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General Liability Associate Attorney
GPAC
Cullman, AL
- $90,000 to $140,000 USD / year
Collaborate with attorneys, paralegals, and support staff to achieve client objectives
Added 9 mins ago
P
Account Manager - Medical Device
PrideStaff
Mission Viejo, CA
- $26 to $27 USD / hour
This role is ideal for professionals with experience in customer success, customer support, account coordination, sales support, order management, client services, or customer operations…
Added 9 mins ago
PT Sales Associate - Seasonal-4
Tory Burch LLC
Grand Prairie, TX
…(just to name a few) and supportive Retail Leaders are there to support you each step of the…
Added 9 mins ago
PT Support Associate - Seasonal
Tory Burch LLC
Southaven, MS
…(just to name a few) and supportive Retail Leaders are there to support you each step of the…
Added 9 mins ago
PT Sales Associate - Seasonal
Tory Burch LLC
Southaven, MS
…(just to name a few) and supportive Retail Leaders are there to support you each step of the…
Added 9 mins ago
PT Support Associate - F&F
Tory Burch LLC
Southaven, MS
…(just to name a few) and supportive Retail Leaders are there to support you each step of the…
Added 11 mins ago
IT Tech Support - Tier 1 Analyst
Effortless Office
Remote, United States
Support client onboardings by creating new user accounts and spin up their VMs.
Added 14 mins ago
Associate Sales Representative - JR- Boston North Shore
Stryker Employment Company, LLC
Peabody, MA · Salem, MA
As a Joint Replacement Sales Associate, you work as part of a sales team learning and honing your sales skills. You support the marketing and sales of Stryker products by covering cases and…
Added 14 mins ago
Associate Sales Representative - JR- Boston, MA
Stryker Corporation
Boston, MA
As a Joint Replacement Sales Associate, you work as part of a sales team learning and honing your sales skills. You support the marketing and sales of Stryker products by covering cases and…
Added 35 mins ago
Sales Consultant, Trauma (Northern Delaware) – Johnson & Johnson MedTech - Orthopaedics
J&J Family of Companies
Dover, DE
We are searching for the best talent for a Sales Consultant to support the Northern Delaware territory.
Added 39 mins ago
Food Services Associate PRN
HCA Healthcare
Payson, UT
Do you have the PRN career opportunities as a(an) Food Services Associate PRN you want with your current employer? We have an exciting opportunity for you to join Mountain View Hospital…
Added 39 mins ago
Temporary Sales Associate
TAPESTRY (UTAH), INC.
MURRAY, UT
Added 49 mins ago
JP
Associate Banker Part Time (30 hours) - New Build - Daphne - Daphne, AL
JPMC page
Daphne, AL
- Part-time
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined…
Added 55 mins ago
Bookkeeping Specialist Private Wealth
Baker123 Tilly Advisory Group, LP.
UNIONDALE, NY
Added 55 mins ago
VA
Veterinary Assistant
VCA Animal Hospitals
Sayville, NY
- $19 to $20 USD / hour
As a member of VCA Sayville, you will support technician and doctor teams by creating a positive, low-stress atmosphere for our clients and patients. Your mission will be to win the…
Added 55 mins ago
BH
Child Care Assistant Teacher
Bright Horizons Children's Centers
VESTAL, NY
- $16.45 to $20.45 USD / hour
Added 56 mins ago
Customer Service Representative
Hill & Markes, LLC (BradyPLUS)
AUBURN, NY
…customer order status and product knowledge requests. * Handle all client interaction, including inbound and outbound calls, requests received electronically, and face-to-face interaction…
Added 56 mins ago
EE
Bilingual Service Desk Associate
Express Employment Professionals
BROOKLYN, NY
- $20 USD / hour
…in Brooklyn that is looking for a bilingual Customer Service Associate to work at their service desk. The ideal candidate will assist contractors, builders, homeowners, and walk-in…
Added 57 mins ago
Senior Specialist, Treasury Management Service & Support, New York, NY (REMOTE)
Santander US
Albany, NY
Leverage call-center technology to respond to client needs, research requests, and support timely resolution.
Added 57 mins ago
Senior Associate, Okta Identity Governance Engineer
KPMG LLP
ALBANY, NY
…consider a career in Advisory.KPMG is currently seeking a Senior Associate, Okta Identity Governance Engineer to join our Advisory Technology Organization. Responsibilities: * Support Okta…
Added 57 mins ago
Care Navigator BHN
RochesterRegional Health
ROCHESTER, NY
…Health/Primary Care Integration or designee. Key Responsibilities: Support and coordinate behavioral health care with the patient, patient's Primary Care Provider (PCP), BHC, psychiatric…
Added 57 mins ago
Senior Associate, Okta Identity Governance Engineer
KPMG LLP
ROCHESTER, NY
…consider a career in Advisory.KPMG is currently seeking a Senior Associate, Okta Identity Governance Engineer to join our Advisory Technology Organization. Responsibilities: * Support Okta…
Added 57 mins ago
Technical Product Manager - Aladdin Product Managment, ASO
BlackRock
New York, NY
As an Associate Product Manager, you will have a positive impact on developing the product vision and leading day to day execution of the roadmap.
Added 58 mins ago
Senior Consultant Corporate Finance Advisory
Baker123 Tilly Advisory Group, LP.
NEW YORK, NY
Added 58 mins ago
Bookkeeping Specialist Private Wealth
Baker123 Tilly Advisory Group, LP.
NEW YORK, NY

Effortless Office

IT Tech Support - Tier 1 Analyst

Remote, United States

Remote

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Job details

Workplace: Remote
Apply by: Feb 5, 2027
Experience: 1-2 Years of IT, Help Desk and/or MSP experience
Posting language: English
Posted: Nov 7, 2026

Original job description

About Us:

Effortless Office partners with our customers to make IT effortless so they can focus on their business. As a Hybrid Managed Services Provider (MSP) with a focus on providing world-class customer experience, we deliver and fully support secure cloud solutions as well as comprehensive managed IT and network services.

About the Role:

The Tier 1 Support Analyst is the first point of contact for clients and provides troubleshooting support in areas including: hardware, application support, networking, network printing, audio/video and telephony (VoIP), Active Directory, Windows Server Operating Systems, and VMWare. Tier 1s handle the bulk of help desk tickets for their team and are the first to assist users over the phone. It is paramount that this role is passionate about providing quality support for end users, follows proper SOPs, and is tenacious in finding solutions. Location: Remote Shift: Multiple Hourly Rate: $18 - $20 per hour Bonus: This position is eligible for monthly bonuses

Benefits:

Health, dental, and vision insurance
401K + employer match
Paid time off and holidays
Opportunities for career growth and development
Formal and structured mentorship
Training and certification support

Responsibilities:

Provide prompt and appropriate support to clients experiencing technical issues via phone, email, or ticketing system.
Troubleshoot and resolve common technical issues related to hardware, software, network connectivity, and peripherals.
Assist with basic software installations, updates, and patches.
Support client onboardings by creating new user accounts and spin up their VMs.
Intake, work, and manage support tickets in AutoTask ticketing system, ensuring issues are addressed and resolved promptly.
Identify complex issues that cannot be resolved at the Tier 1 level and escalate, while ensuring smooth communication with the client and appropriate hand-off.
Maintain clear and accurate documentation of troubleshooting steps, solutions, and client interactions for future reference.
Provide timely updates to clients on ticket status and resolution progress. Maintain a positive, professional attitude during all client interactions.
Contribute to and help maintain the internal knowledge base, including solutions and troubleshooting tips.

Qualifications:

High School diploma or equivalent (Degree preferred)
1-2 Years of IT, Help Desk and/or MSP experience
Required Certifications: O365 Fundamentals and Azure Fundamentals
Preferred Certifications: VMware Certified Associate (VCA) and CompTIA A+
Excellent inter-personal skills; as good with people as you are with computers
Experience providing phone support; with strong awareness of positive phone etiquette
Experience working with help desk ticketing systems (responding, assigning, closing and following up on help desk request tickets)
Experience with basic networking including wireless, wired, security and basic design
Experience with Office 365 administration, Azure AD, and VMWare

Why Join EO? At EO, our employees are what makes us special. We are a highly collaborative company with a very involved senior leadership team that invests in their staff. We strive to be a company where every employee has a voice, everyone takes pride in their work and gets satisfaction from helping people, and where every employee is constantly learning and driving improvements.

We are aligned through our core values and seek employees that embody these:

Service – we are dedicated to providing EFFORTLESS support and solutions. We ensure client and end user satisfaction in every interaction.
CWC – this stands for Communicate, Work, Communicate, because communication is twice as important as the work we do.
Perspective – we embrace the customer’s viewpoint to inspire confidence and meet expectations.
Efficiency – we maximize output and minimize wasted time, effort, and resources.
Passion – we bring energy and enthusiasm to everything we do and are driven by a commitment to excellence.
Reliability – we consistency delivery on promises, follow through on commitments, and are dependable in all situations.
Merit – we recognize and reward talent, hard work, and the pursuit of excellence.

Inclusion & Equal Opportunity Employment Effortless Office is an equal opportunity employer committed to Diversity, Inclusion & Belonging. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected status.

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