Jobs in the United States

25+ jobs

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Added 1 min ago
Manager, Network Deployment & Support
Meta
Los Lunas, NM
Manager, Network Deployment & Support Responsibilities:
Added 1 min ago
Maintenance Program Manager for Stationary Equipment (Program Manager 1/2)
Los Alamos National Laboratory
Los Alamos, NM
The Maintenance and Site Services Central Execution group (MSS-CE) is a customer-based group As a Facility Maintenance Program Manager, you will play a vital role in safeguarding the…
Added 1 min ago
Inert Process Engineering First Line Manager (Manufacturing Manager 3)
Los Alamos National Laboratory
Los Alamos, NM
The successful First Line Manager will provide effective personnel management while leading Process Engineering activities. Process Engineering is tasked with the development,…
Added 1 min ago
Weapons Product Definition Deputy Group Leader (R&D Manager 3)
Los Alamos National Laboratory
Los Alamos, NM
…mechanical design engineering and computer-aided design and drafting support, to active stockpile weapons systems, hydrodynamic tests, sub-critical experiments and related qualification…
Added 1 min ago
Work Execution Manager (Maintenance Manager 3)
Los Alamos National Laboratory
Los Alamos, NM
As the Work Execution Manager (WEM), you will provide technical leadership and day-to-day management for the Workplace Experience work execution team. This highly visible position requires…
Added 1 min ago
Earth & Environmental Sciences Deputy Division Leader (R&D Manager 5)
Los Alamos National Laboratory
Los Alamos, NM
…both discovery science and mission-focused applications to support decisions of national importance. These groups focus on research related to modeling & observational Earth science,…
Added 1 min ago
MC&A Manager 3
Los Alamos National Laboratory
Los Alamos, NM
MC&A Site Operations Manager 3 (Material Control & Accountability Manager)
Added 1 min ago
Manager of Projects 3
Los Alamos National Laboratory
Los Alamos, NM
The Line Item Project-Early Installs (LIP-EI) organization provides critical equipment and infrastructure necessary to support the enduring pit production mission at Los Alamos National…
Added 2 mins ago
CA
Senior Manager, Upward Mobility
CAPITAL AREA FOOD BANK
Washington, DC
- $86,300 to $116,800 USD / year
The Senior Manager of Upward Mobility plays a critical role in advancing the Capital Area Food Bank’s mission and strategic priorities by managing and growing CAFB’s Upward Mobility work, a…
Added 2 mins ago
Human Resources Manager 2
Los Alamos National Laboratory
Los Alamos, NM
…card" holders) are prohibited from accessing facilities that support the mission, functions, and operations of national security laboratories and nuclear weapons production facilities,…
Added 2 mins ago
Radiation Protection Manager 4 (Group Leader)
Los Alamos National Laboratory
Los Alamos, NM
…radiation protection instrumentation calibration and maintenance in support of LANL's nuclear and radiological facilities and workers. As the Group Leader, you will develop and execute…
Added 2 mins ago
Science/Engineering Program Manager 2/3
Los Alamos National Laboratory
Los Alamos, NM
…development, contract tracking, deliverable management, and program reporting. The Program Manager works closely with technical leaders, engineers, analysts, customers, partner…
Added 2 mins ago
Radiation Protection Team Leader (Radiation Protection Manager 3)
Los Alamos National Laboratory
Los Alamos, NM
…This is a unique opportunity with great growth potential to support national and global…
Added 2 mins ago
Control Account Manager (Science-Engineer Program Manager 2/3)
Los Alamos National Laboratory
Los Alamos, NM
As a Science-Engineer Program Manager 2-3 (SE-PM 2-3) within the Associate Laboratory Directorate for Weapons Production (ALDWP) you will manage control accounts within the Plutonium…
Added 2 mins ago
Quality Product Verifier (Quality Engineer 1/2)
Los Alamos National Laboratory
Los Alamos, NM
In addition to the above duties, you will participate in the Training Staff Qualification Program (TSQP) to administer assurance training to support employees obtaining qualifications,…
Added 2 mins ago
Regional Claims Manager
Hub International
Las Cruces, NM
Whether you’re starting out or leveling up, you’ll find the resources to evolve, the support to take on more and a team ready to back you at every stage.
Added 2 mins ago
Product Manager, Higher Education Discipline Product- Careers and Skills
Cengage Group
Albuquerque, NM
We are seeking a Product Manager to lead discipline-specialized product clusters across Higher Education’s Careers and Skills.
Added 2 mins ago
Sr Technical Program Manager, Consolidation Program
Cengage Group
Albuquerque, NM
We are looking for an accomplished and dedicated Sr. Technology Program Manager to join our team. This role is responsible for leading our Consolidations program that spans all areas of our…
Added 2 mins ago
LPN Licensed Practical Nurse
Horizon Services, Inc.
Albuquerque, NM
Cover management responsibilities in absence of program manager.
Added 2 mins ago
Sr Program Manager, Higher Ed Disciplines
Cengage Group
Albuquerque, NM
We are looking for an accomplished and dedicated Sr. Program Manager to join our team. Cengage is accelerating how we bring new innovations and capabilities to our Higher Education…
Added 2 mins ago
Sr Learning Manager
Cengage Group
Albuquerque, NM
The Cengage Work Editorial and Learning Team develops a content and program investment strategy specific to the Healthcare and Trades portfolio. This strategy sets the global standard for…
Added 2 mins ago
Construction Risk Manager
Yearout Mechanical LLC
Albuquerque, NM
Yearout Mechanical is looking for a Construction Risk Manager to join their team in Albuquerque, NM. The Construction Risk Manager identifies, evaluates, and mitigates contractual,…
Added 2 mins ago
Airway Transportation Systems Specialist (SOC NAS)
Federal Aviation Administration
Albuquerque, NM
…modify and certify facilities, services and equipment that support the National Airspace System (NAS). Serves as an ATSS (NAS Area Specialist), in a Service Operations Center (SOC).…
Added 2 mins ago
Directed Energy Materials Planning and Production Control Manager
AeroVironment
Albuquerque, NM
…inventory levels, and manufacturing schedules are aligned with program objectives, engineering requirements, customer commitments, quality standards, and financial targets. The manager…
Added 2 mins ago
R&D Manager, Computational Multiscale, Onsite
Sandia National Laboratories
Albuquerque, NM
Program management for projects within the Advanced Simulation & Computing (ASC) program

EF \/ Hult

Customer Support Specialist

Denver, CO, United States

Compensation for this role starts at $50,000, based on experience.

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Job details

Pay: Compensation for this role starts at $50,000, based on experience.
Experience: 1+ years of customer service experience.
Posting language: English
Posted: Nov 4, 2026

Original job description

Customer Support Specialist Cultural Care Au Pair Denver Office At Cultural Care Au Pair, we believe that cultural exchange has the power to make the world a more welcoming, understanding, and open place. As the largest and most experienced au pair organization in the world, we build global families by bringing together international visitors with American hosts. As a Customer Support Specialist in our Denver office, you will be the friendly voice on our 1-800 line and a key resource for host families, au pairs, and Local Childcare Consultants (LCCs) reaching us through live chat and email. You will provide prompt assistance, resolve challenges, and help create a seamless customer experience. This role is ideal for a candidate with strong communication skills who excels in a fast-paced, customer-centric environment.

Key responsibilities:

Answer inbound calls on our 1-800 support line, providing efficient and empathetic support and resolving customer needs on first contact whenever possible.
Respond to inquiries through live chat, communicating clearly and concisely to keep customers informed and engaged.
Create, manage, and resolve customer emails in Salesforce, keeping records accurate, complete, and up to date.
Prioritize customer needs, manage expectations, and follow through until every issue is resolved.
Identify and implement opportunities to enhance the customer experience.
Seamlessly escalate complex issues to the appropriate Cultural Care department for timely resolution.
Collaborate with global teams to share best practices and improve overall support, building relationships across job functions and departments.

Who you are:

You are a clear communicator who genuinely enjoys helping people and stays calm and composed when a customer is frustrated. You are a self-starter who likes solving problems, learning new tools, and taking ownership from first contact to resolution. You balance technical and functional skills with warm, concise communication, and you bring a positive attitude to every interaction, making each customer feel like their top priority.

Qualifications:

1+ years of customer service experience.
Comfort working autonomously, managing phone, chat, and email at the same time.
Thrives in a fast-paced environment and can confidently manage a high volume of priorities without becoming overwhelmed by a busy workload.
Sees difficult customer interactions as a welcome challenge and an opportunity for personal and professional growth.
Ability to balance technological and functional skills with clear, concise communication to create a positive customer experience.
Comfort applying program policies in ambiguous or unfamiliar customer scenarios, balancing support for our program participants with best practices for the org.
Excellent written and verbal communication skills.
Experience with Salesforce or another CRM or email management system is a plus.
Excellent attention to detail and outstanding organizational skills.
Creative problem-solving skills, with the ability to think critically and learn quickly.
Enjoys tackling complex issues and is energized by finding solutions for customers, even in high-pressure situations.
Availability Monday through Friday, 9:00am to 5:30pm Mountain Time. Flexibility is required, as schedules may vary.

Why you’ll love working here: Perks, Benefits, and more! This is the most fun, high caliber place you’ll ever work. Ask any employee why they love EF (whether they’ve been here 10 minutes or 10 years) and they’ll probably tell you the same thing: it’s the people. When you work at EF, you join a purpose-driven, international and energetic community that thrives on continuous learning, fearless innovation and mutual support.

In addition, you can expect:

Commitment to professional growth: robust monthly calendar of trainings and workshops
Four weeks paid vacation your first year, ten paid holidays, and two floating holidays
Exciting business travel opportunities
25% company match on your 401(k) contributions
Market-leading medical, dental and vision coverage, along with options for life and disability insurance, accident and hospital insurance, legal and pet insurance
Dependent care, healthcare and commuter Flex Spending Accounts (FSAs)
Access to fertility care and family-building support
Wellness benefits including a yearly fitness reimbursement
Frequent social and learning events, including access to our employee-run resource groups
Robust Employee Assistance Program
Tenure-based sabbatical eligibility
EF Product Discounts (discounts on travel, international language schools, Au Pair program and more)
Discounts at local venues and businesses
Amazing offices designed to match the caliber of the people who work there, plus the flexibility of working from home one day a week.
Compensation for this role starts at $50,000, based on experience. This role is eligible for overtime for any hours over 40-hours per week with manager approval.

At Cultural Care Au Pair, we believe that cultural exchange has the power to make the world a more welcoming, understanding, and open place. As the largest and most experienced au pair organization in the world, we build global families by bringing together international visitors with American hosts - providing meaningful childcare for families, an unforgettable year in America for au pairs, and a culturally enriching experience for all. If you’re ready to expand your own horizons we invite you to be a part of our global team of problem-solvers, relationship-builders, and innovators. Join us as we continue to bring the world a little bit closer together, one family at a time.

Cultural Care Au Pair is associated with EF (Education First), the world leader in international education. At EF we believe that the world is better when people try to understand one another. Since 1965, we have brought millions of people to see new places, experience new cultures, and learn new things about the world and themselves. Our culturally immersive education programs - focused on language, travel, cultural exchange, and academics - create students of the world, and turn dreams into international opportunities.

An equal opportunity employer, Cultural Care Au Pair is committed to inclusion and belonging across race, ethnicity, gender identity/expression, sexual orientation, age, religion, ability, parental status, experience and everything else that makes you, well…you.

Learn more about Cultural Care Au Pair: https://www.culturalcare.com/

Some companies are in the business of banking. Others are in the business of shoes. Or sports. Or soft drinks. At EF, we're in a different kind of business. One that's a little less tangible, and a lot more important. Because our business, what we make, makes everything else possible. We're in the business of understanding. Between people. Between cultures.

For over half a century we’ve been the leader in international educational programs and experiences designed to foster such understanding. Through language, cultural exchange, academic studies, and educational travel, we create the kinds of immersive experiences that challenge biases, open minds, and pave the way for a more understanding world.

You’ll find our offices and schools located in some of the world’s greatest cities, and filled with smart, driven people (over 50,000 of us) who push each other to be better every day. But it’s what we do together - building greater understanding, breaking down barriers, and creating a better world - that makes all the difference.

Founded in 1965 in Sweden, EF (Education First) is a global association of education companies that share a common mission of opening the world through education. EF has been recognized on Forbes 2025 and 2024 World’s Best Employers and 2024 Top Companies for Women lists, Fast Company’s 2025 Next Big Things In Tech, and was a 2024 App Store Award winner in Cultural Impact.

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Skills

Customer service
Customer experience
Communication skills
Salesforce
Relationship building
Attention to detail
Organizational skills
Problem solving

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