Product Expert

Description HOURS: Eight hour shift M-F within 6:00 am to 6:00 pm MST operating hours. Will require travel and may include weekend travel.

JOB PURPOSE:

Become an expert in all Synergy functionality, conduct product demonstrations, maintain an up to date demonstration database, and support the Sales and Marketing staff whenever necessary.

JOB SUMMARY:

This position will support the Chief Product Expert in conducting product demonstrations for existing and potential customers. Successful candidate will be expected to become an expert in all areas of Synergy. The Product Expert will continually update the demonstration database to include relevant and engaging scenarios to showcase Synergy functionality.

JOB DUTIES:

Conduct product demonstrations for all areas of Synergy (SIS, IA, OLR, SE) both remotely and onsite Become an expert in all areas of Synergy Maintain demonstration database with relevant and engaging scenarios to effectively present product functionality, providing documentation of scenarios to other Product Experts Build and maintain simple to use sandbox databases/environments to allow potential customers to explore Synergy products prior to purchase. Create documentation materials to support users. Keep up to date on all product enhancements and updates, seeking out information from SME’s and Product Units. Assist the Sales Department with the completion of RFP’s Provide product knowledge to the Marketing Department to assist in the creation of marketing materials Travel extensively for sales and marketing opportunities Any and all other duties as directed by supervisor

JOB REQUIREMENTS-KNOWLEDGE/SKILLS/ABILITIES:

*Knowledge:

K-12 education knowledge required Knowledge of Synergy student information systems a plus

*Skills:

Excellent verbal communication required Attention to detail required Self-starter that requires minimal supervision

*Abilities:

Ability to effectively communicate technical concepts to non-technical persons Ability to travel extensively

EDUCATION AND/OR EXPERIENCE:

B. A. or two years related experience and/or training; or equivalent combination of education and experience

CERTIFICATES, LICENSES, REGISTRATIONS:

None

BENEFITS:

In addition to paying competitive salaries, we offer a comprehensive, customizable benefits package, including (but not limited to):

Medical Insurance w/Prescription Drug Coverage Dental Insurance Vision Insurance Generous Paid Time Off & Holidays Long Term Disability Insurance Life & Accidental Death & Dismemberment Paid Maternity & Paternity Leave Bereavement Leave Professional Development Opportunities Onsite Flu Shots for Staff & Immediate Family Stocked Kitchen w/Healthy Snacks & Drinks TRP Carpool Program Employee Assistance Program Opportunities for Community Involvement Employer and Employee Contributed Health FSA Employee Contributed Dependent Care FSA 401K Plan w/Company Matching & Immediate Vesting Short Term Disability Insurance Health & Wellness Program Company Sponsored Fitness Challenge Pet Insurance Free Parking

TYPICAL PHYSICAL DEMANDS AND WORK ENVIRONMENT:

Work may require sitting for long periods of time; also stooping, bending and stretching for files and supplies, occasionally lifting files, objects or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, telephone, copier and other office equipment as necessary. Hearing must be in the normal range for telephone and video conferencing contacts. Visual acuity necessary to work extended hours on computer screens. Ability to work in an environment with moderate noise and which can be fast paced and project intensive. Extensive travel and extended overnight trips in the performance of duties will be required. Edupoint Educational Systems is an Equal Employment Opportunity Employer. Edupoint provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.