Jobs in the United States

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Added 1 hour ago
Workforce Manager
Maximus
Jackson, MS
Maximus is currently hiring a Workforce Manager to support our Kentucky Health Benefits Exchange Team.
Added 1 hour ago
Senior Microfocus Enterprise SME
Capgemini
Irving, TX, TX
. Knowledge of MQ queue manager configuration, backup/recovery, and client reconnection
Added 4 hours ago
Manager application development, Partnerships, Alliances, and LAC Technology
Starbucks Coffee Company
Nashville
As an application development manager, you will…
Added 4 hours ago
SC
Retail Sales Representative Lead
Starpower Communications LLC
United States
- $20 to $24.5 USD / hour
Train, assist, coach, and develop RSR team in partnership with Regional Retail Manager.
Added 4 hours ago
Mechanical Design Engineer II
Aerospace
Glendale, AZ
…cockpit electronics to cabin systems, mechanical components and connectivity solutions. Our technology helps operators fly more safely, reduce fuel consumption, improve on-time performance…
Added 5 hours ago
AI
Technical QA and Automation Lead
Applied Information Sciences, Inc
Remote, United States
- $116,000 to $175,000 USD / year
…technical acceptance for a large-scale enterprise cloud migration program, moving a complex application portfolio from on-premises data centers to Azure and AWS. The role establishes the…
Added 5 hours ago
Sr. Customer Success Manager, Amazon Leo
Amazon Kuiper Commercial Services LLC
Bellevue, WA
Amazon Leo is Amazon's low Earth orbit satellite network. Our mission is to deliver fast, reliable broadband connectivity to customers beyond the reach of existing networks. From households…
Added 5 hours ago
Customer Success Manager, Amazon Leo
Amazon Kuiper Commercial Services LLC
Bellevue, WA
Amazon Leo is seeking a Customer Success Manager to support North America consumer partnerships, helping operationalize sales channels to drive customer acquisition and revenue growth. In…
Added 6 hours ago
JC
Installation Coordinator
Johnson Controls Security Solutions LLC
United States
- $26 to $35.34 USD / hour
Communicate with internal and external customers to ensure installation site readiness i.e. construction progress, lift availability, network connectivity, proper personnel on-site, etc.
Added 6 hours ago
Operations Manager - Friday-Sunday, 6 AM-6:30 PM (Onsite)
RTX
United States
Avionics delivers advanced cockpit displays, vision systems, and comprehensive digital solutions for global government, commercial and business aviation customers. We provide connectivity…
Added 6 hours ago
Senior Technical Program Manager
Penguin Ai
Remote, United States
Your Epic Quest as Our Senior Technical Program Manager!
Added 6 hours ago
Remote Customer Experience Program Manager
E2E Alignment Healthcare USA, LLC
Remote, United States
The Customer Experience Program Manager serves as a strategic partner to Customer Experience leadership, responsible for driving execution of key operational priorities, strategic…
Added 6 hours ago
Plant HR Manager
Corning Incorporated
Harrodsburg, KY
Optical fiber, wireless technologies, and connectivity solutions to carry information and ideas at the speed of light
Added 6 hours ago
Senior OSP Program Manager - Long Haul Deployment
Zayo
Providence, RI
…network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber,…
Added 7 hours ago
Manager, Facilities Operations Commissioning
Quality Technology Services, LLC
York, SC
The Manager, Facilities Operations Engineering Commissioning will be responsible for the oversight of commissioning, continuous improvement, and developmental support for sites in a…
Added 7 hours ago
FY27 Intern - Softip Engineering Co-Op - Canada (4 months)
ON, CA
Qualcomm relentlessly innovates transforming businesses, enriching lives and fortifying societies. Our solutions are pivotal in crafting a smarter, interconnected world. Building on our…
Added 7 hours ago
FY27 Intern - AI Software Systems Co-op - Canada (4 months)
ON, CA
Qualcomm relentlessly innovates transforming businesses, enriching lives and fortifying societies. Our solutions are pivotal in crafting a smarter, interconnected world. Building on our…
Added 7 hours ago
FY27 Intern - AI Software Engineering Co-op - Canada (4 months)
ON, CA
Qualcomm relentlessly innovates transforming businesses, enriching lives and fortifying societies. Our solutions are pivotal in crafting a smarter, interconnected world. Building on our…
Added 7 hours ago
Corporate Services Specialist - Food & Retail
WM
Remote, United States
Sales •Assist the NAM (National Account Manager) and Project Managers (PM) in the execution of new program initiatives including right sizing, renewals, growth, acquisitions, mergers, trips…
Added 8 hours ago
S
Sr. Manager Design Engineering (RF/mm-Wave)
Skyworks
Richardson
- $135,900 to $295,000 USD / year
We make a better world possible by providing innovative Radio Frequency (RF) solutions at the center of connectivity. We combine product and technology leadership, systems-level expertise…
Added 8 hours ago
Senior Program Manager
Tyonek Native Corporation
Madison, AL
Senior Program Manager operating within a diverse cross functional program team leading programs providing design, development and manufacturing of tactical payloads and persistent…
Added 8 hours ago
A
Controls Engineer
Actalent
Sterling, VA
- $38 to $40 USD / hour
Verify device communications and connectivity to graphics.
Added 8 hours ago
Event Planning Specialist
Corning
Corning, NY
Optical fiber, wireless technologies, and connectivity solutions to carry information and ideas at the speed of light
Added 8 hours ago
Samsung Account Support Trainer
Companies, Inc.
San Clemente, CA · Oceanside, CA
Dacor elevates the art of living well through kitchens that inspire. Elegance and connectivity are offered with every innovation, and inspiration can be found at every touch.
Added 8 hours ago
Supply Chain Planning & o9 Functional Lead
Experis USA
Sunnyvale, CA
We are seeking a Manager, Integration Delivery – EDI & API to lead integration delivery activities for a supply chain data lineage and process optimization engagement with a leading…

EchoStar

Program Manager I - Wireless Requirements

Englewood, CO, United States

$63,150 to $90,000 USD / year

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Job details

Pay: $63,150 to $90,000 USD / year
Apply by: Oct 29, 2027
Posting language: English
Posted: Oct 29, 2026

Original job description

We are seeking a highly motivated and skilled Program Manager I, Wireless Requirements to drive agent application strategy within the Customer Experience Agent Delivery & Strategy team. The role focuses on defining and managing end-to-end business requirements for the applications agents use to support customers in real time, including AI-powered capabilities such as agent-assist and automated workflows. The team works closely with multiple business and IT stakeholders throughout project lifecycles from inception to production delivery. The team is actively engaged in supporting growth areas of the business, specifically EchoStar's Wireless business. You will help support the launch of new functionality and brands and help align agent tools with EchoStar's wireless network. You will also help shape how AI transforms the agent experience. You will have the opportunity to learn and grow in a fast-paced environment as we collectively transform the wireless industry.

What Success Looks Like (Objectives):

Define program features, usability standards, and prioritized backlogs while partnering with UX/UI designers to create intuitive agent solutions and trusted AI suggestions
Own the complete initiative lifecycle from strategy and planning to execution; manage risks, scheduling, and resources to ensure timely program delivery
Optimize cross-team processes, support resource planning, and leverage AI tools to automate workflows and reduce manual tasks
Serve as the primary liaison across engineering, UX/UI, testing, and production teams while aligning with IT and AI groups on feature monitoring
Build forward-looking strategic roadmaps derived from business objectives, agent feedback, market insights, and emerging AI technologies
Integrate Generative AI, agent-assist capabilities, and automated workflows into requirements with defined behavior, guardrails, and success metrics

Core Skills, Competencies, and Key Experiences (What you’ll bring)

Exceptional organization and time management capabilities to prioritize concurrent high-priority initiatives
Advanced communication and presentation skills tailored for executive leadership and cross-functional alignment
Proven ability to drive organizational change, influence key stakeholders, and support IT process integrations
Passion for customer experience optimization, workflow continuous improvement, and collaborative problem solving
Advanced AI Application expertise including the use of Generative AI, LLMs, and automated workflow tools to streamline operations and evaluate trend data
AI Literacy and technical risk management abilities to author acceptance criteria, guardrails, and testing frameworks for intelligent agent tools

Candidates must be willing to participate in at least one in-person interview.

Minimum Requirements:

Minimum Education: Bachelor’s Degree in Business, Information Technology, or a related field
Minimum Experience: 2+ years of experience managing complex program lifecycles, business requirement definitions, and cross-functional technology initiatives
Required Technical Skills: 2+ years of experience with:
Generative AI and LLM tool application within operational workflows
Business requirement gathering and product backlog management
UX/UI collaboration and automated workflow integration

Visa sponsorship not available for this position

Salary Range

Compensation: $63,150.00/Year - $90,000.00/Year About Our Department

Our Customer Experience Operations (CXO) teams go above and beyond by simplifying lives and enhancing community access to our products and services. Behind the scenes, dedicated individuals focus on refining the experience for millions of customers across all of our brands and providing support to our field agents.

About Our Company

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.

Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Benefits

We offer meaningful health perks, including flexible spending accounts, HSA, a 401(k) plan with company match, employee stock purchase plan, career opportunities, and a flexible time away plan. Review a benefits summary here: EchoStar Benefits

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies. Compensation is based on the role's location and is subject to change.

Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

This job posting will be active for a minimum of 3 days and will continue to extend by 3 days until the position is filled.

We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.

EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact leaves@dish.com if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. If you have questions regarding your application or the recruitment process please email Recruiting@Dish.com.

Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)

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More about this job

Skills

Scheduling
Time management
Communication skills
Presentation skills
Customer experience
Workflow
Process improvement
Problem solving
Risk management
Computer technology
Collaboration

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