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Added 1 min ago
General Manager
Chipotle Services, LLC
United States
Ensure speed of service, accuracy, and positive guest obsessed experience
Added 2 mins ago
Government Sector Sr. In-House CRA
Emmes Group
Rockville
…with opportunities for volunteerism through our Emmes Cares community engagement program. We offer a competitive benefits package focused on the health and needs of our growing workforce,…
Added 4 mins ago
W
Certified Pharmacy Technician
Walgreens
SAN ANTONIO, TX
- $19.25 to $26 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 4 mins ago
W
Certified Pharmacy Technician
Walgreens
HOUSTON, TX
- $18 to $24.25 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 4 mins ago
W
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
BRENTWOOD, TN
- $17 to $23.25 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 4 mins ago
W
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
MEMPHIS, TN
- $17 to $23.25 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 4 mins ago
W
Certified Pharmacy Technician
Walgreens
ANTIOCH, TN
- $18 to $24.25 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 5 mins ago
W
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
RAYMOND, NH
- $17 to $23.25 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 5 mins ago
W
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
RAYMOND, NH
- $17 to $23.25 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 5 mins ago
W
Certified Senior Pharmacy Technician
Walgreens
HENDERSON, NV
- $19.75 to $27.5 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 5 mins ago
Emerging Store Manager
Walgreens
HOPKINS, MN
…partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach…
Added 5 mins ago
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Certified Pharmacy Technician
Walgreens
YPSILANTI, MI
- $18 to $24.25 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 5 mins ago
W
Certified Senior Pharmacy Technician
Walgreens
CHICAGO, IL
- $21 to $29 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 5 mins ago
W
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
ROCKFORD, IL
- $17 to $23.25 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 5 mins ago
W
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
CHICAGO, IL
- $18.25 to $25 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 5 mins ago
W
Pharmacy Operations Manager
Walgreens
AMMON, ID
- $22.5 to $35.75 USD / hour
Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
Added 5 mins ago
W
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
SUGAR HILL, GA
- $17 to $23.25 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 5 mins ago
W
Certified Pharmacy Technician
Walgreens
SANTA CRUZ, CA
- $19.25 to $26 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 5 mins ago
W
Certified Pharmacy Technician
Walgreens
YUCAIPA, CA
- $19.25 to $26 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 5 mins ago
W
Certified Senior Pharmacy Technician
Walgreens
CONWAY, AR
- $19.75 to $27.5 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 5 mins ago
W
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
TUCSON, AZ
- $18.25 to $25 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 12 mins ago
HF
Assistant Branch Manager II
HawaiiUSA Federal Credit Union
Kahului, HI
- $65,647 to $75,000 USD / year
The Assistant Manager II at HawaiiUSA FCU plays a pivotal role in supporting branch operations to achieve and exceed member service and organizational goals. The Assistant Manager II leads…
Added 15 mins ago
Assistant General Manager
Nouria Energy Services, Inc.
Hardeeville, SC
…serve our local communities through kind and clean in-store service and community involvement. Enmarket is passionate about bringing healthy options to our customers and promoting healthy…
Added 15 mins ago
Food Service Operations Manager I
Nouria Energy Services, Inc.
Townsend, GA
…serve our local communities through kind and clean in-store service and community involvement. Enmarket is passionate about bringing healthy options to our customers and promoting healthy…
Added 21 mins ago
CO
Economic Development Director (Unclassified) (Mayor’s Office)
City of San Jose
San Jose, CA
- $170,000 to $215,000 USD / year
…and Expectations, including quality and excellent customer service and here to learn more about San…

EF \/ Hult

Customer Support Specialist

Denver, CO, United States

Compensation for this role starts at $50,000, based on experience.

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Job details

Pay: Compensation for this role starts at $50,000, based on experience.
Experience: 1+ years of customer service experience.
Posting language: English
Posted: Nov 4, 2026

Original job description

Customer Support Specialist Cultural Care Au Pair Denver Office At Cultural Care Au Pair, we believe that cultural exchange has the power to make the world a more welcoming, understanding, and open place. As the largest and most experienced au pair organization in the world, we build global families by bringing together international visitors with American hosts. As a Customer Support Specialist in our Denver office, you will be the friendly voice on our 1-800 line and a key resource for host families, au pairs, and Local Childcare Consultants (LCCs) reaching us through live chat and email. You will provide prompt assistance, resolve challenges, and help create a seamless customer experience. This role is ideal for a candidate with strong communication skills who excels in a fast-paced, customer-centric environment.

Key responsibilities:

Answer inbound calls on our 1-800 support line, providing efficient and empathetic support and resolving customer needs on first contact whenever possible.
Respond to inquiries through live chat, communicating clearly and concisely to keep customers informed and engaged.
Create, manage, and resolve customer emails in Salesforce, keeping records accurate, complete, and up to date.
Prioritize customer needs, manage expectations, and follow through until every issue is resolved.
Identify and implement opportunities to enhance the customer experience.
Seamlessly escalate complex issues to the appropriate Cultural Care department for timely resolution.
Collaborate with global teams to share best practices and improve overall support, building relationships across job functions and departments.

Who you are:

You are a clear communicator who genuinely enjoys helping people and stays calm and composed when a customer is frustrated. You are a self-starter who likes solving problems, learning new tools, and taking ownership from first contact to resolution. You balance technical and functional skills with warm, concise communication, and you bring a positive attitude to every interaction, making each customer feel like their top priority.

Qualifications:

1+ years of customer service experience.
Comfort working autonomously, managing phone, chat, and email at the same time.
Thrives in a fast-paced environment and can confidently manage a high volume of priorities without becoming overwhelmed by a busy workload.
Sees difficult customer interactions as a welcome challenge and an opportunity for personal and professional growth.
Ability to balance technological and functional skills with clear, concise communication to create a positive customer experience.
Comfort applying program policies in ambiguous or unfamiliar customer scenarios, balancing support for our program participants with best practices for the org.
Excellent written and verbal communication skills.
Experience with Salesforce or another CRM or email management system is a plus.
Excellent attention to detail and outstanding organizational skills.
Creative problem-solving skills, with the ability to think critically and learn quickly.
Enjoys tackling complex issues and is energized by finding solutions for customers, even in high-pressure situations.
Availability Monday through Friday, 9:00am to 5:30pm Mountain Time. Flexibility is required, as schedules may vary.

Why you’ll love working here: Perks, Benefits, and more! This is the most fun, high caliber place you’ll ever work. Ask any employee why they love EF (whether they’ve been here 10 minutes or 10 years) and they’ll probably tell you the same thing: it’s the people. When you work at EF, you join a purpose-driven, international and energetic community that thrives on continuous learning, fearless innovation and mutual support.

In addition, you can expect:

Commitment to professional growth: robust monthly calendar of trainings and workshops
Four weeks paid vacation your first year, ten paid holidays, and two floating holidays
Exciting business travel opportunities
25% company match on your 401(k) contributions
Market-leading medical, dental and vision coverage, along with options for life and disability insurance, accident and hospital insurance, legal and pet insurance
Dependent care, healthcare and commuter Flex Spending Accounts (FSAs)
Access to fertility care and family-building support
Wellness benefits including a yearly fitness reimbursement
Frequent social and learning events, including access to our employee-run resource groups
Robust Employee Assistance Program
Tenure-based sabbatical eligibility
EF Product Discounts (discounts on travel, international language schools, Au Pair program and more)
Discounts at local venues and businesses
Amazing offices designed to match the caliber of the people who work there, plus the flexibility of working from home one day a week.
Compensation for this role starts at $50,000, based on experience. This role is eligible for overtime for any hours over 40-hours per week with manager approval.

At Cultural Care Au Pair, we believe that cultural exchange has the power to make the world a more welcoming, understanding, and open place. As the largest and most experienced au pair organization in the world, we build global families by bringing together international visitors with American hosts - providing meaningful childcare for families, an unforgettable year in America for au pairs, and a culturally enriching experience for all. If you’re ready to expand your own horizons we invite you to be a part of our global team of problem-solvers, relationship-builders, and innovators. Join us as we continue to bring the world a little bit closer together, one family at a time.

Cultural Care Au Pair is associated with EF (Education First), the world leader in international education. At EF we believe that the world is better when people try to understand one another. Since 1965, we have brought millions of people to see new places, experience new cultures, and learn new things about the world and themselves. Our culturally immersive education programs - focused on language, travel, cultural exchange, and academics - create students of the world, and turn dreams into international opportunities.

An equal opportunity employer, Cultural Care Au Pair is committed to inclusion and belonging across race, ethnicity, gender identity/expression, sexual orientation, age, religion, ability, parental status, experience and everything else that makes you, well…you.

Learn more about Cultural Care Au Pair: https://www.culturalcare.com/

Some companies are in the business of banking. Others are in the business of shoes. Or sports. Or soft drinks. At EF, we're in a different kind of business. One that's a little less tangible, and a lot more important. Because our business, what we make, makes everything else possible. We're in the business of understanding. Between people. Between cultures.

For over half a century we’ve been the leader in international educational programs and experiences designed to foster such understanding. Through language, cultural exchange, academic studies, and educational travel, we create the kinds of immersive experiences that challenge biases, open minds, and pave the way for a more understanding world.

You’ll find our offices and schools located in some of the world’s greatest cities, and filled with smart, driven people (over 50,000 of us) who push each other to be better every day. But it’s what we do together - building greater understanding, breaking down barriers, and creating a better world - that makes all the difference.

Founded in 1965 in Sweden, EF (Education First) is a global association of education companies that share a common mission of opening the world through education. EF has been recognized on Forbes 2025 and 2024 World’s Best Employers and 2024 Top Companies for Women lists, Fast Company’s 2025 Next Big Things In Tech, and was a 2024 App Store Award winner in Cultural Impact.

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More about this job

Skills

Customer service
Customer experience
Communication skills
Salesforce
Relationship building
Attention to detail
Organizational skills
Problem solving

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