Boost Mobile's Digital Product team is changing how product work gets done. The team owns the front of product development: discovery, problem framing, design challenges, functioning prototypes, PRDs, and the use of AI throughout. The Lead Product Manager helps make this the default way of working for all new digital work across web and app. You will lead a journey pod end to end, coach the product managers around you, set the bar with Engineering for how the team uses AI, and influence decisions with Head of Product and VP-level leaders. This is a senior individual contributor role on a small team where your work is visible, and it is a path to future product leadership.
What Success Looks Like (Objectives):
- Lead a journey pod end to end, from discovery and problem framing through functioning prototype and PRD, with accountability for the journey's metrics, starting from a baseline you establish and moving it measurably (conversion, retention, revenue, and cost to serve)
- Help run the new operating model so discovery, design challenges, and prototypes come before engineering commitment, and most engineering handoffs start from a working prototype, shortening time to handoff and reducing rework
- Write PRDs with enough capability mapping and technical detail that engineering can proceed without ongoing product support
- Coach product managers on problem framing, data analysis, and recommendations, raising the quality and throughput of the whole team
- Set the bar for AI with the Head of Product: partner with Engineering on where agents add value, both in the product and in how the team works, and on how quality is measured
Core Skills, Competencies, and Key Experiences (What you’ll bring)
- Problem framing at a leading level: turn ambiguous customer and business problems into clear problem statements, hypotheses, and options, and teach others to do the same
- Data to decision: baseline metrics, size opportunities, design experiments, and turn results into a clear recommendation
- Storytelling: make the case for a direction in writing and in person, for audiences from the working team to VP-level leaders
- Design and prototyping: run design challenges with designers and build functioning prototypes, including with AI-assisted tools, to validate workflows before engineering commits
- Journey strategy: own a customer journey end to end and set a roadmap that puts effort on the highest-return work
- Coaching: a record of making other product managers better through pairing, feedback, and example
- AI fluency: hands-on use of AI tools in your own product work, and working knowledge of agents and how to evaluate their quality
- Technical fluency: comfortable with APIs, system capabilities, and technical tradeoffs, enough to write requirements engineers can build from
Minimum Requirements:
- Minimum Education: Bachelor’s degree in Computer Science, Business, Design, or equivalent practical experience
- Minimum Experience: 7+ years in digital product management, including ownership of a customer journey or product area with measurable business results, and at least 2 years coaching or mentoring other product managers
- Required Technical Skills: Must have experience with:
- Leading discovery and problem framing that shaped what a team built, and owning the resulting business metrics (conversion, retention, revenue)
- Building functioning prototypes and writing PRDs that include capability mapping and technical detail
- Applying AI in product work, whether in customer experiences, internal processes, or the product development process itself, including how quality was measured
Visa sponsorship not available for this position
Salary Range
Compensation: $110,100.00/Year - $157,300.00/Year About Our Department
Our Retail Wireless team, serving our Boost Mobile and Gen Mobile brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking. Equipped with a passion for change and the power to drive it, we continue to push boundaries and be a disruptive force in the market.
About Our Company
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.
Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Benefits
We offer meaningful health perks, including flexible spending accounts, HSA, a 401(k) plan with company match, employee stock purchase plan, career opportunities, and a flexible time away plan. Review a benefits summary here: EchoStar Benefits
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies. Compensation is based on the role's location and is subject to change.
Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
This job posting will be active for a minimum of 3 days and will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact leaves@dish.com if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. If you have questions regarding your application or the recruitment process please email Recruiting@Dish.com.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
