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Resiliency Program Mgr., Sr., I, II
Southern Company
Atlanta, GA
Engage and collaborate with Georgia Public Service Commission staff and intervenors on the implementation of the DER Customer Program its future evolution as a platform for serving…
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Technical Project Manager I - New College Graduate (Bachelors) Kalispell, MT
Applied Materials
Kalispell, MT · Austin, TX · Kalispell · Austin
…advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us…
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Flight Approval Coordinator
Vista Global
Columbus, OH
High customer/service orientation with cross cultural understanding.
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Mandarin Instructor
Berlitz
Remote, United States
SUMMARY OF POSITION: Under the direction of the Service Delivery Manager and Academic Specialist, the Mandarin Instructor demonstrates commitment and passion to quality language instruction…
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Branch Manager in Training
Purpose Financial
Metairie, LA
The Branch Manager in Training (BMIT) position is a performance-based, hands-on, customer-focused role that is responsible for delivering results related to individual and branch sales…
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Shift Lead
Walgreens
EAST WINDSOR, NJ
- $18.5 to $23.5 USD / hour
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye…
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Shift Lead
Walgreens
RAYMOND, NH
- $17.5 to $22.5 USD / hour
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye…
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Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
LAS VEGAS, NV
- $17 to $23.25 USD / hour
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye…
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Pharmacy Customer Service Associate
Walgreens
LAS VEGAS, NV
- $16 to $20 USD / hour
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye…
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Shift Lead
Walgreens
NORFOLK, NE
- $17.5 to $22.5 USD / hour
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye…
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Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
OMAHA, NE
- $17 to $23.25 USD / hour
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye…
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Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
LA VISTA, NE
- $17 to $23.25 USD / hour
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye…
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Store Manager Unassigned
Walgreens
BELLEVUE, NE
- $27.16 to $48.56 USD / hour
Supports Store Manager in observing customer service trends, analyzing customer feedback, creating awareness to the business, and improving service metrics.
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Certified Pharmacy Technician
Walgreens
BILLINGS, MT
- $18 to $24.25 USD / hour
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye…
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Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
BILLINGS, MT
- $17 to $23.25 USD / hour
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye…
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Shift Lead
Walgreens
BILLINGS, MT
- $17.5 to $22.5 USD / hour
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye…
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Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
CLINTON, MO
- $17 to $23.25 USD / hour
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye…
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Pharmacy Cashier
Walgreens
CLINTON, MO
- $16 to $20 USD / hour
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye…
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Shift Lead
Walgreens
CLAYTON, MO
- $17.5 to $22.5 USD / hour
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye…
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Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
CAPE GIRARDEAU, MO
- $17 to $23.25 USD / hour
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye…
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Shift Lead
Walgreens
SAINT LOUIS, MO
- $17.5 to $22.5 USD / hour
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye…
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Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
SAINT LOUIS, MO
- $17 to $23.25 USD / hour
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye…
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Pharmacy Customer Service Associate
Walgreens
COLUMBUS, MS
- $16 to $20 USD / hour
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye…
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Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
ROGERS, MN
- $17 to $23.25 USD / hour
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye…
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Pharmacy Cashier
Walgreens
SAINT CLOUD, MN
- $16 to $20 USD / hour
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye…

EEC Acquisition, LLC

General Manager

Remote, United States

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Job details

Experience: 8-10 years of managerial/supervisory experience in a service-related industry
Posting language: English
Posted: Nov 9, 2026

Original job description

Company Overview

Smart Care Climate Solutions is the trusted service leader in the commercial and industrial refrigeration industry. Nationwide, leading grocery stores, cold storage facilities and distribution warehouses rely on Smart Care to design, build, maintain and repair commercial refrigeration and HVAC systems.

Position Description

The General Manager leads the profitable growth of the Service, Installation and Equipment businesses in their operating companies, ensuring high levels of safety, customer satisfaction, job profitability and quality work.

To succeed in this position, candidates should have strong technical skills with exceptional communication, problem-solving and time management skills. You should be resourceful, analytical, adaptable, and organized with the ability to build rapport with customers and employees.

Main Responsibilities

Supervises and directs the work of the Leaders within Service, Installation and Equipment. Builds the selling organization to effectively grow share and deepen customer relationships.
Responsible for a safe work environment for all employees and supports safety efforts for injury prevention, along with strong immediate communication when injuries occur.
Manages the business P and L and overall financial health of the business. Responsible for an annual 10% growth in top line sales and 10% increase in EBITDA.
Prepares and executes the annual operating plan and develops budgets in coordination with department heads and controllers.
Represents and upholds company values and operates with the highest level of integrity, ensuring adherence to company policies.
Meets with direct reports weekly. Oversees talent acquisition, development and retention.
Maintains close business relationship with top customers, general contractors. Actively assesses customer satisfaction levels and initiates remedial actions as required.
Improves processes for better productivity.
Oversees large projects and interprets performance reports.
Creates and conducts quarterly business reviews on Smart Care performance

Qualifications

Bachelor’s Degree in Construction Management (or similar degree program, with technical and financial components) or commensurate experience
8-10 years of managerial/supervisory experience in a service-related industry
2 or more years of previous P&L ownership and responsibility
3 or more years of customer relationship development and management experience
Previous P&L accountability (minimum $10 Million responsibility)
Track record of success leading a technical workforce
Thorough understanding of initial call to cash process (i.e. sales, customer care, dispatch, service, supply chain, billing, etc.)
Prior experience in developing and working in service app and dispatch systems
Previous experience in HVAC, Grocery, Foodservice or equipment repair industry
Willingness to travel within the market spending significant time with current and potential customers and assisting the location managers with sound business processes
Valid driver’s license and acceptable motor vehicle record (5-year history)

Preferred

Previous experience managing a multi-branch technician workforce
Previous experience managing direct customer relationships
Excellent interpersonal and communication skills including sales ability
Demonstrated experience developing strategic growth and service initiatives
Demonstrated problem solving and decision-making skills in a fast-paced environment
Demonstrated selection, hiring, and team development skills
PC skills including MS Office

About Smart Care

Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.

Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care’s application or hiring process due to a disability, please contact the Human Resources department at HR@smartcaresolutions.com.

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