Jobs in the United States

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Added 3 mins ago
FB
CA Remote Medicare Call Center Agent
Fortuna BMC
Sacramento, CA
- Up to $18.5 USD / hour
Candidates must reside in California · Worksite: Remote; must reside in CA
Added 5 mins ago
UX/UI Designer
Steampunk
McLean, VA
…508 and WCAG requirements. You will serve as the voice of the customer, making sure their needs are considered and met by the proposed…
Added 8 mins ago
Technical Support Agent
Planar Systems
Hillsboro, OR
Respond effectively and promptly to customer service requests received via telephone & email.
Added 8 mins ago
JW
Customer Relations Representative - State Farm Agent Team Member
Joan Warner - State Farm Agent
Farmington, MI
- $35,000 to $75,000 USD / year
As a Customer Relations Representative - State Farm Agent Team Member with Joan Warner - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the…
Added 9 mins ago
Account Manager II
Sunstar
Memphis, TN
As an Account Manager, you will provide service and support to clients and agents, by assisting, maintaining, and expanding assigned accounts. This role is vital in the overall support of…
Added 15 mins ago
I
Enrollment Agent I
IDEMIA
Pocasset, MA
- $17.75 to $24.13 USD / hour
Do you have an interest in security, law enforcement, biometrics, and the safety of your community? Are you a customer service oriented, “people” person? If so, the Enrollment Agent…
Added 19 mins ago
Senior AI Product Manager
Sherwin-Williams
Cleveland, OH
…budgets, quality standards, responsible AI requirements, and customer needs. The incumbent contributes to a culture of collaboration, continuous improvement, and innovation within their…
Added 19 mins ago
Director, AI Value Realization and Governance
Sherwin-Williams
Cleveland, OH
The SVP, Global AI Transformation to support executive reporting, Board-ready progress updates, and enterprise transformation priorities
Added 29 mins ago
Insurance Sales Agent - Bilingual (59275)
A-MAX AUTO INSURANCE MASTER
Fort Worth, TX
Must have reliable transportation for daily marketing
Added 30 mins ago
Surety Underwriting Associate
The Hanover Insurance Group
Worcester, MA · Itasca, IL · Windsor, CT
…including processing transactions and partnering with other support areas like Billing, Premium Audit, Claims, Agency Licensing as well as responding to agent inquiries. Additionally,…
Added 30 mins ago
Surety Underwriting Associate
The Hanover Insurance Group
Worcester, MA · Itasca, IL · Windsor, CT
…including processing transactions and partnering with other support areas like Billing, Premium Audit, Claims, Agency Licensing as well as responding to agent inquiries. Additionally,…
Added 32 mins ago
Insurance Sales Agent - Bilingual (59275)
A-MAX INSURANCE SERVICES INC
Fort Worth, TX
Must have reliable transportation for daily marketing
Added 35 mins ago
Geek Squad Agent (Retail Store)
Best Buy
Panama City, FL
As a Geek Squad Agent, you’ll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We’ll…
Added 37 mins ago
Senior Software Engineer
Snorkel AI
Remote, United States
…underlying storage and data models. Be an engaged team player in a customer-focused cross-functional environment where you will feel excited to take on whatever is most impactful for the…
Added 39 mins ago
Insurance Call Center Supervisor
Safepoint MGA, LLC
Metairie, LA
Safepoint MGA, LLC is an admitted P&C carrier seeking experienced insurance professionals to supervise our Customer Service Team in a call center environment. If you're passionate about…
Added 40 mins ago
SG
Director of Operations
Smiths Group
Melrose Park, IL
- $180,000 to $220,000 USD / year
…pivotal in aligning all aspects of manufacturing with company and customer expectations in a rapid-growth, multi-site, ETO/MTO manufacturing environment. This newly created position…
Added 41 mins ago
Senior Research Director, Customer Success
NielsenIQ
Chicago, IL
NIQ is seeking a dynamic and visionary Senior Research Director of Customer Success to help support the North America Brand Consulting team. This role requires a minimum of 5-7 years of…
Added 48 mins ago
Maritime Autonomy Engineer
Booz Allen Hamilton INC.
Bremerton, WA
…vessels (USVs), unmanned underwater vehicles (UUVs), and multi-agent maritime platforms enabling advanced autonomy capabilities that address real-world operational challenges at sea. Our…
Added 1 hour ago
TA
2027 Enterprise Performance Modeling and Simulation Graduate Intern
The Aerospace Corpor
Colorado Springs, CO
- $32 to $38 USD / hour
…and simulation capabilities and modern analysis workflows to support end-to-end effects chain analysis and space and space-enabled campaign modeling. As an intern with the Cross-Mission…
Added 1 hour ago
DH
Dental Assistant I - Outpatient Medical Center (OMC)
Denver Health
Denver, CO
- $21 to $30 USD / hour
…schedules, and performs clinical supportive functions. Is able to support and travel to all Denver Health dental clinics to dental assist as needed. At the chairside level, assists at the…
Added 1 hour ago
Strategic Partner Development Manager, Applied AI ISV Partnerships, HCLS Partnerships
Google
Atlanta, GA · Austin, TX · Boulder, CO · Cambridge, MA · Chicago, IL · Addison, TX · Miami, FL
Understanding of the modern AI software stack, including autonomous AI agents, multi-agent frameworks, tool-calling interfaces, RAG architectures, and model evaluation/observability.
Added 1 hour ago
Technical Product Manager - Applied AI
The Cigna Group
Saint Louis, MO
+ Lead the design and development of AI capabilities, including Natural Language Processing (NLP), GenAI, predictive modeling, and agent-based automation.
Added 1 hour ago
P
Veterinary Welcome Center Agent
PetWow
Highland Heights, KY
- $32,240 to $34,320 USD / year
We are looking for an engaging, compassionate, and customer-focused Veterinary Receptionist to join our team.
Added 1 hour ago
Marketing Strategy Lead
Ohio Farmers Insurance Company
Guilford, OH
…With a focus on agency relationships, sales enablement and agent engagement, this role helps communicate Westfield's value, equip agents and agency-facing teams, and support profitable…
Added 1 hour ago
Customer Support Supervisor
The Sherwin-Williams Company
Cleveland, OH
This position is responsible for overseeing a team of Customer Service Professionals as they work to provide superior order management and account support to all sectors of business…

ECI Software Solutions

Builder Product Manager I

Remote, United States

Apply on ecisolutions.clearcompany.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Our LBM customers are small and mid-size independent lumberyards, building material dealers and hardware stores who run their whole business on our ERP. It covers point of sale, inventory, special orders, delivery and contractor accounts. Dealers want software built for how a yard really works, so they can serve their contractors faster. The PM will need to be curious about the workflows end to end.

Most ERP companies are trying to "add AI" as a sidecar. We are using AI to rewrite the rules of how enterprise software is built, tested, and operated from the ground up.

As a Builder - Product Manager focused on our Lumber & Building Materials Products, you are the translator between ambition and execution. You aren't here to write PRDs that sit in Confluence; you are here to define the missions that the squad runs. You are likely the person who has replaced static roadmaps with living, AI-generated prioritization models and is now looking for a place where that isn't just "allowed," but is the core requirement. As you build new customer value driven enhancements/products you will work with the Industry PM and the Value Stream PM to guide you in overall strategy goals and key metrics for the applicable value stream are achieved.

CORE DNA - THE SHARED FOUNDATION

AI-native workflow

You have moved past writing requirements in Word docs. You use LLMs to synthesize user research, generate acceptance criteria, and stress-test your own assumptions before a single line of code is written.

Agentic implementation

You can specify and pressure-test the behavior of autonomous agents. You understand what LangGraph state machines do, and you can write the "Mission Brief" that constrains one correctly.

Legacy-to-modern bridge

You aren't afraid of 20-year-old ERP workflows. You see them as a map of latent user intent waiting to be extracted, re-expressed, and automated.

Deterministic mindset

You understand that "the PM said it was fine" isn't a guardrail. You define measurable acceptance criteria, quantitative evals, and the ground-truth definitions that let engineers prove correctness.

ELECTIVE SPECIALTY - THE MISSION ARCHITECT

While you share the Core DNA with the squad, your "Superpower" is translating complex ERP business logic into precise, executable agent missions:

Domain logic translation

You can take a 50-page accounting regulation or a decade of tribal knowledge from a SME and with the help of the Value Stream PM, turn it into structured system prompts, agentic constraints, and eval rubrics the squad can build against.

Agentic UX definition

Work with UX Research to define what "good" looks like when the interface is an AI agent, not a button. You write the behavioral specs (tone, escalation logic, failure modes) for generative UI experiences talking to customers to validate what you have built.

Eval ownership

You don't just define features; you define how correctness is measured. You co-own the eval framework with the QA Builder, writing the "ground truth" definitions that judge agent output.

Discovery

Use AI to run your own user research, synthesize support tickets, usage telemetry, and interview transcripts, along with UX research and information from Signal to help prioritize insight.

WHAT YOU'LL ACTUALLY DO

Write the mission briefs

Replace traditional PRDs with structured "Mission Specifications", agent goals, tool constraints, success evals, and failure conditions that give Builders everything they need to ship without a kickoff meeting.

Encode the business logic

Interview subject matter experts and translate their knowledge into system prompts and agentic constraints that prevent hallucinations in workflows.

Define the "ground truth"

Co-build the eval datasets and rubrics that the QA Builder uses to verify agent output against real ERP business logic; not vibes.

Rapid mission prototyping

Turn a "what if we automated X" into a working proof-of-concept prompt chain fast enough to validate before the squad commits to a build cycle.

Own the modernization backlog

Use AI-assisted analysis of usage data, support volume, and codebase complexity to continuously prioritize which legacy modules the squad attacks next based on overall strategy objectives.

THE STACK

You don't need to build it, but you need to understand it well enough to spec it precisely.

Python (prompt scripting & eval tooling)
SQL - ERP data fluency
LangChain / LangGraph - agent behavior specification
OpenAI / Anthropic APIs
DSPy - programmatic eval frameworks
GitHub - PR reviews & spec versioning
Weights & Biases - embedding and eval observability

•

WHO YOU ARE

The "Requirements Hater"

You have a physical reaction to 40-page PRDs nobody reads. If a requirement can't be expressed as a testable agent instruction, you question whether it's real.

Agent-first thinker

You don't think in "features"; you think in "capabilities." You have already used an LLM to spec, critique, or prioritize your own work.

Domain obsessive

You find ERP business logic genuinely interesting. You understand the basics of how customer workflows work and leverage the Value Stream PM or other experts to drive why it matters and what breaks when it doesn't.

Rigor over hype

You know the difference between a compelling AI demo and an agent that's safe to run on a workflow. You won't ship the former as the latter.

WHY JOIN US

No roadmap theater

We don't do quarterly planning decks. We run missions. You own the definition of what gets built and what "done" means.

The "Final Boss" of product complexity

ERP workflows are the most logic-dense, high-stakes product surface on earth. If you can spec agents that run a supply chain for example, you have mastered the hardest problem in product.

Agentic autonomy

You won't be writing tickets for engineers. You'll be defining the missions, the evals, and the ground truth then getting out of the way.

Apply on ecisolutions.clearcompany.com About employer

More about this job

Skills

ERP
Point of sale
Atlassian Confluence
Prioritization
Workflow
Microsoft Word
Research
ESRI What if?
Python
SQL
LangChain
GitHub

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Work requirements

Jobs in the United States