as well as comprehensive managed IT and network services.

About the Role:

The Tier 1 Support Analyst is the first point of contact for clients and provides troubleshooting support in areas including: hardware, application support, networking, network printing, audio/video and telephony (VoIP), Active Directory, Windows Server Operating Systems, and VMWare. Tier 1s handle the bulk of help desk tickets for their team and are the first to assist users over the phone. It is paramount that this role is passionate about providing quality support for end users, follows proper SOPs, and is tenacious in finding solutions. Location: Remote Shift: Multiple Hourly Rate: $18 - $20 per hour Bonus: This position is eligible for monthly bonuses

Benefits:

Health, dental, and vision insurance
401K + employer match
Paid time off and holidays
Opportunities for career growth and development
Formal and structured mentorship
Training and certification support

Responsibilities:

Provide prompt and appropriate support to clients experiencing technical issues via phone, email, or ticketing system.
Troubleshoot and resolve common technical issues related to hardware, software, network connectivity, and peripherals.
Assist with basic software installations, updates, and patches.
Support client onboardings by creating new user accounts and spin up their VMs.
Intake, work, and manage support tickets in AutoTask ticketing system, ensuring issues are addressed and resolved promptly.
Identify complex issues that cannot be resolved at the Tier 1 level and escalate, while ensuring smooth communication with the client and appropriate hand-off.
Maintain clear and accurate documentation of troubleshooting steps, solutions, and client interactions for future reference.
Provide timely updates to clients on ticket status and resolution progress. Maintain a positive, professional attitude during all client interactions.
Contribute to and help maintain the internal knowledge base, including solutions and troubleshooting tips.

Qualifications:

High School diploma or equivalent (Degree preferred)
1-2 Years of IT, Help Desk and/or MSP experience
Required Certifications: O365 Fundamentals and Azure Fundamentals
Preferred Certifications: VMware Certified Associate (VCA) and CompTIA A+
Excellent inter-personal skills; as good with people as you are with computers
Experience providing phone support; with strong awareness of positive phone etiquette
Experience working with help desk ticketing systems (responding, assigning, closing and following up on help desk request tickets)
Experience with basic networking including wireless, wired, security and basic design
Experience with Office 365 administration, Azure AD, and VMWare

Why Join EO? At EO, our employees are what makes us special. We are a highly collaborative company with a very involved senior leadership team that invests in their staff. We strive to be a company where every employee has a voice, everyone takes pride in their work and gets satisfaction from helping people, and where every employee is constantly learning and driving improvements.

We are aligned through our core values and seek employees that embody these:

Service – we are dedicated to providing EFFORTLESS support and solutions. We ensure client and end user satisfaction in every interaction.
CWC – this stands for Communicate, Work, Communicate, because communication is twice as important as the work we do.
Perspective – we embrace the customer’s viewpoint to inspire confidence and meet expectations.
Efficiency – we maximize output and minimize wasted time, effort, and resources.
Passion – we bring energy and enthusiasm to everything we do and are driven by a commitment to excellence.
Reliability – we consistency delivery on promises, follow through on commitments, and are dependable in all situations.
Merit – we recognize and reward talent, hard work, and the pursuit of excellence.

Inclusion & Equal Opportunity Employment Effortless Office is an equal opportunity employer committed to Diversity, Inclusion & Belonging. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected status.

Apply About employer

Report this job