Administrative Coordinator

About ETS:

ETS is a global education and talent solutions organization enabling lifelong learners worldwide to be future-ready. For more than 75 years, we've been advancing the science of measurement to build benchmarks for fair and valid skill assessment across cultures and borders. Our worldwide impact extends through our renowned assessments including TOEFL®, TOEIC®, GRE® and Praxis® tests, serving millions of learners in more than 200 countries and territories. Through strategic acquisitions, we've expanded our global capabilities: PSI strengthens our workforce assessment solutions, while Edusoft, Kira Talent, Pipplet, Vericant, and Wheebox enhance our educational technology and assessment platforms across critical markets worldwide.

Through ETS Research Institute and ETS Solutions, we're partnering with educational institutions, governments, and organizations globally to promote skill proficiency, empower upward mobility, and unlock opportunities for everyone, everywhere. With offices and partners across Asia, Europe, the Middle East, Africa, and the Americas, we deliver nearly 50 million tests annually. Join us in our journey of measuring progress to power human progress worldwide.

The Administrative Coordinator plays a critical role in ensuring the smooth operation of the research office. This individual will be responsible for providing administrative support to various departments, managing office resources, coordinating meetings and events, and assisting with project management tasks. The ideal candidate is highly organized, proactive, and capable of multitasking in a fast-paced environment.

Primary Responsibilities

• Provide comprehensive administrative support to the department and management team.
• Prepare and edit correspondence, reports, presentations, and other documents.
• Manage calendars, schedule appointments, and coordinate meetings.
• Oversee office operations and maintain office supplies and equipment.
• Ensure a clean, organized, and welcoming office environment.
• Liaise with building management and service providers for office maintenance and repairs.
• Serve as the first point of contact for internal and external communications.
• Handle incoming calls, emails, and inquiries professionally and promptly.
• Coordinate and distribute internal communications.
• Plan and coordinate company events, meetings, and training sessions.
• Manage logistics for events, including venue selection, catering, and materials preparation.
• Assist with the setup and teardown of events.
• Assist with project planning, coordination, and execution.
• Track project timelines and deliverables, ensuring deadlines are met.
• Prepare project status reports and maintain project documentation.
• Maintain accurate and up-to-date records and files.
• Manage databases and generate reports as needed.
• Ensure data confidentiality and integrity.
• Assist with budget tracking and expense reporting.
• Process invoices and purchase orders.
• Reconcile financial discrepancies by collecting and analyzing information.
• Adhere to ethical standards and comply with the laws and regulations applicable to your job function.
• High school diploma required
• Bachelor’s degree preferred
• 5+ years of experience in an administrative support role
• Exceptional organizational and time-management skills
• Strong written and verbal communication skills
• Proficient in Microsoft Office suite (Word, Excel, PowerPoint, Outlook) and other relevant software
• Ability to multitask and prioritize tasks effectively
• Strong attention to detail and problem-solving abilities
• High level of discretion and confidentiality
• Professional demeanor
• Ability to work independently and as part of a team
• Proactive and self-motivated with a strong work ethic
• Adaptable and able to thrive in a fast-paced environment

ETS is mission driven and action oriented

• We are passionate about hiring innovative thinkers who believe in the promise of education and lifelong learning.
• We are energized by cultivating growth, innovation, and continuous transformation for the next generation of rising professionals as leaders. Â In support of this ETS offers multiple Business Resource Groups (BRG) for you to learn and advance your career growth!
• As a not-for-profit organization we will encourage you to lean in to your passion for volunteering. Â At ETS you may qualify for up to an additional 8 hours of PTO for volunteer work on causes that are important to you!
• The base salary range advertised represents the low and high end of the anticipated salary range for this position. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. The base pay is only one aspect of the Total Rewards Package that will be offered to the successful candidate.

ETS is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. We believe in creating a work environment where all individuals are treated with respect and dignity.