Jobs in the United States

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Added 13 mins ago
Social Services Director
Diversicare Healthcare Services & Diversicare Ther
Greensboro, AL
We build on trust, respect, customer focus, compassion, diplomacy, appreciation and strong communication skills to shape the culture in our workplace. Diversicare team members play a…
Added 13 mins ago
Director of Clinical Education (RN)
Diversicare Healthcare Services & Diversicare Ther
Pell City, AL
Compassion-Driven Culture: At Diversicare, we value trust, respect, customer focus, compassion, diplomacy, appreciation, and strong communication skills. We're committed to creating a warm,…
Added 13 mins ago
Social Services Director
Diversicare Healthcare Services & Diversicare Ther
Foley, AL
We build on trust, respect, customer focus, compassion, diplomacy, appreciation and strong communication skills to shape the culture in our workplace. Diversicare team members play a…
Added 13 mins ago
Safety Manager
Transdev
Auburn, AL
We are seeking an experienced and dedicated Safety Manager to join our team in Auburn, Alabama. This key leadership position is responsible for promoting a strong safety culture and…
Added 13 mins ago
HF
Retail Sales Manager
Harbor Freight Tools
Mobile, AL
- $25.5 to $28.5 USD / hour
Ensure and model professional customer service
Added 13 mins ago
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Account Manager ll
Veralto
Mobile, AL
- $75,000 to $100,000 USD / year
…expanding business base by maximizing the profitability of assigned customer accounts. Individuals are required to recommend and apply basic water treatment applications and solutions, as…
Added 13 mins ago
Registered Nurse Surgery Center
Fresenius Medical Care
Mobile, AL
Supports the Organization mission, vision, core values and customer service philosophy. Adheres to the Organization Compliance Program, including following all regulatory and Organization…
Added 14 mins ago
Contracts Manager
CGI Technologies and Solutions, Inc.
Huntsville, AL
Seeking an experienced Contracts Manager to perform the full range of life cycle contract administration duties for contracts. The engagement involves high end IT services, Agile and other…
Added 14 mins ago
Account Manager - Growth Markets
Zayo
Montgomery, AL
Zayo is seeking an Account Manager - Growth Markets to support existing and prospective customers across an assigned book of Growth Markets accounts within our State, Local, and Education…
Added 14 mins ago
Care Manager, Telephonic Nurse
CenterWell
Montgomery, AL
…options and education including but not limited to sites of service, specialty offerings, post-acute care, and other related questions. Handle a variety of customer issues including…
Added 14 mins ago
Sr Manager - Proj/Prog
Maximus
Montgomery, AL
The Sr. Manager provides overall leadership and management for assigned federal contact center programs and serves as the primary management focal point responsible for the administrative,…
Added 14 mins ago
Buyer I or II
Intermountain Health
Montgomery, AL
Effective communication and customer service skills, ability to pay attention to finer details, sound decision making, and sense of urgency / timeliness and negotiation interfacing with…
Added 14 mins ago
Product Manager - Technical
Intermountain Health
Montgomery, AL
The Technical Product Manager is responsible for driving the development and management of technology-driven products and solutions that support our health plan operations. Collaborates…
Added 14 mins ago
Sales and Service Technician
Bridgestone Americas
Montgomery, AL
The retail Sales and Service Technician (SST) is a unique hybrid role for stores and is intended as a key pipeline for future career-growth within Firestone Complete Auto Care. This role is…
Added 14 mins ago
Pharmacy Technician Specialty Pharmacy
Intermountain Health
Montgomery, AL
Answers phones and provides excellent customer service as appropriate to practice site.
Added 14 mins ago
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Facets Product Consultant - Manager
Cognizant
Montgomery, AL
- $113,000 to $130,000 USD / year
Lead the development and implementation of solutions across Facets Plan/Product, Membership, and Group , aligning functionality with business and customer needs.
Added 14 mins ago
Sr Program Specialist - Construction, Fire or BAS Background
Honeywell Technologies
Montgomery, AL
As a Sr. Construction Manager , you will be responsible for overseeing all aspects of multi-year, multisite national programs, managing teams to ensure project schedules, design, execution,…
Added 14 mins ago
S
Food Operations Manager 2
Sodexo
MONTGOMERY, AL
- $64,600 to $83,600 USD / year
Lead daily operations for a new employee café and multiple micro kitchens, ensuring exceptional food quality, outstanding customer service, and a welcoming workplace dining experience.
Added 14 mins ago
Director of Clinical Education (RN)
Diversicare Healthcare Services & Diversicare Ther
Oneonta, AL
Compassion-Driven Culture: At Diversicare, we value trust, respect, customer focus, compassion, diplomacy, appreciation, and strong communication skills. We're committed to creating a warm,…
Added 17 mins ago
Partnerships & Alliances Manager
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Partnerships & Alliances Manager based in the United States.
Added 18 mins ago
WF
Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager)
Whole Foods Market
Atlanta, GA
- $20.05 to $35 USD / hour
…you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this means you are responsible for the checkout experience and grocery delivery &…
Added 26 mins ago
Assistant Store Leader (Assistant Manager)
7-Eleven
Cedar Springs, MI
…receive proper training so they can confidently provide excellent customer service to our customers every time they…
Added 26 mins ago
Landscape Sales or Client Relationship Manager
Creative Landscaping & Design
St. Joseph, MI
LANDSCAPE SALES / CLIENT RELATIONSHIP MANAGER
Added 26 mins ago
Senior Facility Manager
Caterpillar, Inc.
Menominee, MI
Drive sustainable improvements in safety, quality, productivity, customer service, employee engagement, and operational performance through disciplined execution and continuous improvement.
Added 26 mins ago
SC
Sales Coordinator
Sun Communities
Highland, MI
- $15 to $16 USD / hour
…community events, and other related materials as directed by their manager (Essential) * Assists prospective residents by checking the status of Sun Homes inventory (Essential) * Reviews…

EchoStar

Lead Infrastructure Business Analyst

Englewood, CO, United States

$110,100 to $157,300 USD / year

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Job details

Pay: $110,100 to $157,300 USD / year
Apply by: Nov 3, 2027
Posting language: English
Posted: Nov 3, 2026

Original job description

Managing service delivery across diverse enterprise infrastructure environments presents persistent challenges with manual triage friction, cross-team handoff delays, and communication gaps between technical pods and business units. This position centralizes service intake and standardizes workflows across eight core IT disciplines to eliminate operational bottlenecks and improve request fulfillment velocity. By translating complex technical dependencies into actionable processes, the role provides clear status visibility and establishes scalable, user-friendly engagement pathways. Ultimately, these efforts optimize resource utilization, elevate customer satisfaction, and align cross-functional infrastructure operations with overarching strategic goals.

What Success Looks Like (Objectives):

Design, govern, and continuously optimize user-friendly service intake paths and request forms across all eight infrastructure disciplines
Identify and eliminate operational bottlenecks, manual triage friction, and cross-team handoff delays across engineering pods
Serve as primary operational liaison for business units, translating business requirements into clear technical requests and providing status visibility
Build self-service documentation, service catalog navigation guides, and user resources to streamline customer engagement
Track and report operational KPIs such as fulfillment velocity, demand trends, and queue health to inform capacity planning and executive reviews
Leverage AI tools to automate intake classification, optimize request routing, and analyze fulfillment metrics

Core Skills, Competencies, and Key Experiences (What you’ll bring)

Strong working knowledge of enterprise infrastructure concepts across systems, storage, virtualization, network, and security functions
Critical experience designing, mapping, and standardizing IT Service Management (ITSM) intake workflows and service catalogs
Exceptional communication skills with demonstrated ability to translate complex technical concepts for non-technical business partners
Advanced analytical capability using operational data to identify process waste and measure request fulfillment velocity
AI Application fluency to evaluate workflow metrics, enhance self-service documentation, and streamline intake classification
Strong diplomatic and stakeholder-management skills to align processes across manager-led pods and direct-report engineering disciplines

Candidates must be willing to participate in at least one in-person interview.

Visa sponsorship not available for this position.

Minimum Requirements:

Minimum Education: Bachelor’s degree in Information Technology, Business Administration, Computer Science, or related field (or equivalent operational experience)
Minimum Experience: 5+ years of experience as a Senior Business Analyst, Service Delivery Analyst, or Infrastructure Program Manager in an enterprise IT Infrastructure environment
Required Technical Skills: Must have at least 5 years of experience with:
Enterprise infrastructure environments across Linux, Windows, Backup/Storage, Virtual Enterprise, F5, Firewall, Zscaler, or Cloud Networking
IT Service Management (ITSM) workflow design and service catalog standardization
Operational KPI tracking, data interpretation, and fulfillment velocity reporting

Salary Range

Compensation: $110,100.00/Year - $157,300.00/Year About Our Department

Our Wireless Technology team is pioneering the future of connectivity. We're developing and enhancing a unique hybrid network model - combining our advanced, cloud-native 5G core with the nationwide reach of our partners. This approach ensures our network is flexible and powerful, designed to satisfy the social, economic, and transformative needs of the changing world.

About Our Company

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.

Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Benefits

We offer meaningful health perks, including flexible spending accounts, HSA, a 401(k) plan with company match, employee stock purchase plan, career opportunities, and a flexible time away plan. Review a benefits summary here: EchoStar Benefits

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies. Compensation is based on the role's location and is subject to change.

Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

This job posting will be active for a minimum of 3 days and will continue to extend by 3 days until the position is filled.

We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.

EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact leaves@dish.com if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. If you have questions regarding your application or the recruitment process please email Recruiting@Dish.com.

Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)

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