Jobs in the United States

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Supervisor Customer Service - CMH
Southwest Airlines Co.
Columbus, OH
- $36 to $37.5 USD / hour
Adhere to Company values and competencies to foster a culture of inclusion, recognition, and support of a safe work environment
Added just now
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Senior Sales Analytics Consultant - Southwest Business
Southwest Airlines Co.
Dallas, TX
- $125,900 to $139,900 USD / year
…dashboards that reveal what drives corporate travel behavior and support stronger decision-making. Your technical expertise, business judgment, and ability to influence stakeholders will…
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Indirect Tax Advisor
Chevron Services Company (a Chevron U.S.A. Inc. division)
Houston, TX
This Advisor-level position will primarily support Chevron’s upstream, midstream, downstream, renewables, and emerging energy businesses. The role works closely with business units, tax…
Added 1 min ago
Sr. Qualitative Product Researcher, Search & Home Personalization
Pinterest
Remote, United States
Expertise in defining, evolving, and applying systems, frameworks, and standards, including using AI-powered tools and workflows to help scale your approach and facilitates productive…
Added 1 min ago
SO
MEAT & POULTRY INSPECTOR TRAINEE - CIRCUIT 3-3 (LIVINGSTON CO)
State of Illinois
Springfield, IL
- $4,373 to $5,703 USD / month
…helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger - something that touches the lives of every person who calls Illinois…
Added 1 min ago
SO
MEAT & POULTRY INSPECTOR - CIRCUIT 3-3 (LIVINGSTON CO.) Target title for 59618
State of Illinois
Springfield, IL
- $5,557 to $7,626 USD / month
…helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger - something that touches the lives of every person who calls Illinois…
Added 1 min ago
SO
MEAT & POULTRY INSPECTOR - CIRCUIT 2-2 (GRUNDY CO) Target title for 59617
State of Illinois
Springfield, IL
- $5,557 to $7,626 USD / month
…helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger - something that touches the lives of every person who calls Illinois…
Added 1 min ago
SO
MEAT & POULTRY INSPECTOR TRAINEE - CIRCUIT 2-2 (GRUNDY CO.)
State of Illinois
Springfield, IL
- $4,373 to $5,703 USD / month
…helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger - something that touches the lives of every person who calls Illinois…
Added 2 mins ago
SO
MEAT & POULTRY INSPECTOR - CIRCUIT 3-2 (MCLEAN CO.) Target title for 59621
State of Illinois
Springfield, IL
- $5,557 to $7,626 USD / month
…helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger - something that touches the lives of every person who calls Illinois…
Added 2 mins ago
SO
MEAT & POULTRY INSPECTOR TRAINEE - CIRCUIT 3-2 (MCLEAN CO)
State of Illinois
Springfield, IL
- $4,373 to $5,703 USD / month
…helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger - something that touches the lives of every person who calls Illinois…
Added 2 mins ago
SO
MEAT & POULTRY INSPECTOR - CIRCUIT 4-1 (SANGAMON CO.) Target Title for 59623
State of Illinois
Springfield, IL
- $5,557 to $7,626 USD / month
…helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger - something that touches the lives of every person who calls Illinois…
Added 2 mins ago
SO
MEAT & POULTRY INSPECTOR TRAINEE - CIRCUIT 4-1 (SANGAMON CO)
State of Illinois
Springfield, IL
- $4,373 to $5,703 USD / month
…helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger - something that touches the lives of every person who calls Illinois…
Added 2 mins ago
SO
DOC Sheridan CC Office Assistant - Mailroom
State of Illinois
Sheridan, IL
- $4,080 to $5,254 USD / month
…helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger - something that touches the lives of every person who calls Illinois…
Added 2 mins ago
SO
ACCOUNTANT (UMP)
State of Illinois
Springfield, IL
- $5,127 to $7,135 USD / month
…helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger - something that touches the lives of every person who calls Illinois…
Added 2 mins ago
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OFFICE ASSOCIATE
State of Illinois
Chicago, IL
- $4,144 to $5,429 USD / month
…helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger - something that touches the lives of every person who calls Illinois…
Added 2 mins ago
SO
DOC Dixon CC Chaplain I
State of Illinois
Dixon, IL
- $6,082 to $8,683 USD / month
…helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger - something that touches the lives of every person who calls Illinois…
Added 2 mins ago
SO
OFFICE ASSOCIATE
State of Illinois
Springfield, IL
- $4,144 to $5,429 USD / month
…helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger - something that touches the lives of every person who calls Illinois…
Added 2 mins ago
SO
Assistant Family and Community Resource Center (FCRC) Administrator
State of Illinois
Chicago, IL
- $9,850 to $10,850 USD / month
…helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger - something that touches the lives of every person who calls Illinois…
Added 2 mins ago
SO
Residential Services Administrator
State of Illinois
Centralia, IL
- $9,495 to $10,746 USD / month
…helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger - something that touches the lives of every person who calls Illinois…
Added 2 mins ago
SO
HUMAN RESOURCES REPRESENTATIVE
State of Illinois
Park Forest, IL
- $5,834 to $8,307 USD / month
…helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger - something that touches the lives of every person who calls Illinois…
Added 4 mins ago
Intern, EHS (Environment, Health, Safety)
ASM
United States
The EHS Intern will support our Environmental, Health, and Safety programs and continuous improvement initiatives. This internship provides an opportunity to learn how EHS management…
Added 4 mins ago
DC
Human Resources Specialist 2 - Employee Relations & Workplace Services
Dakota County Technical College
United States
- $28.75 to $42.16 USD / hour
…supervisors, and administrators, providing consultation and support on employee relations, leave administration, workplace accommodations, workers' compensation, performance management, and…
Added 4 mins ago
Senior Software Engineer
Jobgether
Remote, United States
Proven ability to lead technical design initiatives across multiple services and supporting systems, including ongoing production support.
Added 4 mins ago
Senior Manager, Accounting
Jobgether
Remote, United States
You will coordinate accounting processes across multiple ERP systems, investigate discrepancies, and drive continuous improvements.
Added 4 mins ago
Senior Instructional Designer (USPTO)
Jobgether
Remote, United States
Support the modernization of training delivery methods to improve learning outcomes and program effectiveness.

EdgeQ Technologies Private Limited

Help Desk Analyst

Remote, United States

$55,000 to $80,000 USD / year · Full-time

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Job details

Pay: $55,000 to $80,000 USD / year
Job type: Full-time
Posting language: English

Original job description

Help Desk Analyst Job Title: Help Desk Analyst Location: United States (Remote) Work Mode: 100% Remote Experience: 2–6 Years Salary Range: $50,000 – $80,000 per year (USD) Employment Type: Full-Time Job Category: Information Technology / Technical Support Job Summary We are seeking a motivated and customer-oriented Help Desk Analyst to join our IT support team in the United States. The ideal candidate will provide first-level and second-level technical support, troubleshoot hardware and software issues, assist employees with IT-related problems, and ensure timely resolution of technical support requests. This position offers a fully remote work opportunity for qualified candidates across the United States.

Key Responsibilities

Provide technical support to employees and end users through phone, email, chat, and ticketing systems.
Respond to IT support requests and resolve technical issues within established SLAs.
Troubleshoot hardware, software, network, and operating system problems.
Assist users with Windows, macOS, Microsoft 365, Outlook, and Teams.
Perform password resets, account unlocks, and user access management.
Support VPN, Wi-Fi, internet connectivity, and printer-related issues.
Create, update, and manage support tickets using IT service management tools.
Escalate complex technical issues to appropriate IT teams.
Maintain accurate records of incidents, resolutions, and troubleshooting procedures.
Assist with software installation, system updates, and basic configuration.
Provide remote assistance using remote desktop support tools.
Follow IT security policies and maintain data confidentiality.

Required Skills & Qualifications

2–6 years of experience as a Help Desk Analyst, Service Desk Analyst, or IT Support Specialist.
Strong knowledge of Windows operating systems and basic macOS troubleshooting.
Experience supporting Microsoft 365, Outlook, Teams, and Office applications.
Understanding of networking fundamentals, TCP/IP, DNS, DHCP, and VPN.
Knowledge of Active Directory and user account administration.
Experience with ticketing systems such as ServiceNow, Jira, Zendesk, or Freshservice.
Familiarity with remote desktop and technical troubleshooting tools.
Strong verbal and written communication skills.
Excellent customer service and problem-solving abilities.
Ability to manage multiple support requests in a remote work environment.

Preferred Qualifications

Bachelor's degree in Information Technology, Computer Science, or a related field.
CompTIA A+, Network+, or Microsoft certifications are preferred.
Experience with ITIL-based service management processes.
Familiarity with Microsoft Azure and Microsoft Entra ID.
Basic knowledge of endpoint security and IT asset management.
Experience supporting geographically distributed teams.

Salary & Benefits

Annual Salary: $50,000 – $80,000 USD.
Competitive compensation based on skills and experience.
100% remote work opportunity.
Flexible working arrangements.
Health, dental, and vision insurance.
Paid time off and holidays.
Retirement savings benefits, where applicable.
Professional development and certification support.
Career advancement opportunities.

Work Location United States – Fully Remote

Candidates from eligible locations across the United States are encouraged to apply.
Must be legally authorized to work in the United States.
Availability to support different US time zones may be required.

How to Apply Interested candidates can submit their updated resume along with their contact details and relevant Help Desk Analyst experience. Equal Opportunity Employer: We welcome qualified candidates from diverse professional backgrounds and encourage applications from eligible candidates across the United States.

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