Residential Specialist

Position Title: Residential Specialist

Available Shifts & Schedules: Evening Shift (3pm- 12am)

• Schedule: Sunday through Wednesday

Who is EMPath? Economic Mobility Pathways (EMPath) is a 200-year Boston-based nonprofit that transforms lives by partnering with families to move out of poverty and provides other organizations with the tools to do the same. As a leading nonprofit innovator that combines direct services, a global learning network, robust research, and advocacy, we offer a wide range of rewarding career opportunities.

What You'll Be Doing:

As a Residential Specialist, you'll make a meaningful impact each day by helping ensure the smooth and supportive operation of our shelter. As a Residential Specialist, you’ll be a vital part of a dedicated team working to create a safe, welcoming, and organized environment for all residents. This role focuses on facility operations and support rather than managing individual participant caseloads. Your contributions will help foster a community-centered atmosphere where residents can thrive.

Your key responsibilities will include:

• Shelter Operations & Support: Maintain daily shelter functions including logging attendance, preparing rooms for residents, and supporting general facility procedures.
• Facility Management: Assist with heating and setting out pre-prepared meals (no full cooking required), and help maintain a clean, hygienic, and comfortable living space.
• Environmental Support: Help create a positive and functional shelter environment by responding to general resident needs and ensuring the smooth flow of daily activities.
• Participant Engagement: Partner with Program Mentors to support participants with tasks such as completing housing applications and accessing resources.
• Community Facilitation: Contribute to a supportive and inclusive environment by participating in community meetings and occasionally leading or assisting with mini-workshops for residents.

What You Bring to the Role:

We’re looking for compassionate, motivated individuals with a drive to make a difference. To succeed in this role, you’ll need:

• A strong passion for working with diverse populations, including those experiencing homelessness, domestic violence, substance abuse, or mental health challenges.
• Excellent emotional intelligence and the ability to remain composed in high-pressure situations.
• Outstanding written and verbal communication skills.
• Sharp problem-solving skills, keen observation, and sound judgment in decision-making.

Ways to Stand Out:

• Bilingual Skills: Fluency in Haitian Creole or Spanish preferred
• Educational Background: An Associate’s Degree in human services, child welfare, hospitality, or a related field is a plus.

Why EMPath? The meaningful work! The organization and your colleagues are committed to disrupting poverty and supporting families as they work towards their biggest goals. Collaborative team environment! You’ll join a team that values teamwork, and shares knowledge and ideas – all working towards shared goals for helping families move out of poverty. Learning – We are a learning culture – We offer person-centered professional development, Mobility Mentoring training for all mentors and tuition reimbursement Work-life balance for essential workers: EMPath offers a four-day work week for all direct services roles, 4 days of 9-hour schedule for most direct service roles where staffing levels allow. The evening shift is 3pm to 12am. The schedule we're looking to fill is Sunday through Wednesday. Benefits: Tuition assistance, retirement planning and competitive healthcare benefits. Pay transparency: Starting hourly rate ranges from $22.34 to $23.84, based on education and language skills EMPath is committed to recruiting, hiring, and sustaining a diverse workforce. All qualified individuals, regardless of race, color, national origin, religion, gender expression, sexuality, age, disability, or veteran status, are strongly encouraged to apply. We are an EEO/AA/ADA/ADEA employer based in Boston, Massachusetts. All offers of employment at EMPath are contingent upon clear results of a thorough background check.