Jobs in the United States

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Added 1 min ago
Sr Product Manager** EST Coast Preferred
Reed Technology and Information Services LLC Company
Horsham, PA
…project execution. Individuals in this role will own product development plans and represent their feature(s) within the cross-functional team proposing new feature ideas that address a…
Added 2 mins ago
O
Certification Architect
OpenAI
San Francisco, CA
- $266,000 to $295,000 USD / year
…safely and effectively. We bring together customer insight, learning and enablement expertise, product signals, and measurement to help organizations move from access to durable…
Added 3 mins ago
Relationship Banker I - Plaistow, NH - Bilingual Spanish Preferred
TD Bank, N.A.
Plaistow, NH
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 8 mins ago
DC
Academic Program Manager - Life Sciences Academic Service Hub
Dornsife College of Letters, Arts and Sciences
Los Angeles, CA - University Park Campus, CA
- $98,113.29 to $115,882.5 USD / year
The USC Dornsife College of Letters, Arts and Sciences is seeking an Academic Program Manager for the Life Sciences Academic Services Hub. This position coordinates and manages key academic…
Added 9 mins ago
BA
Director, People & Culture
Bay Area Community Resources
El Cerrito, CA · Novato, CA · Antioch, CA
- $150,000 to $165,000 USD / year
…second-in-command to the Chief People Officer and lead our organizational development and learning strategy. This strategic leader will help nurture talent, streamline people processes, and…
Added 10 mins ago
YO
Overnight Program Director
YMCA of Honolulu
Waialua, HI
- $520 USD / week
The Overnight Program Director is the right hand to the Director of Summer and Family Programs, and plays a key part in ensuring that the overnight summer camp program at Camp Erdman runs…
Added 11 mins ago
Production Manager II
Novolex
Santa Fe Springs, CA
We offer constant opportunities for advancement. From skills development to advanced education programs, training and development programs and courses are available through MyLearning.…
Added 13 mins ago
EG
Preschool Lead Teacher | New Center (Opening Soon)
East Gate Kids
Albuquerque, NM
- $19 to $21 USD / hour
East Mountain is a new early learning center from the team behind East Gate Kids, a model 5-Star, Reggio-inspired program known across New Mexico for innovation, inclusion, and excellence.…
Added 14 mins ago
Senior Healthcare Data Analyst, Health Plan Strategy
The Wonderful Company
Delano, CA
Focused Learning and Development: Grow as a leader with our dedicated Learning and Organizational Development department, offering extensive resources like People Manager and leadership…
Added 15 mins ago
Assistant Manager(04913) - 13947-201 Beach Blvd
Domino's
Jacksonville, FL
Through our exclusive Management Development Program, you’ll be fully trained and certified, whether you’re new to management or bringing experience. Our program offers self-paced learning…
Added 15 mins ago
CO
Training & LMS Administrator
City of Charlottesville
Charlottesville, VA
- $75,286.1 to $94,307.2 USD / year
…for administering, coordinating, and implementing the City’s learning and development programs, to include overseeing the online Learning Management System (LMS) and content, instructor-led…
Added 16 mins ago
General Manager(05151) - 15634 NW Us Hwy 441
Domino's
Alachua, FL
…Assistant Managers to be trained and certified through our unique Management Development Program. If you have limited experience, this program will teach you everything you need to learn to…
Added 16 mins ago
A
Data Science & Engineering Manager
AllTrails
Remote, United States
- $170,000 to $215,000 USD / year
San Francisco employees are highly encouraged to come to the office one day per week
Added 16 mins ago
Assistant Manager(03800) - 1301-25 Monument Road
Domino's
Jacksonville, FL
Through our exclusive Management Development Program, you’ll be fully trained and certified, whether you’re new to management or bringing experience. Our program offers self-paced learning…
Added 17 mins ago
Product Manager, Machine Tending
Formic
Chicago, IL · Bolingbrook, IL
As Product Manager, Machine Tending, you will own the development, commercialization, and growth of Formic's machine tending offering across both tracks. You will decide which applications…
Added 17 mins ago
Product Manager, Machine Tending
Formic
San Francisco, CA · Oakland, CA
As Product Manager, Machine Tending, you will own the development, commercialization, and growth of Formic's machine tending offering across both tracks. You will decide which applications…
Added 18 mins ago
Outreach Specialist Healthcare Sales
AcuteCare Health System LLC
Columbus, OH
Must have reliable transportation, a valid driver's license, and the minimum state required liability auto insurance
Added 18 mins ago
SC
(USA) Optical Associate, Non-Certified – Sam’s Club. Davenport, IA. $18.50+ USD Hourly
Sam's Club
DAVENPORT, IA
- $18.5 to $26.5 USD / hour
…eye anatomy and diagnostic testing. Participates in internal development opportunities to enhance technical and service capabilities. Where applicable by state regulations, registers with…
Added 18 mins ago
SC
(USA) Optical Associate, Non-Certified – Sam’s Club
Sam's Club
BROWNSVILLE, TX
- $17 to $25 USD / hour
…eye anatomy and diagnostic testing. Participates in internal development opportunities to enhance technical and service capabilities. Where applicable by state regulations, registers with…
Added 18 mins ago
SC
(USA) Optical Associate, Non-Certified – Sam’s Club. Bismarck, ND
Sam's Club
BISMARCK, ND
- $19.5 to $27.5 USD / hour
…eye anatomy and diagnostic testing. Participates in internal development opportunities to enhance technical and service capabilities. Where applicable by state regulations, registers with…
Added 18 mins ago
SC
(USA) Optical Associate, Non-Certified – Sam’s Club Lebanon, TN
Sam's Club
LEBANON, TN
- $24.5 to $32.5 USD / hour
…eye anatomy and diagnostic testing. Participates in internal development opportunities to enhance technical and service capabilities. Where applicable by state regulations, registers with…
Added 18 mins ago
SC
Optical Associate, Non-Certified – Sam’s Club
Sam's Club
TULSA, OK
- $20 to $28 USD / hour
…eye anatomy and diagnostic testing. Participates in internal development opportunities to enhance technical and service capabilities. Where applicable by state regulations, registers with…
Added 18 mins ago
SC
(USA) Optical Associate, Non-Certified – Sam’s Club
Sam's Club
SCRANTON DICKSON CITY, PA
- $20.5 to $28.5 USD / hour
…eye anatomy and diagnostic testing. Participates in internal development opportunities to enhance technical and service capabilities. Where applicable by state regulations, registers with…
Added 19 mins ago
Dog Trainer
Petco Animal Supplies Stores, Inc.
Encino, CA
Dog Training Apprentice: 6-weeks weeks of instructor led learning and development.
Added 20 mins ago
W
(USA) Stocking 2 Coach, Non-Complex, Management
Walmart
BELLEFONTAINE, OH
- $65,000 to $100,000 USD / year
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to…

Edward Jones

Senior Support Specialist, Field Learning

United States

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Job details

Experience: 2+ years of experience supporting learning programs, training operations, workforce development, education administration, or a related function.
Posting language: English

Original job description

The Senior Support Specialist, Field Learning plays a critical role in delivering a seamless learning experience for learners across Edward Jones. This position is responsible for managing the operational and logistical support of blended learning programs, ensuring participants, facilitators, and business partners receive exceptional service throughout the learning journey. Working closely with internal stakeholders, learners, and external vendors, this role coordinates program operations, communications, reporting, scheduling, and learning technology support. The Senior Support Specialist helps ensure training programs run efficiently, learner needs are addressed promptly, and participants have the resources necessary to successfully complete required learning and development programs. What You'll Do

Coordinate the day-to-day operations and logistics for instructor-led, virtual, and blended learning programs.
Serve as a primary point of contact for learners, facilitators, business partners, and vendors, providing timely support and guidance throughout the learning experience.
Manage program communications, participant enrollments, scheduling, reporting, materials, and learning management system activities.
Monitor training programs to ensure participants receive accurate information, complete required training, and remain on track with learning requirements.
Respond to and resolve participant inquiries, issues, and escalations while delivering a high level of customer service.
Partner with internal teams and external vendors to support the successful execution of learning programs and events.
Maintain accurate program documentation, records, reports, and operational processes to support compliance and business needs.
Track expenses, purchasing activities, and related administrative functions to ensure efficient program delivery and responsible stewardship of resources.
Identify and escalate program risks, scheduling conflicts, participant concerns, or operational issues to appropriate stakeholders.
Manage multiple priorities in a fast-paced environment while adapting to changing business needs and program requirements.
Ensure consistency and quality across learning programs, helping create a positive and effective experience for all participants.
Contribute to continuous improvement efforts by identifying opportunities to enhance processes, communication, learner support, and operational efficiency.

Required Qualifications

Associate's or Bachelor's degree preferred, or equivalent professional experience.
2+ years of experience supporting learning programs, training operations, workforce development, education administration, or a related function.
Experience using Microsoft Office applications, including Outlook, Excel, Word, PowerPoint, and Teams.
Experience working with learning management systems (LMS), training platforms, HR systems, or comparable technology solutions.
Experience coordinating schedules, participant communications, registrations, reporting, or program logistics.
Experience managing multiple priorities and deadlines in a fast-paced, high-volume environment.
Experience providing customer service or operational support to internal clients, external clients, learners, or business partners.
Experience maintaining accurate records, reports, documentation, and program data.
Strong written and verbal communication skills, including experience communicating with multiple stakeholder groups.
Demonstrated ability to independently prioritize work, resolve routine issues, and escalate complex issues when appropriate.

Preferred Qualifications

Bachelor's degree.
Experience supporting corporate learning, training, onboarding, compliance, or professional development programs.
Experience with vendor coordination, event planning, training logistics, or learning operations.
Experience using reporting tools and analyzing training, attendance, participation, or operational data.
Experience working in a highly regulated or professional services environment.

**Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office four days per week

Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we’re proud to be privately-owned, placing the focus on our clients rather than shareholder returns.

Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.

People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.

View our Purpose, Inclusion and Citizenship Report.

¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.

At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.

Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones

Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.

Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page.

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Jobs in the United States