Sales Engineer

The Sales Engineer serves as the technical expert in the sales process, partnering with the sales team to understand customer requirements, deliver compelling product demonstrations, and design solutions that address customer business and technical needs. The role requires deep technical mastery, commercial acumen, and strong interpersonal abilities. You will partner with account executives to uncover customer needs, design and demonstrate solutions, and help close deals.

Responsibilities

• Partner with Account Executives to qualify opportunities and develop sales strategies.
• Conduct technical discovery sessions to understand customer requirements and pain points.
• Deliver product demonstrations, presentations, and proofs of concept.
• Design and propose tailored technical solutions.
• Respond to RFPs, RFIs, and security questionnaires.
• Act as a trusted technical advisor to customers throughout the sales cycle.
• Provide feedback from the field to Product and Engineering teams.
• Collaborate with Customer Success and Support to ensure smooth handoff after the sale.
• Maintain up-to-date knowledge of products, competitors, and industry trends.
• Document technical requirements and update CRM records.

Required Qualifications

• Bachelor's degree in Engineering, Computer Science, or a related field (or equivalent experience).
• 2-5 years of experience in sales engineering, solutions consulting, or a technical customer-facing role.
• Strong understanding of software, networking, cloud, APIs, and integrations.
• Excellent presentation, communication, and storytelling skills.
• Ability to translate complex technical concepts for both technical and non-technical audiences.
• Strong problem-solving and analytical skills.
• Experience with CRM tools such as Salesforce.
• Relevant certifications (e.g., AWS, Azure, Google Cloud).
• Experience with SaaS or enterprise sales cycles.
• Scripting or programming experience (Python, SQL, JavaScript).

Equal Employment Opportunity (EEO) Policy

Eccalon provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.