Jobs in the United States

25+ jobs

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Added 1 min ago
Registered Client Associate/Client Associate
Royal Bank of Canada
Denver, CO
Added 1 min ago
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MEAT & POULTRY INSPECTOR - CIRCUIT 3-3 (LIVINGSTON CO.) Target title for 59618
State of Illinois
Springfield, IL
- $5,557 to $7,626 USD / month
Added 1 min ago
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MEAT & POULTRY INSPECTOR - CIRCUIT 2-2 (GRUNDY CO) Target title for 59617
State of Illinois
Springfield, IL
- $5,557 to $7,626 USD / month
Added 1 min ago
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MEAT & POULTRY INSPECTOR - CIRCUIT 3-2 (MCLEAN CO.) Target title for 59621
State of Illinois
Springfield, IL
- $5,557 to $7,626 USD / month
Added 1 min ago
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MEAT & POULTRY INSPECTOR - CIRCUIT 4-1 (SANGAMON CO.) Target Title for 59623
State of Illinois
Springfield, IL
- $5,557 to $7,626 USD / month
Added 1 min ago
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OFFICE ASSOCIATE
State of Illinois
Chicago, IL
- $4,144 to $5,429 USD / month
Added 1 min ago
Student Data, Federal, State, Local, and Data Programs Reporting Coordinator
Ruidoso Municipal Schools
Ruidoso, NM
Added 4 mins ago
SC
Culinary Lab Assistant (College Laboratory Assistant 1) Seasonal Full-Time
South Central College
United States
- $21.26 to $29.28 USD / hour
- Full-time
Added 4 mins ago
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Administrative Assistant-Housing (Office & Administrative Special Senior)
Winona State University
United States
- $22.62 to $30.62 USD / hour
Added 4 mins ago
Senior Software Engineer
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Software Engineer based in the United States.
Added 4 mins ago
Senior Embedded Linux BSP Engineer – Qualcomm QCS / Camera & Multimedia
Jobgether
Remote, United States
The Senior Embedded Linux BSP Engineer will play a key role in developing and integrating embedded software for advanced Qualcomm-based hardware platforms. This position focuses on Board…
Added 4 mins ago
Enior Project Engineer - Midwest
Jobgether
Remote, United States
Added 4 mins ago
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Customer Success Manager | Manufacturing, ERP
Jobgether
Remote, United States
- $125,000 to $140,000 USD / year
Added 4 mins ago
Network Operations Manager - IT
Oakland County
Waterford, MI
Added 4 mins ago
Building Safety Attendant
Oakland County
Waterford, MI
Added 9 mins ago
Data Engineer I
Midwest Physicians Administrative Services, LLC dba Duly Health and Care
Downers Grove, IL
Added 9 mins ago
AI Engineer I
Midwest Physicians Administrative Services, LLC dba Duly Health and Care
Downers Grove, IL
Added 11 mins ago
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TRAINING OFFICER 1 - 11102026-82587
State of Tennessee
TN
- $4,608 to $5,751 USD / month
Added 11 mins ago
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PROGRAMMER/ANALYST 4 - 11102026-82546
State of Tennessee
TN
- $6,610 USD / month
Added 11 mins ago
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PROGRAMMER / ANALYST 3 - 11102026- 82173
State of Tennessee
TN
- $5,703 USD / month
Added 11 mins ago
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INFORMATION SYSTEMS CONSULTANT -82580
State of Tennessee
TN
- From $61,812 USD / year
Added 11 mins ago
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FINANCIAL INSURANCE EXAMINER INTERMEDIATE* - 11102026-82733
State of Tennessee
TN
- $5,703 to $9,095 USD / month
Added 11 mins ago
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FINANCIAL INSURANCE EXAMINER ASSOCIATE** - 11102026-82725
State of Tennessee
TN
- $5,151 to $7,723 USD / month
Added 12 mins ago
Senior Product Designer
Credo.AI
Remote, United States
Added 12 mins ago
Senior Software Engineer, AI/ML NLP, Deep Learning, Search Infrastructure
Google
Mountain View, CA
5 years of experience with software development in one or more programming languages.

EdgeQ Technologies Private Limited

Help Desk Analyst

Remote, United States

$55,000 to $80,000 USD / year · Full-time

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Job details

Pay: $55,000 to $80,000 USD / year
Job type: Full-time
Posting language: English

Original job description

Help Desk Analyst Job Title: Help Desk Analyst Location: United States (Remote) Work Mode: 100% Remote Experience: 2–6 Years Salary Range: $50,000 – $80,000 per year (USD) Employment Type: Full-Time Job Category: Information Technology / Technical Support Job Summary We are seeking a motivated and customer-oriented Help Desk Analyst to join our IT support team in the United States. The ideal candidate will provide first-level and second-level technical support, troubleshoot hardware and software issues, assist employees with IT-related problems, and ensure timely resolution of technical support requests. This position offers a fully remote work opportunity for qualified candidates across the United States.

Key Responsibilities

Provide technical support to employees and end users through phone, email, chat, and ticketing systems.
Respond to IT support requests and resolve technical issues within established SLAs.
Troubleshoot hardware, software, network, and operating system problems.
Assist users with Windows, macOS, Microsoft 365, Outlook, and Teams.
Perform password resets, account unlocks, and user access management.
Support VPN, Wi-Fi, internet connectivity, and printer-related issues.
Create, update, and manage support tickets using IT service management tools.
Escalate complex technical issues to appropriate IT teams.
Maintain accurate records of incidents, resolutions, and troubleshooting procedures.
Assist with software installation, system updates, and basic configuration.
Provide remote assistance using remote desktop support tools.
Follow IT security policies and maintain data confidentiality.

Required Skills & Qualifications

2–6 years of experience as a Help Desk Analyst, Service Desk Analyst, or IT Support Specialist.
Strong knowledge of Windows operating systems and basic macOS troubleshooting.
Experience supporting Microsoft 365, Outlook, Teams, and Office applications.
Understanding of networking fundamentals, TCP/IP, DNS, DHCP, and VPN.
Knowledge of Active Directory and user account administration.
Experience with ticketing systems such as ServiceNow, Jira, Zendesk, or Freshservice.
Familiarity with remote desktop and technical troubleshooting tools.
Strong verbal and written communication skills.
Excellent customer service and problem-solving abilities.
Ability to manage multiple support requests in a remote work environment.

Preferred Qualifications

Bachelor's degree in Information Technology, Computer Science, or a related field.
CompTIA A+, Network+, or Microsoft certifications are preferred.
Experience with ITIL-based service management processes.
Familiarity with Microsoft Azure and Microsoft Entra ID.
Basic knowledge of endpoint security and IT asset management.
Experience supporting geographically distributed teams.

Salary & Benefits

Annual Salary: $50,000 – $80,000 USD.
Competitive compensation based on skills and experience.
100% remote work opportunity.
Flexible working arrangements.
Health, dental, and vision insurance.
Paid time off and holidays.
Retirement savings benefits, where applicable.
Professional development and certification support.
Career advancement opportunities.

Work Location United States – Fully Remote

Candidates from eligible locations across the United States are encouraged to apply.
Must be legally authorized to work in the United States.
Availability to support different US time zones may be required.

How to Apply Interested candidates can submit their updated resume along with their contact details and relevant Help Desk Analyst experience. Equal Opportunity Employer: We welcome qualified candidates from diverse professional backgrounds and encourage applications from eligible candidates across the United States.

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